Tanium offers an endpoint management software solution that provides real-time visibility, control, and remediation of all devices on a single platform. It markets itself as a “modern architecture for today’s IT challenges,” but it is still not without its limitations.
In doing your due diligence, you may be searching for Tanium competitors and determining which endpoint management tool is best suited for your organization. It’s worth noting that no two endpoint management solutions are the same, and you need to choose one customized for your unique IT environment. That said, there are some essential features all endpoint management software should have. These include:
- Centralized monitoring and management
- Cross-platform support
- Network, device, and app security
- Automated and flexible reporting
- Simple implementation
The right unified endpoint management tool allows you to improve productivity by making IT processes more efficient for your IT technicians, helping to improve end users’ experience. This is especially important today, given the ever-evolving IT landscape. Your endpoint management should be able to grow with you, remaining powerful and functional so that you retain your competitive advantage.
1. NinjaOne
NinjaOne is a security-oriented unified endpoint management (UEM) software built to help IT enterprises of all sizes efficiently manage, patch, and support all Windows, macOS, and Linux devices. Its dedication to excellence has led to its solution being consistently rated as the #1 solution on G2 for years. Currently, it has helped over 15,000 customers in more than 80 countries automate their IT processes, cut costs, and reduce security vulnerabilities.
5 reasons to choose NinjaOne over Tanium
1. Fast, intuitive UI
NinjaOne is a proudly independent, founder-owned and -led organization. Its leadership team has more than a century of combined experience in IT management and has specifically created its UI to be as fast and intuitive as possible. The goal of any Ninja product is to drive radical efficiency from day one, and this begins with an easy-to-use dashboard.
2. Proactive support
NinjaOne is rated #1 in customer support because of its commitment to delivering world-class service to all its customers. Aside from providing unlimited free onboarding and training, Ninja also provides one of the fastest first-response times of under 60 minutes from receiving an IT ticket. Moreover, each ticket is carefully responded to with tailored and knowledgeable action plans so that you receive exactly the information you need in minutes.
3. Built for scalability
NInjaOne is built to scale, whether you’re managing 50 or 50,000 endpoints. Ninja’s unified endpoint management enables your IT technicians to quickly monitor and manage all your endpoints in a single pane of glass while also automating many tedious, repetitive tasks. NinjaOne grows with you so your IT department can focus on higher-value projects.
4. Patch management
With NinjaOne, you spend 90% less time patching with its superior patch management tool. Ninja can patch any endpoint with an internet connection and does not require a VPN to work. More importantly, NinjaOne allows you to pre-emptively approve patches to secure endpoints, reduce the risk of threats, and keep your IT network healthy.
5. Cloud-based solution
NinjaOne is a 100% cloud-based solution that is quick to deploy and easy to manage. Unlike Tanium, which may require on-premises management, you benefit from NinjaOne’s services anywhere in the world – making it ideal for remote or distributed teams.
Strengths of NinjaOne
- Ticketing. NinjaOne’s ticketing system helps you accept, prioritize, route, and respond to IT tickets based on severity. It also offers customizable response templates, using highly configurable condition-based ticket creation rules and automation so that you can meet SLAs and improve customer satisfaction.
- Alerting. Deliver proactive management through NinjaOne’s monitoring and alerting tool. The UEM solution provides over 100 monitoring templates so that your IT technicians are immediately notified of any vulnerability through in-app alerts, mobile app push notifications, SMS text notifications, and more.
- Secure remote access. NinjaOne allows your IT technicians to remotely access any Windows or macOS device right from their Ninja console. With its extensive integration capabilities, NinjaOne helps you access any workstation or network from anywhere without compromising security.
- Auto-remediation. With NinjaOne, you can fully automate, detect, and resolve any endpoint issue, such as missed reboots or missing applications. By automating these common tasks, you not only reduce the need for manual intervention but also free your IT technicians to focus on higher-level tasks.
- Flexible device reporting. NinjaOne helps you track team impact, reinforce business cases, and tell influential stories with flexible and customized IT management reporting. You can also summarize these reports in different ways to deliver powerful reports for your specific business needs.
Customer story
Ste Hawkins, Global Head of Corporate IT, and John, IT Service Support Principle of ESG Global, were looking for an endpoint management solution that would suit their hybrid workforce. In addition to being completely remote, the pair needed powerful and easy-to-use software. They found the perfect fit for their company with NinjaOne.
“NinjaOne has helped us focus on the bigger things. We wouldn’t have been able to hit many things on our roadmap, if we were having to fight fires in our day-to-day operations, being on the back foot, instead of being proactive with NinjaOne,” Ste says.
Read more NinjaOne customer stories.
Pricing information
NinjaOne’s IT management software has no forced commitments and no hidden fees. You can request a free quote, schedule a 14-day free trial, or watch a demo.
Reviews
- 1,102 reviews (at the time of writing)
- 4.8 / 5 stars
- 203 reviews (at the time of writing)
- 4.8 / 5 stars
2. ConnectWise
ConnectWise allows you to automate, scale, and securely manage all your endpoint devices in one console. According to its website, its endpoint management solution is built upon the Asio platform and specifically for technology service providers.
Use cases
ConnectWise is more commonly found in SMBs that sell, service, or support technology. Smaller IT enterprises in the engineering industry also use the cloud-based platform.
Pros
- Unified monitoring and management. ConnectWise allows your IT technicians to remotely access and manage all endpoints from anywhere with an internet connection.
- Business management. ConnectWise’s solution includes centralized IT documentation, KPI dashboards, and integrations with professional services automation.
- Support. ConnectWise offers 24/7 support for all its customers.
Cons
- Due to its steep learning curve, ConnectWise may be more suitable for more mature IT teams.
- Some users have said they need clarification on what certain features are for or where they are located.
- ConnectWise is not as easy to set up for macOS devices.
See how ConnectWise compares to NinjaOne.
Read a more in-depth comparison of ConnectWise competitors or learn more about ConnectWise vs. Tanium.
3. Atera
Atera offers an all-in-one solution that can monitor an unlimited number of devices at a fixed price. Its endpoint management solution supports Windows, macOS, and Linux devices.
Use cases
Atera is used by IT enterprises of all sizes and industries.
Pros
- Free 30-day trial. Atera allows new users to try their full software for a month.
- Integrations. Atera can easily integrate with dozens of software.
- Remote monitoring and management. Atera’s solution can be used from anywhere, including on mobile devices.
Cons
- Some users on G2 have claimed that Atera may be constrained in its customer support, with inconsistent or slow response times.
- Atera’s pricing structure can get expensive if you decide to grow your team.
- Atera’s ticketing tool is fairly complex.
See how Atera compares to NinjaOne.
Read a more in-depth comparison of Atera alternatives or learn more about Atera vs. Tanium.
Evaluating Tanium competitors
Given the importance of unified endpoint management, you may be wondering which solution to choose or even how to get started in your search. Thankfully, there are ways to make the decision-making process much easier for you and your IT department.
The most important consideration is knowing what you need your endpoint management solution to do and what you want your software to achieve. Remember: all IT environments and teams are unique and have various needs, and your endpoint management software should be customized to your specific IT environment. After creating a checklist of your requirements, try to determine the total cost of endpoint management, so that you can make the most balanced and informed decision.
