Microsoft Intune is a rapidly expanding cloud-based solution that allows IT enterprises of all sizes to easily manage their subscriptions to Microsoft 365 and other plans. Aside from its mobile application management, Intune has recently added an endpoint management function to simplify management, reduce costs, and transform the digital experience of all its users.
As a new contender in unified endpoint management, you may be researching Microsoft Intune alternatives and evaluating which vendor offers the best solution for your specific needs. Your endpoint management software solution should help your IT department manage, secure, and deploy various policies and patching on any device from a single dashboard. It should also help you:
- Continuously monitor all endpoints and business applications
- Automate various endpoint issues
- Support a variety of endpoint devices
When deciding among vendors, it’s a good idea to consider your specific needs and what you want your endpoint management solution to do. While all software vendors provide the same core functions, they differ in pricing, performance, and scalability. Take your time to conduct a vendor risk assessment, evaluate the cost of an endpoint management software solution, and take advantage of any free trials before making your final decision.
1. NinjaOne
NinjaOne is a market leader in endpoint management because of its powerful software solution. Like all Ninja products, its unified endpoint management (UEM) software leverages automation to boost productivity and efficiency. The UEM solution can manage any Windows, macOS, and Linux devices from anywhere with an internet connection, making it ideal for remote and distributed teams.
5 reasons to choose NinjaOne over Intune
1. Efficient package management
Package management is vital in modern software development because it simplifies dependencies while minimizing manual errors. NinjaOne enables users to directly insert up to five auxiliary files, facilitating easier management.
2. Support for multiple formats
NinjaOne allows your IT department to directly upload MSI and EXE formats without the need for conversion tools. This means faster and simpler uploading and a zero risk of file corruption. According to a user deciding between Intune and NinjaOne, this helped him experience more streamlined operations.
3. Fast, user-friendly layout
A software solution is only as good as its usability. NinjaOne has designed its UEM software to be as intuitive as possible so that IT technicians can immediately use it and improve their internal processes. The goal at Ninja is to help drive efficiency from day one with robust software that anyone can use and understand.
4. Feature-rich solution
NinjaOne offers a broader range of features, including device management, asset management, unattended remote access, ITIL policy compliance, screen sharing, multi-monitor support, and application deployment.
5. Flexible reporting
Reporting is a critical aspect of IT management because it helps you track your IT-related key performance indicators (KPIs), project management stats, helpdesk and ticketing metrics, and other relevant data points. NinjaOne provides a flexible and customizable reporting tool that allows you to gather the information you need and present it in the format you want.
Your IT team deserves a dependable tool that allows them to focus on more important, higher-value tasks. Start a free trial of NinjaOne
Strengths of NinjaOne
- Patch management. NinjaOne’s automated patch management enables you to identify, evaluate, and deploy patches to any device from anywhere. This remediates security vulnerabilities and allows your IT team to patch endpoints 90% faster with zero-touch patch identification, approval, and deployment.
- Centralized management. NinjaOne helps you effectively manage a variety of endpoints in a single pane of glass. Combined with its simple UI, you have a robust system that gives you all the tools you need to maintain and support any endpoint within your IT environment.
- Proactive customer support. NinjaOne is consistently rated as the #1 in customer support because of its proactive approach to customer support. The company boasts an average incident first-response time of under 60 minutes and a market-leading 98 CSAT (customer satisfaction score).
- Endpoint backup. NinjaOne can protect its end users’ data with its automated backup solution for all distributed endpoints.
- Easy setup & product use. As a 100% cloud-based solution, NinjaOne is incredibly easy to set up and use. This is a significant value proposition for smaller IT enterprises looking for immediate onboarding.
Customer story
Omar Couri, Head of IT at Dalux, was searching for a unified endpoint management solution to help him and his team manage a widespread hybrid remote workforce. Dealing with misconfigurations in Intune and scattered asset management, he soon found NinjaOne and was impressed with how its UEM software allowed him to meet his business needs quickly and efficiently.
“The features Ninja offers is one thing, when you add the way they look after their customers, the account management, the technical support – that is a leading example of how any company should be running their operations,” Omar states.
“The most noticeable measurable benefit from switching to Ninja is that we went from having only 50% of our endpoints fully secure, compliant, and managed to 100%.”
Read more NinjaOne customer stories.
Pricing information
NinjaOne’s IT management software has no forced commitments and no hidden fees. You can request a free quote, schedule a 14-day free trial, or watch a demo.
Reviews
- 1,080 reviews (at the time of writing)
- 4.8 / 5 stars
- 203 reviews (at the time of writing)
- 4.8 / 5 stars
2. ManageEngine Endpoint Central
ManageEngine Endpoint Central helps your IT enterprise manage and monitor all your endpoint devices in a single dashboard. Its management software supports various operating systems, including Windows, macOS, and Linux.
Use cases
ManageEngine is commonly used by more mature IT enterprises specializing in security and IT analytics.
Pros
- Asset tracking and detection. ManageEngine allows you to keep track of multiple endpoints at any given time easily.
- Vulnerability management. ManageEngine allows you to identify, assess, manage, and remediate cyber vulnerabilities across endpoints.
- Ticketing. ManageEngine automatically notifies IT technicians of any IT ticket so that they can immediately resolve them.
Cons
- Consumes a large amount of resources, based on the device being managed and the applications within that device.
- ManageEngine has limitations with its remote control interface that make switching between multiple monitors difficult.
- The solution has limited features for macOS and Linux devices.
See how ManageEngine compares to NinjaOne, learn more about ManageEngine Endpoint Central vs. Microsoft Intune, or read a more in-depth comparison of ManageEngine alternatives.
3. Atera
Atera claims to be an all-in-one RMM solution that helps IT professionals gain access, visibility, and control over all their networks and devices. It follows a pay-per-technician pricing model, which could fit certain organizations’ IT budgets.
Use cases
Atera is generally used by SMBs. Many users on G2 have also claimed that Atera is more budget-friendly for leaner IT teams.
Pros
- Patch management. Atera provides automatic patch management to keep your IT network healthy and secure from various threats.
- Remote monitoring and management. Atera helps IT enterprises remotely monitor and manage their endpoints.
- Remote access. Atera integrates with various software so your IT technicians can remotely access any endpoint with an internet connection.
Cons
- Some users have expressed their dissatisfaction with Atera’s customer support.
- Its pay-per-technician pricing model may become expensive as you grow your business.
- There have been some reports that Atera cannot be logged in on multiple devices.
See how Atera compares to NinjaOne, learn more about Atera vs. Microsoft Intune, or read a more in-depth comparison of Atera alternatives.
Research the best Intune alternatives to make the most informed decision
While there are no hard and fast rules on determining which solution is the “best,” an expert tip would be to consider how your intended tool will help you and your IT department monitor and manage the devices in your IT environment. An ideal management tool allows you to unify your endpoint management so your IT technicians can efficiently manage the entire IT environment and have time to focus on higher-level tasks.
