Top Kaseya Competitors & Alternatives

The right RMM software can significantly improve and optimize your business. Ideally, your remote monitoring and management (RMM) tool should allow your IT technicians to manage the network infrastructure from anywhere there is an internet connection and support them as they proactively identify, report, and remediate IT issues.

In doing your due diligence, you may be researching the top Kaseya competitors and alternatives. It’s worth noting that not all RMM software is created equal. While each vendor has their own strengths, you should select a solution that fits your specific business requirements. 

To recap, here are 5 things you need to consider when choosing RMM software:

1. How easy is the onboarding and integration process?
2. Does the RMM software offer continuous monitoring and reporting?
3. Can the RMM software monitor all network devices across all systems?
4. How does the RMM solution handle patch management and updates?
5. Does the RMM offer free, unlimited training and support?

 

1. NinjaOne

NinjaOne is a powerful, easy-to-use RMM platform that provides a single-pane-of-glass view into all endpoints within an organization. Built specifically for IT teams, the solution operates on proactive endpoint management so your business can run more efficiently and effectively. NinjaOne’s RMM software is founded on innovation; it regularly updates its features based on the comments and suggestions of its users and ensures that its system works well on all devices on Windows, macOS, and Linux. 

 

5 reasons to choose NinjaOne over Kaseya

1. Fast, intuitive UI

One reason why some users may be searching for Kaseya competitors is its interface. For an RMM platform to be effective, it needs to handle all types of data and actions so that you can proactively address threats before they evolve into much larger issues. NinjaOne is one of the best alternatives to Kaseya since its RMM is known for having an easy-to-use interface. The NinjaOne platform is both quick to implement and intuitive to use. This is one of the reasons why it has been rated as the #1 RMM on G2 for 19 consecutive quarters. 

2. Out-of-the-box features

NinjaOne is always transparent about what its solution can offer and the features that are included in it. NinjaOne immediately provides out-of-the-box features and integrations so that you can start using its solution right away. The goal of any NinjaOne solution is to help your IT technicians manage endpoints more easily and with much more efficiency. 

3. World-class support

NinjaOne is rated as #1 in customer support for its personalized, competent, and proactive assistance. Rather than providing “cookie-cutter” responses that may take days to receive, NinjaOne believes in resolving any issue as quickly and as accurately as possible. Driven by excellence, NinjaOne’s support team lets customers know they care about them and their IT problems. 

4. Cost-effective solution

NinjaOne believes that every customer deserves an RMM solution tailored to their needs. Each custom package is carefully designed to ensure that you have all the features and integrations you need from the get-go. Compared to Kaseya, which may charge for add-ons, NinjaOne’s solution follows a pay-per-device subscription model that allows you to pay monthly only for what you need. 

5. Ease of set up, admin, and use

Some users have said that Kaseya requires hours to learn and master. NinjaOne, on the other hand, is designed exactly for how MSPs do business. Its solution has been created to be as easy to use as possible. Having a minimal learning curve makes NinjaOne an ideal Kaseya VSA alernative since you can start driving efficiency from day one.

Strengths of NinjaOne

• Rapid development cycle. NinjaOne’s platform is regularly updated based on feedback from its customers. This ensures that you always receive reliable new features and bug fixes so that you can work faster and more accurately. 
• Meant for MSPs of all sizes. NinjaOne is a reliable and scalable solution that works for all types of industries and business sizes. Whether you’re managing 10 or 10,000 endpoints, the Ninja team has made every effort to make its RMM as usable and functional as possible. 
• Automate remediation. NinjaOne allows you to fully automate various tasks, such as resolving endpoint issues, so that you can work more efficiently. Further, these automation scripts can be controlled and configured with condition-based script deployments. 
• Easy integration. NinjaOne supports dozens of integrations so you can work more efficiently. These integrations include remote access endpoint security, SSO, and more. 
• Native documentation. NinjaOne offers a native IT documentation tool so you can easily document processes, credentials, and device relationships without relying on a third-party provider. 

Customer story

Rudy Shaw, the IT Director of St. Francis Winery was looking for an RMM solution that allowed him to be more proactive in his endpoint management. He initially relied on N-able’s platform but found himself resolving issues only after they turned serious. He began looking for N-able competitors to find a vendor that suited his business requirements. 

“What made NinjaOne stand out from other endpoint managers was how simple and easy it is to use. I can knock out ten tasks in NinjaOne in the same amount of time it takes me to do one task in Kaseya or ManageEngine– alternative solutions we scoped,” said Shaw. “After implementing NinjaOne, we cut down our MSP billable hours, which saves us over $72,000 per year while improving our service rate by 90%.”

You can read more customer stories or check out more NinjaOne reviews.

Pricing information

NinjaOne’s IT management software has no forced commitments and no hidden fees. You can request a free quote, schedule a 14-day free trial, or watch a demo.

Reviews

NinjaOne G2 Reviews 

• 961 reviews (at the time of writing)
• 4.8 / 5 stars

NinjaOne Capterra Reviews 

• 201 reviews (at the time of writing)
• 4.8 / 5 stars 

See how Kaseya compares with NinjaOne.

 

2. ManageEngine

ManageEngine, the enterprise IT management division of Zoho Corp., offers an RMM platform intended for more senior-level IT executives. Since 2002, ManageEngine has focused its efforts on building a complex unified IT management solution that helps technicians secure their digital network in a single dashboard. 

Use cases

ManageEngine can be used by various-sized IT organizations across most industries. However, due to the complexity of its system, it is generally recommended for larger enterprises with tier 3 technicians. 

Pros:

• Network discovery. ManageEngine allows you to scan and detect all endpoints and virtual machines in your IT network.  

• Patch management system. MSPs may benefit from ManageEngine’s patch management system to ensure the health of their IT infrastructure. 

• Network analytics and reporting. ManageEngine allows you to gain insight into how your network is performing and how it can be further improved. 

Cons:

• Limited mobile management. ManageEngine is better suited for MSPs that manage their IT networks on desktop computers. 
• IT reporting capabilities. ManageEngine offers a fairly decent reporting system. However, it may become a little confusing for more detailed reports.  
• Customer support. One of the main complaints against ManageEngine is that it has little to no support. Some reviews on G2 and Capterra have stated that users may wait a few days before their ticket is responded to and resolved. 

See how ManageEngine compares with NinjaOne or learn more about ManageEngine vs. Kaseya.

 

3. N-able N-central

N-able N-central is an RMM solution designed to monitor and manage devices in a single SaaS platform. The company claims to be beneficial for MSPs looking for a comprehensive RMM tool. 

Use cases

N-able is generally used by larger enterprises that prefer manual scripting and reporting. While it is marketed to be used by enterprises across all industries, most users say that N-able is much more manageable for more tech-oriented companies. 

Pros:

• Remote management. N-able allows you to manage and monitor all your endpoints remotely from anywhere there is an internet connection. 
• Patch management. The company provides a patch management tool that regularly scans software providers and updates them at predetermined schedules. 
• macOS management. N-able recently released its N-central macOS agent which allows MSPs to manage Mac devices remotely. 

Cons:

• May have a steep learning curve. N-able N-central is a complex system that may be more suitable for larger enterprises with a seasoned IT team. 
• Costs may add up quickly. N-able may charge extra for add-ons and features. Some features and integrations are not immediately offered out of the box. 
• Limited scalability. N-able is most efficient for smaller MSPs. Some reviews have stated that N-central tends to lag when applied to larger IT environments. 

See how N-able compares with NinjaOne or learn more about N-able N-central vs. Kaseya.

4. Atera

Atera is a cloud-based RMM software designed primarily for managed service providers (MSPs) and IT professionals. With Atera, IT teams can monitor devices, automate repetitive tasks, and manage helpdesk tickets. Atera’s automation tools allow users to utilize out-of-the-box scripts or custom configurations to streamline IT operations such as reporting and alerting.

Pros:

• RMM: Atera provides full visibility and control over their endpoint devices.
• Patch management: Automated patching makes it more efficient for users to distribute updates and security patches.
• Ticketing: Atera’s ticketing system leverages automation to make managing tickets more efficient.

Cons:

• Patching: According to reviews, Atera’s patch management makes scheduling and managing their patches.
• Customer service: Users have said that customer support can take a while to respond and give answers.
• Limited integrations: Atera has very few integrations available.

See how Atera compares with NinjaOne or learn more about Atera vs. Kaseya.

5. Pulseway

Pulseway is an RMM platform that provides MSPs and IT teams with remote monitoring tools that keep track of several metrics in real-time for servers, endpoints, virtual machines, and networks. It offers remote control, patch management, network monitoring, and automation that can be accessed through a single dashboard.

Pros:

• Real-time monitoring: Pulseway provides IT teams with live updates and complete visibility of devices, servers, and networking devices.
• Alerting: Pulseway offers highly configurable notifications that can be triggered by specific events or thresholds.
• IT automation: Users can automate repetitive tasks, reducing the time spent on manual interventions.

Cons:

• Remote access: According to reviews, Pulseway performs slowly whenever technicians utilize the remote control features.
• Customer support: Reviews find that Pulseway’s support team responds slowly and can be inconsistent in responding to questions about macOS and Linux devices.
• Learning curve: Users find Pulseway’s user interface to be complex, meaning it can be challenging to understand and use for beginners.

See how Pulseway compares with NinjaOne or learn more about Pulseway vs. Kaseya.

 

6. Datto

Datto is an RMM platform owned by Kaseya that includes essential IT management tools such as automated patching, network monitoring, and a ticketing system. This centralized approach makes it a good choice for MSPs managing multiple client environments. Datto also focuses on security with ransomware recovery and backup capabilities built into its RMM platform.

Pros:

• IT security: Datto helps secure data with backup capabilities and EDR.
• Ticketing: With Datto, technicians can use a ticketing system to manage IT support tickets.
• RMM: Datto consolidates network management, remote access, and other endpoint management tools.

Cons:

• Lack of non-Windows support: Datto’s patch management requires a workaround for macOS and Linux devices.
• Patch management: Users have complained that whenever patch deployment fails, troubleshooting can be challenging as the platform does not provide details on the failures.
• Customer support: According to reviews, Datto’s customer support can be inconsistent.

See how Datto compares with NinjaOne or learn more about Datto vs. Kaseya.

 

7. ConnectWise Automate

ConnectWise Automate, formerly known as LabTech, is RMM software that offers extensive customization and automation tools to streamline IT teams’ endpoint management processes. It offers scripting that can be leveraged to automate the monitoring and management of endpoints.

Pros:

• RMM: ConnectWise centralizes a full view of all the devices in an IT environment, allowing IT professionals to keep track of their endpoints and remediate any issues.
• Automated patching: Automation tools ensure consistent updates and deployment of security patches.
• Software deployment: With ConnectWise, users can configure and distribute applications to their managed devices.

Cons:

• Support for non-Windows devices: ConnectWise Automate is built for Windows devices and offers fewer functionalities for other operating systems.
• Unintuitive interface: Reviews say that the platform requires a lot of time and resources for users to learn its features fully.
• Complex setup: According to users, ConnectWise is difficult to configure, and users reported that they need consultants.

See how ConnectWise compares with NinjaOne or learn more about ConnectWise vs. Kaseya.

 

8. Action1

Action1 is a cloud-based RMM platform that’s geared towards small to medium-sized businesses that specialize in patch management. Users can ensure patch compliance across their servers and devices.

Pros:

• Patch management: Action1 allows users to automate patch deployment for operating software and third-party applications.
• Automation: Users can leverage Action1’s automation tools to reduce the need for manual intervention.
• Vulnerability management: Real-time vulnerability discovery allows technicians to detect missing patches.

Cons:

• Reporting: Users find that the reporting function lacks features such as individual reports on each device.
• Complex interface: According to reviews, Action1’s features are difficult to locate, making the platform challenging to navigate.
• Compatibility: Action1’s agent requires a Windows 7 or later device to run it.

See how Action1 compares with NinjaOne or learn more about Action1 vs. Kaseya.

 

9. GoTo Resolve

GoTo Resolve is a cloud-based remote IT support and RMM software that is built for small to medium businesses. This platform enables technicians to monitor managed devices and quickly respond to issues. It also offers remote control and helpdesk tools.

Pros:

• Remote access: Technicians can provide remote troubleshooting and provide remote support with this platform.
• Automation: GoTo Resolve out-of-the-box scripts that allow users to automate repetitive tasks.
• RMM: Users can monitor the health and status of the software and hardware in their IT environment.

Cons:

• Remote connection: GoTo Resolve’s remote access can get unstable when connecting to workstations with multiple monitors.
• Performance: According to reviews, the platform performs slowly and there are delays when transferring remote files.
• Technical issues: Users on G2 have reported the platform can often freeze or crash.

See how GoTo Resolve compares with NinjaOne or learn more about GoTo Resolve vs. Kaseya.

 

10. Naverisk

Naverisk is an RMM platform that integrates with Professional Services Automation (PSA), and service desk features that offer a unified solution for IT teams and MSPs. Its centralized dashboard offers full visibility into all managed devices, allowing IT professionals to respond swiftly to system issues.

Pros:

• Remote monitoring: With Naverisk, IT teams get real-time updates on servers and endpoints, allowing them to intervene and resolve any issues quickly.
• IT automation: Open-source scripts and custom policies allow users to automate routine tasks for better IT efficiency.
• Centralized endpoint management: IT administrators can monitor and manage their Windows, Linux, macOS, and SNMP devices from a single dashboard.

Cons:

• Interface: Naverisk’s user interface lacks customization options.
• Navigation: Users find Naverisk’s search function to not work well, making it challenging to navigate.
• Learning curve: Reviewers report getting lost and having to expend extensive time and resources to learn the platform.

See how Naverisk compares with NinjaOne or learn more about Naverisk vs. Kaseya.

Finding the best Kaseya competitors for your IT needs

As more businesses become remote and distributed, it has become even more important for you to consider an RMM solution. Choosing the right remote monitoring and management system is crucial to your consistent success. Finding the ideal RMM platform involves knowing what your organization’s specific requirements are and then evaluating Kaseya VSA competitors. 

It is good to remember that no two RMMs are the same, so take the time to conduct your market research and find a vendor that checks all the boxes of what you need. Evaluate your current business needs and determine the RMM features you require to become more efficient and effective.