Best Moki Total Control Alternatives & Competitors

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Looking for the best Moki Total Control Alternatives for your business?  Streamlining remote operations has become very common, especially after the pandemic, when new work setups emerged. Working from home using personal mobile devices and laptops has made it easier for employees to adjust to hybrid setups. However, this has brought additional challenges for employers regarding monitoring data security and employee productivity.

That’s where mobile device management tools come in, bridging the gap between data security and efficient monitoring and management of hybrid environments. One trusted tool for mobile device management is Moki Total Control. The SaaS platform offers easy-to-use tools designed specifically for tablets, kiosks, and digital signs running iOS, Android, or BrightSign.

Even though Moki Total Control offers features sought after in MDM software, some IT teams may prefer to consider other options. This article should help you make an informed decision when deciding on a mobile device management tool. Here are some of the best Moki Total Control alternatives you should consider:

1. NinjaOne

NinjaOne is a complete endpoint management solution that offers a comprehensive toolset for IT administrators and MSPs. The platform allows monitoring and management from a centralized console, providing an intuitive way to streamline IT operations and boost overall efficiency.

NinjaOne excels in functionalities such as patch management, remote monitoring, automation, and other essential IT tasks. Moreover, NinjaOne MDM is an extensive platform that offers granular control over mobile devices, ensuring data security, seamless application deployment, and a consistent user experience across various platforms.

5 reasons to choose NinjaOne over Moki Total Control

1. Unified policy-based management

Both Moki Total Control and NinjaOne use policies. However, NinjaOne guarantees to ease the complexities of IT operations with its unified policy-based management, ensuring a more holistic overview and consistent enforcement of security configurations across all your devices. This saves technicians a significant amount of time, making them available for more urgent issues that need to be addressed.

2. Dedicated mobile app

With NinjaOne, users are guaranteed reliable endpoint management through NinjaOne’s dedicated mobile app. IT teams and MSP can even provide remote support on-the-go using remote access tools. This reduces the risks of disruptive downtime due to location restrictions, providing NinjaOne users with unparalleled flexibility and responsiveness when urgent troubleshooting is needed.

3. Diverse OS support

An effective mobile device management tool should support major mobile operating systems such as Android, iOS, and iPadOS.. This is an advantage for hybrid IT infrastructures that contain a mix of personal and company-owned mobile devices running on said operating systems plus endpoints running on Windows, macOS, and Linux, ensuring consistent management and security regardless of the platform.

4. Stability

NinjaOne’s stability is one of its strengths, ensuring a smooth-flowing experience for its users. Moki Total Control users have noted occasional freezes that’s disruptive to their workflows, making NinjaOne a preferred choice for IT teams and MSPs. Users can confidently rely on NinjaOne to manage their devices without experiencing critical system freezes.

5. Helpful support

NinjaOne ensures that users receive support when needed, reducing workflow disruptions to promote productivity. Based on a survey of 380+ MSPs, NinjaOne boasts a 65-minute first response time and a 98 percent CSAT score. Aside from that, NinjaOne offers free onboarding and training, establishing its reputation for an excellent support system from an endpoint management platform.

Strengths of NinjaOne

  • Single pane of glass. NinjaOne follows a “single pane of glass” approach, giving a comprehensive overview of managed endpoints. The platform offers an intuitive dashboard presenting critical data points such as device health, security status, software inventory, and information that can give IT administrators a proactive approach to endpoint management.
  • Easy-to-use console. A device management platform should not cause a steep learning curve for its users, especially those who are still being onboarded. NinjaOne eliminates this challenge with an easy-to-learn and easy-to-use console, making it an instrument that alleviates disruptive IT issues from initialization to onboarding.
  • Endpoint management. NinjaOne is known for its complete endpoint management solution that caters to diverse IT environments. This is useful for infrastructures that support different types of devices running on various operating systems, broadening coverage and ensuring consistent security, configuration, and performance across all endpoints.
  • Zero-touch device enrollment. With zero-touch enrollment, administrators can pre-configure settings and policies, allowing devices to automatically connect to the NinjaOne platform and receive necessary configurations upon initial startup. This promotes faster and easier device deployment, making endpoints available for full utilization.

Customer story

Kinex Medical Company has a widespread distribution of endpoints all over the country that requires a robust device management solution. The undertaking necessitates a solution that covers everything from securing their managed endpoint to seamless device deployment. This is where NinjaOne is the company’s choice for comprehensive endpoint management. Paul Jebe, Kinex Medical Company’s VP of IT, shared how NinjaOne MDM helped them achieve efficient mobile device management.

“We’re excited to continue growing with NinjaOne by being able to manage our mobile devices from the same pane of glass we use for our other endpoints. ”

Jebe also shared how NinjaOne helped slim down their IT stack, bringing additional simplicity and efficiency to their team and to Kinex Medical Company.

Read more NinjaOne customer stories.

Reviews

NinjaOne G2 Reviews

  • 1,196 reviews (at the time of writing)
  • 4.7 / 5 stars

NinjaOne Capterra Reviews

  • 211 reviews (at the time of writing)
  • 4.8 / 5 stars

2. Jamf

Jamf is a device management solution designed specifically for Apple devices. It provides EMM and MDM tools that help businesses and enterprises provide an efficient Apple device management experience.

Pros

  • Threat detection and remediation: Continuous IT network scans make Jamf an efficient tool for alerting IT technicians of potential vulnerabilities before they escalate into bigger issues.
  • App management: The platform offers streamlined patch deployment from the Mac App Store to managed macOS devices, making it a secure and efficient way to keep macOS devices up-to-date with the latest vulnerability fixes and bug patches.
  • Visibility: Jamf gives you complete control over your IT network, giving IT administrators deep insights to solve problems faster and optimize performance.

Cons

  • Performance Issues: Users reported high CPU usage by Jamf Pro, slowing down their computers and making them unresponsive.
  • Learning curve: New Jamf users may need more time to understand and learn the platform’s different functions, which can affect workflow and productivity.
  • Remote support: Jamf Pro’s current remote support functionality only works within a local network, making it very limiting and restrictive.

3. SOTI MobiControl

SOTI MobiControl is a platform developed for enterprise-owned endpoints. It’s an Enterprise Mobility Management solution that offers tools for device security and deployment for a streamlined mobile workflow, ensuring efficient setup, management, and control of the device fleet.

Pros

  • Remote session: SOTI MobiControl has reliable remote session functionality, making it easier for IT administrators to troubleshoot managed devices without requiring them to be physically present.
  • User interface: Users noted the platform’s straightforward interface, allowing easy device management.
  • Application deployment: SOTI MobiControl enables streamlined application deployment, ensuring seamless and efficient distribution of essential apps to managed devices.

Cons

  • Support for iOS devices: Users noted that the EMM tool’s support for iOS devices can be improved to match how it manages other major operating systems such as Android and Windows.
  • Tech assistance: Obtaining help from SOTI MobiControl’s tech support may sometimes be challenging, creating delays in resolving critical issues.
  • Geolocation services: The platform’s geolocation services can use some upgrades, especially with their map. Users wanted a better map displaying essential information like precise road names to make device tracking more efficient and informative.

Choosing the best Moki Total Control alternative

Deciding on a device management solution should depend on many factors. But you have to prioritize your infrastructure needs and requirements. The suggested Moki Total Control alternatives can be added to your options. However, if available, you can take advantage of free trials or book demos to explore your choices. This, plus our suggestions, should help you make an informed decision on choosing the best Moki Total Control alternative for your organization.

Next Steps

Building an efficient and effective IT team requires a centralized solution that acts as your core service deliver tool. NinjaOne enables IT teams to monitor, manage, secure, and support all their devices, wherever they are, without the need for complex on-premises infrastructure.

Learn more about NinjaOne Endpoint Management, check out a live tour, or start your free trial of the NinjaOne platform.

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