Helpdesks and IT teams are inundated with repetitive, timeconsuming, often low-value tasks that distract from larger strategic projects. With most IT leaders saying their staff is already stretched thin, this leaves little room for important projects that will lead to greater organizational productivity and efficiency.
Most of the repetitive, time-consuming, and low-value tasks that plague helpdesks can be automated away through scripts and Ninja’s automation engine.
Learn how to:
Reduce ticket volume 20%-50% by automating password resets
Stop relying on end users to regularly reboot their devices
Enable users to restore their own files and save your team time
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