Top ConnectWise Competitors & Alternatives

Looking for ConnectWise alternatives for your remote monitoring and management needs? We’ve got you covered.

We’ve looked at the leading review sites, evaluated dozens of competitors, analyzed genuine user reviews, and written this list of our top choices for ConnectWise Automate alternatives.

Top 10 ConnectWise alternatives

1. NinjaOne
2. Datto
3. Atera
4. N-able N-central
5. Kaseya VSA
6. Syncro
7. Pulseway
8. GoTo Resolve
9. Ivanti Neurons
10. ManageEngine Endpoint Central

Using this guide on ConnectWise competitors

As your business increasingly relies on remote solutions, choosing an RMM can directly impact your company’s overall performance and competitive advantage. When choosing the best RMM for your organization, you should always look for a platform that offers: 

• Real-time visibility into your network infrastructure
• High-security standards and features 
• Scalability functions 
• Remote access and support
• Support integrations 
• User-friendly interface 

Choosing the right RMM needs to be a strategic decision since no two RMM solutions are the same. Just as your company is unique, you need to find a solution tailored to your business requirements. That is why most IT experts recommend evaluating your current business structure, determining your needs, and knowing what you want your RMM software solution to do before speaking to any vendor.

The 10 Best ConnectWise alternatives

1. NinjaOne

NinjaOne has been consistently rated as the #1 rated RMM on G2 for years. Built especially for IT teams, its solution delivers market-leading technician efficiency across all endpoints running on Windows, macOS, and Linux. Its powerful RMM software allows business leaders to work more effectively and efficiently as they monitor and manage all their servers, workstations, devices, and virtual machines in a single pane of glass.

5 reasons to choose NinjaOne over ConnectWise

1. Seamless implementation

ConnectWise offers a feature-rich platform that could be challenging to implement and integrate into your current IT system. Unless you are a larger business with many tier 3 technicians, you may find it challenging and time-consuming to use ConnectWise’s RMM. NinjaOne, on the other hand, drives efficiency from the start and is easy to implement.

2. Clean, simple, and intuitive interface

Your RMM platform needs to be both powerful and easy to learn so that you can focus on your core business without worrying about which tool does what task. Some users may feel that ConnectWise has a steep learning curve compared to NinjaOne, which is simple to use and understand. From the get-go, you have access to a robust system that helps you deliver more efficient and profitable IT services. 

3. Ahead of the curve

NinjaOne is built on innovation and always prioritizes its clients. To help you better understand its products and how your organization can benefit from them, the company provides a transparent public road map that is regularly updated. ConnectWise offers webinars you must sign up for to find out what they have planned for the product. In contrast, NinjaOne ensures you are continuously aware of the company’s trajectory and new features through its roadmap that can be accessed at any time.

4. Fast RMM agent

The RMM agent is the unobtrusive software you install on the devices you wish to monitor. Because it automates tedious processes, it needs to be fast and “lean” so that you can execute actions in real time. ConnectWise user reviews often complained about the slowness of the ConnectWise agent. NinjaOne offers top-rated RMM software that never lags, regardless of the number of devices it needs to manage. 

5. Consistent and reliable patching 

ConnectWise is marketed mostly for Windows devices. While it does offer patch management solutions for macOS, it is not its main focus. NinjaOne is suitable for MSPs of all sizes and industries working with Windows, macOS, and Linux. NinjaOne’s RMM solution allows you to patch your entire fleet of endpoint devices consistently, regularly, and reliably. 

Strengths of NinjaOne

• Receive the support you need. Having been rated as the #1 in customer support, NinjaOne takes pride in helping its customers receive the assistance they need when they need it. The company also offers free and unlimited training for all its solutions. 
• Experience live monitoring. NinjaOne’s RMM allows you to manage and monitor your entire IT infrastructure from a single, actionable interface. This real-time approach allows you to proactively address threats before they become an issue. 
• Become more efficient. NinjaOne designs custom solutions for every client, whether they’re in the education or financial industry. NinjaOne aims to make technicians more efficient with an intuitive interface that is easy to learn and quick to navigate. 
• Integrate with ease. NinjaOne offers best-in-class integration capabilities. The team behind NinjaOne understands the difficulties that can arise with managing several applications from different providers and has designed its RMM to provide a service that is as seamless as possible. 
• Automates repetitive tasks. NinjaOne centralizes the decision-making process into policies that act as “air traffic control” for management. Optimizing these policies allows you to automate tedious, repetitive tasks and reduces the need for manual intervention. 

Customer Story 

Lorenzo Kopari, Service Manager at CTS, said that he exhaled a sigh of relief when he switched from ConnectWise Automate to NinjaOne. Managing a small team of 15, he found that ConnectWise was simply too complex for his team to manage unless he wanted to hire a dedicated RMM manager, which wouldn’t be cost-effective. After moving forward with NinjaOne, he and his team were able to become more efficient with their IT operations. 

“Honestly, it took us 30 minutes to an hour with Ninja’s support team to get us fully up and running. Everything we were having a problem within ConnectWise was resolved when we moved those devices over to Ninja, ” Lorenzo said. 

You can read more customer stories or check out more NinjaOne reviews.

Pricing information

NinjaOne’s IT management software has no forced commitments and no hidden fees. You can request a free quote, schedule a 14-day free trial, or watch a demo.

Reviews

NinjaOne G2 Reviews 

• 1, 694 reviews (at the time of update)
• 4.7 / 5 stars

NinjaOne Capterra Reviews 

• 236 reviews (at the time of update)
• 4.8 / 5 stars 

 

2. Datto

Datto RMM offers a cloud-managed remote monitoring and management platform marketed for MSPs of all sizes. Its solution includes automated monitoring, alerts, patch management, and endpoint remote control, among other things. Datto RMM provides a multi-tenant view so users can easily find and manage several organizations simultaneously.

Pros:

• Monitoring. Datto’s RMM allows you to easily monitor your IT network easily in a fast and modern UI. 
• Remote control. Datto users have stated that its solution offers a simple RMM that allows them to manage all endpoints 100% online.  
• Scripting management. Datto offers both templated scripts and manual scripting options so that you can customize your RMM to your specific business requirements. 

Cons:

• No mobile app. Datto lacks a mobile app for managing your RMM, so you’d be required to manage from your computer or desktop. 
• Limited patch management. Many former Datto users are most concerned about its limited options for third-party patching. 
• Lack of support. Some Datto users have claimed that they don’t feel they’re offered enough timely support.

See how Datto compares to NinjaOne. 

Read a more in-depth comparison of Datto competitors, learn more about Datto vs. ConnectWise, or view more Datto head-to-head comparisons.

 

3. Atera

Atera is an all-in-one MSP solution that allows IT professionals to manage all their IT operations and automation from anywhere. Currently, it offers patch management, IT automation, advanced reporting, automated alerts, help desk, ticketing, and some integrations. Compared to other vendors, Atera offers a pay-per-technician pricing model.

Pros:

• Service automation. Atera allows MSPs to automate several tasks to accomplish them faster, easier, and more efficiently. 
• Mobile app. Atera has taken particular care to improve its mobile management app so that users can manage their devices and remediate issues even on their phones. 
• Remote monitoring. One of the main reasons users choose Atera is its ease of use and remote monitoring functions. Users say that Atera’s RMM makes it simple to find certain features. 

Cons:

• Customer support. Reports on G2 and Capterra that have said that Atera is not as efficient in its customer support as it should be. 
• Integrations. Atera offers a decent number of integrations. However, these integrations may seem limited for larger IT enterprises. 
• Patch management. Atera provides a respectable patch management tool for smaller MSPs. However, their patching may become more challenging as a business grows. 

See how Atera compares to NinjaOne. 

Read a more in-depth comparison of Atera alternatives, learn more about Atera vs. ConnectWise, or view more Atera head-to-head comparisons.

 

4. N-able N-central

N-able N-central is a robust RMM platform that enables IT experts to remotely monitor and manage devices and complex networks in a single pane of glass. Built with security in mind, N-able automatically discovers and manages connected Windows, macOS, and Linux devices and features a multi-tenant Microsoft 365 management platform.

Pros:

• Centralized dashboard. The platform offers end-to-end visibility into your entire IT network in a single console.
• Automatic discovery and deployment. Users can map client networks, deploy service templates, and use automation policies for repetitive tasks.
• Patch management. N-able allows you to patch any network environment, on schedule or on demand.

Cons:

• Analytics. This function could be further improved to make it easier to use and understand.
• macOS support. Some G2 users have said that N-central is not as reliable with its macOS agents as with Windows.
• Complexity. N-able N-central may be better suited for more experienced IT professionals.

See how N-able N-central compares to NinjaOne.

Read a more in-depth comparison of N-able alternatives, learn more about N-able vs ConnectWise, or view more N-able head-to-head comparisons.

 

5. Kaseya VSA

Kaseya VSA is an integrated IT systems management platform that can be leveraged across IT disciplines. As an alternative to ConnectWise, Kaseya is a well-known RMM tool that manages all endpoints, including mobile, IoT, and VMs, and offers easy-to-use features designed for agile IT environments.

Pros:

• IT automation. Kaseya automates routine IT processes, from patch management to auto-remediation.
• Endpoint management. Kaseya users maintain complete visibility and command of all their endpoints.
• Proactive IT. The platform helps users prevent issues before they have any organizational impact.

Cons:

• Integrations. Some G2 users have expressed their desire for more out-of-box integrations.
• Steep learning curve. The platform may be more suitable for larger organizations with more experienced IT professionals.
• macOS support. According to some users, Kaseya can further improve its support for Apple devices.

See how Kaseya compares to NinjaOne.

Read a more in-depth comparison of Kaseya alternatives, learn more about Kaseya vs ConnectWise, or view more Kaseya head-to-head comparisons.

 

6. Syncro

Syncro is a fully integrated MSP and IT management platform that features an RMM and PSA in a single console. It is designed to help IT teams proactively address security vulnerabilities and simplify workloads. Additionally, Syncro’s platform offers multiple functions to streamline processes, ensure compliance, and control the entire environment.

Pros:

• Unified dashboard. Syncro allows you to manage your endpoints from a single platform.
• Flexibility. You can customize alerts and tickets based on your specific needs.
• Monitoring and alerting. Syncro helps you proactively manage your endpoints, monitor systems, and automate routine tasks.

Cons:

• Compatibility with Macs. Some G2 reports state that Syncro’s support for Mac devices could be improved.
• Mobile app. Syncro’s mobile app could benefit from additional features.
• Ticketing. Some G2 users have reported that Syncro could improve its first-response time.

See how Syncro compares to NinjaOne.

Read a more in-depth comparison of Syncro alternatives, or view more Syncro head-to-head comparisons.

 

7. Pulseway

Pulseway is an all-in-one RMM software designed to help MSPs and IT teams reduce downtime and set new standards for efficiency through automation. The platform offers monitoring and alerting for Windows, Mac, and Linux network devices and IoT, remote control, patch management, and scripting and automation.

Pros:

• Discovery and deployment. Pulseway features an easy-to-use network discovery and deployment engine right out of the box.
• Monitoring and management. The platform provides real-time, actionable, detailed information on servers, workstations, and network devices.
• Automation and auto-remediation. Pulseway RMM combines workflow technology so users can set smart triggers to auto-remediate IT issues.

Cons:

• Web app vs mobile app. According to some G2 users, Pulseway could improve the cohesiveness between its web and mobile apps so that both function similarly.
• Scripting. Pulseway could improve scripting for all its customers.
• Support for macOS and Linux. G2 reviews state that Pulseway could improve its support for macOS and Linux endpoints.

See how Pulseway compares to NinjaOne.

Read a more in-depth comparison of Pulseway alternatives, learn more about Pulseway vs ConnectWise, or view more Pulseway head-to-head comparisons.

 

8. GoTo Resolve

GoTo Resolve (formerly GoTo Assist) is an IT management and support solution designed to help organizations take control of their IT infrastructure. Its cloud-based platform offers various features, including remote monitoring and endpoint management, remote access and support, ticketing, and automation, among others.

Pros:

• IT automation. Users can run the most common automated tasks using pre-developed workflows.
• Troubleshooting. The platform offers one-click, background access to critical system information.
• Patch management. Proactively detects needed patches across an organization’s servers and workstations.

Cons:

• Remote access. GoTo Resolve could improve how its remote user access is installed.
• Performance issues. The platform may slow down when several actions are run on multiple devices simultaneously.
• Resource-heavy. According to some G2 users, GoTo Resolve can be resource-heavy, especially when providing remote support.

See how GoTo Resolve compares to NinjaOne.

Read a more in-depth comparison of GoTo Resolve alternatives, learn more about GoTo Resolve vs ConnectWise, or view more GoTo Resolve head-to-head comparisons.

 

9. Ivanti Neurons Domotz

Ivanti Neurons is an IT service management solution designed to help IT teams proactively reduce risk, improve productivity and reduce operational costs from a unified platform. It joins our list of ConnectWise alternatives because its cloud platform automates most manual IT processes so your team can focus on more strategic projects.

Pros:

• Common login experience. Ivanti Neurons provides a unified login feature so users can conveniently switch between systems without needing to re-authenticate.
• Machine learning. The platform leverages new techologies to sense, predict, interpret, and automate remediation actions.
• Unified agent management. Users can easily register and configure devices.

Cons:

• Documentation. G2 users say this feature could be improved.
• User-friendliness. Ivanti Neurons may be complex to master, especially for beginner IT professionals.
• Customization. Some G2 users say some customizations are more time consuming than anticipated.

See how Ivanti compares to NinjaOne.

Read a more in-depth comparison of Ivanti alternatives, learn more about Ivanti vs ConnectWise, or view more Ivanti head-to-head comparisons.

 

10. ManageEngine Endpoint Central

ManageEngine Endpoint Central is a complete endpoint manager that helps users easily manage their servers, desktops, laptops, smartphones, tablets, and POS devices from a central location. Its platform automates repetitive tasks, such as installing patches, distributing software, imaging and deploying OS, managing IT assets, managing software licenses, and monitoring software usage statistics.

Pros:

• Visibility and control. Users gain end-to-end visibility into your IT infrastructure.
• Insight-driven defense. ManageEngine reduces your attack surface with data hardening and multi-layered endpoint protection.
• Threat detection and remediation. Detect and remediate vulnerabilities 24/7.

Cons:

• Learning curve. There is a steep learning curve at the beginning.
• Customer support. Endpoint Central could improve its customer help desk.
• Performance. G2 users say Endpoint Central may slow down when managing multiple endpoints simultaneously.

See how ManageEngine compares to NinjaOne.

Read a more in-depth comparison of ManageEngine alternatives, learn more about ManageEngine vs ConnectWise, or view more ManageEngine head-to-head comparisons.

Review ConnectWise competitors to choose the best RMM tool

An RMM tool allows your IT department to monitor various endpoints proactively and resolve any possible issues. Leveraging the right RMM frees your IT technicians to focus on higher-level tasks and reduce the risk of human error. 

One of the best ways to make the most informed decision is to research various vendors and conduct a vendor risk assessment. Always communicate with RMM vendors about your specific needs and budget so that you can receive the most appropriate tool.