Automox is a cloud-based IT automation platform that helps IT technicians update multiple endpoints easily and seamlessly. The company markets itself as a “zero-infrastructure” solution that enables business leaders to automate any custom task or policy within their entire network. However, Automox does have certain limitations, especially for smaller managed services providers (MSPs).
If you’re searching for Automox competitors to find the right endpoint management solution for your needs, this guide will help you explore the top 3 alternatives and offer tips on selecting the right tool for your unique business environment.
Before that, it’s worth noting some crucial features every good endpoint management solution should have:
- Robust monitoring and management capabilities
- Granular control of user and technician roles
- Risk classification and prioritization
- Customizable patching schedule
It is also a good idea to determine your specific business requirements and what you need your patching solution to do. While every solution has its own advantages, you should choose a patching platform that can efficiently and reliably meet your goals.
1. NinjaOne
NinjaOne offers a security-oriented endpoint management software solution with a powerful patch management policy. As a market leader in remote monitoring and management, it believes in proactive innovation to help MSPs of all sizes achieve efficiency in their internal processes from day one. This means unified device management for all Windows, macOS, and Linux endpoints with automated patching done through a single pane of glass.
5 reasons to choose NinjaOne over Automox
1. Reporting is simple
One of the main reasons some users look for Automox competitors is its reporting capabilities. Unlike Automox, NinjaOne has designed its reporting tool to be as simple and easy to configure as possible. NinjaOne’s solution offers templated reports you can customize to your specific needs. It also offers a wide range of IT management report modules for almost everything you need to gather information, including infrastructure health, asset and hardware inventory, scripts, remote access reports, and lots more!
2. Everything is done in the background
An underrated feature of any endpoint management software solution is its ability to perform tasks in the background. Regardless of how powerful a tool may be, it is not useful or effective if it distracts the end user from performing his or her tasks. Compared to Automox, which may sometimes generate unnecessary reboot requests, NinjaOne allows you to automate tasks easily based on policies that run in the background.
3. No unscheduled downtime issues
NinjaOne is built exactly the way MSPs and IT teams work. Its solution is designed to run efficiently, regardless of how many endpoints you manage. One of its main features is its reliable, real-time monitoring and alerting, which automatically notifies your IT technicians of any possible threats. This means minimal post-maintenance clean-up and no impact on the end user.
4. Simple, intuitive UI
NinjaOne is intended for anyone to use, so it has created a simple and intuitive UI. All features and functionalities are seen on a single dashboard, with easy-to-understand graphs and reports found the minute you log into the system. This reduces the need for training and allows your IT technicians to maximize their workload from the start.
5. Fast management
Compared to Automox, NinjaOne never lags, even as you begin to scale your business. It is constantly improving its solution based on your feedback and suggestions to meet your needs seamlessly. Whether you’re managing 4 or 4,000 endpoints, you can rest easy knowing that NinjaOne will work as fast as it did from the beginning.
Strengths of NinjaOne
- Proactive customer support. NinjaOne is rated as the #1 in customer support because of its proactive stance to service. Rather than generic, “cookie-cutter” responses to every IT ticket, the team at NinjaOne provides thoughtful and knowledgeable solutions for your specific concerns.
- Patch management. NinjaOne offers a cloud-based patch management software that helps you identify, evaluate, and deploy patches to any device from anywhere there is an internet connection. Additionally, these patches can be deployed with no infrastructure or VPN required.
- Auto-remediation. NinjaOne helps you automate a multitude of endpoint issues, such as stopped services and missed reboots using condition-based script deployments. This frees your IT technicians to perform more high-value tasks.
- Simple integrations. NinjaOne easily integrates with dozens of applications, from endpoint security integrations to professional service automation (PSA) integrations.
- Quick deployment. NinjaOne is an entirely cloud-based solution that is quick to set up and implement, leading to lower costs and faster deployment.
Customer story
Brian Kindt, IT director for Cherry Republic, was looking for an easy-to-use and cost-effective endpoint management solution that also offered powerful patch management.
He says that before NinjaOne, he was not receiving the information he needed at the right time to offer the high level of service his company wanted to provide.
“We needed a tool that provided 100% visibility into our network and infrastructure, improved our security posture via antivirus and patch management, provided tools that enable our helpdesk to triage issues, and saved us time through automation,” explains Brian.
“Ninja is easy to use with a highly visible user interface. In addition to the functionality, NinjaOne’s minimal setup requirements, low management overhead, and ease of use made it the perfect fit for my team.”
See more NinjaOne customer stories.
Pricing information
NinjaOne’s IT management software has no forced commitments and no hidden fees. You can request a free quote, schedule a 14-day free trial, or watch a demo.
Reviews
- 1,057 reviews (at the time of writing)
- 4.8 / 5 stars
- 202 reviews (at the time of writing)
- 4.8 / 5 stars
2. ManageEngine Endpoint Central
ManageEngine markets itself as a custom-made and flexible solution for companies of all industries. It offers a free 30-day trial to all new customers.
Use cases
Businesses mostly use ManageEngine for IT, cybersecurity, and service management.
Pros
- Centralized patch management. ManageEngine’s patch management software allows users to identify, test, and deploy various software updates.
- Integrations. ManageEngine integrates with several different applications.
- Cost-effective. According to users on G2, ManageEngine offers a cost-effective solution, especially for larger companies.
Cons
- Lack of detailed patch notes. Some users have complained that ManageEngine will update its solution and may not explain what it was for.
- Limited scalability. As the number of endpoints and complexity of the IT environment increase, many issues regarding manageability and performance arise.
- Large resource consumption. The management software can take up a lot of resources on the devices being managed.
See how ManageEngine compares to NinjaOne or learn more about ManageEngine Endpoint Central vs. Automox.
3. Atera
Atera claims to be an MSP solution for IT enterprises of all sizes. Its cloud-based tool includes remote monitoring, patch management, a ticketing system, and reporting.
Use cases
Many larger IT companies use Atera. The company uses a pay-per-technician pricing model, which may be attractive to those who have a lean IT team.
Pros
- Patch management. Atera’s solution helps IT groups keep their network healthy with its patch management software.
- Simple interface. Users have said that Atera’s solution is easy to navigate and use.
- Ticketing. Atera’s software allows users to manage and respond to IT tickets effectively.
Cons
- Limited integrations. Atera’s software does not offer many out-of-the-box features and integrations. This could add to the total cost of your endpoint management software.
- Alert scheduling. Atera sometimes generates random false positive reports that need manual validation, according to some users on G2. This can become time-consuming, particularly if you have a smaller IT team.
- Customer support. Atera is limited in customer support, with some users claiming it takes days for their concerns to be acknowledged.
See how Atera compares with NinjaOne or learn more about Atera vs. Automox.
Find the best solution for your needs by comparing Automox competitors
No two endpoint management solutions are the same. Recall that vendors may offer the same core functionalities but can differ in reliability, speed, and support.
When evaluating which solution is ideal for your business, it’s a good idea to ask your vendor how they can customize their solution for your unique business and IT environment.
A great software provider prioritizes your requirements and allows you to try their complete solution, with full access to all features, to make a more informed decision.
