10 Best Endpoint Management Software

This is a comprehensive guide to the 10 best endpoint management software today. We’ve reviewed the leading sites and user reviews and determined the best tool for your business, whether in finance, healthcare, information technology, or engineering.

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Table of Contents

Best endpoint management software

1. NinjaOne
2. IBM Security MaaS360
3. Microsoft Intune
4. Workspace ONE
5. Hexnode UEM
6. HCL BigFix
7. Citrix Endpoint Management
8. Quest KACE
9. Syxsense
10. Symantec Endpoint Management

• Final Scores

 

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Why endpoint management?

An endpoint management system is necessary for any business that uses computers, printers, tablets, or other IT devices, otherwise known as “endpoints”.

Endpoint management software monitors, manages, and secures these endpoints into one integrated platform, allowing IT technicians to perform necessary actions remotely.

Essentially, endpoint management tools are integral to any proactive IT management strategy. The right one can automate certain tasks, provide readouts of device health, and allow you to pre-emptively act on devices, whether to update, patch, or remotely control them. 

It’s a powerhouse tool that maximizes your IT talent and lowers your total cost of ownership. 

5 important features for endpoint management

It’s worth noting that all software vendors offer the same core functionalities but may differ in speed, reliability, automation capabilities, and potential for scaling. While it’s important to know the essential features of endpoint management software, it’s also crucial that you choose a solution that directly addresses your specific needs.

1. Unified endpoint management

Ideally, your endpoint management system should allow you to perform all essential tasks for multiple devices—including mobile devices—across several systems, such as Windows, macOS, and Linux, from a central dashboard. Using this single-pane-of-glass approach, the best endpoint management software empowers your team to easily configure, control, and manage any device within your IT network from one console, reducing the risk of redundancy. Endpoint management also makes performing essential tasks, such as policy deployment, remote access, and patching software, much easier.

2. Real-time visibility and monitoring

Your endpoint management system is only as good as the information it can provide. Think about it this way: You can’t fix what you can’t see, so your endpoint management solution needs to provide real-time visibility and monitoring of your IT environment. This is an especially important consideration when choosing the best endpoint management software.

3. Patch management

Patch management is essential for maintaining your IT network’s security, compliance, and system health. In addition to resolving security vulnerabilities and updating software in all your managed endpoints, patch management also addresses any software bugs and performance issues that may lead to downtime or operational disruptions. When selecting your endpoint management software, choosing one that offers automated patching is a good idea to ensure a safer digital environment.

4. Data protection and access control

A good endpoint management system ensures data protection and access control for all managed devices, from company-owned devices to bring-your-own-devices (BYOD). It should support a zero-trust security model, requiring all users to be authenticated and continuously validated before being granted access to sensitive information found in the IT network. As its name suggests, zero trust assumes an agnostic view of any user in an organization for enhanced cybersecurity.

5. Alerting and reporting

The best endpoint management software helps you track performance, health, and status data about an endpoint device or server. With real-time monitoring, your endpoint management tool has the information it needs to send immediate alerts when specified metrics meet conditions in a defined way to the right IT technician. Moreover, this information can be aggregated or analyzed in detailed reports, so you are always aware of how your endpoint management solution is performing.

Other factors to consider for the best endpoint management software

When making an endpoint management software comparison, it’s important to use a more holistic approach based on a thorough understanding of your organization’s needs. One of the costliest mistakes you can make is assuming a “one-size-fits-all” strategy with your endpoint management. What would work for your competitor may not be equally beneficial for your company. Take the time to research the available options in the market today, conduct a vendor risk assessment, and try as many solutions as needed. It would help if you also considered the cost of endpoint management software, and how this aligns with your current IT budget.

Other things to note when making an endpoint management software comparison are:

• Variety of devices in your network
• Your proposed business trajectory and the possible need for scaling
• The quality of customer support
• The number of in-office or remote employees
• The software’s ease of administration and use

Each of these elements needs to be combined to create a customizable and powerful platform that is truly effective for your IT environment.

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10 best endpoint management software solutions for IT teams

All G2 & Capterra data as of March 2024.

1. NinjaOne

NinjaOne endpoint management simplifies work by monitoring, managing and securing all endpoints, giving your IT personnel the tools they need to experience IT efficiency from day one. Its platform is proven to increase productivity, reduce security risks, and lower IT costs.

Trusted by 17,000+ customers worldwide, NinjaOne endpoint management gives you market-leading visibility and control in an easy-to-use platform. It was created by a professional team with over a century of combined experience in IT management to provide you with a game-changing platform.

One of the main reasons users love NinjaOne is that its integrated platform has everything you need to manage your distributed workforce efficiently.

The numbers speak for themselves:

• 98 average customer satisfaction score (CSAT)
• 95% experienced increased IT efficiency with automation
• 94% reduced ticket volumes and ticket resolution times
• 90% faster patching
• 5 to 9 tools replaced with NinjaOne
• 88 net promoter score (NPS) according to G2 (80 is world-class)

What users say

Oliver Guy, IT administrator at DECKED, needed an endpoint management solution that could manage a hybrid, distributed workforce and keep pace with rapid business growth. He found that in NinjaOne, and can now easily remediate endpoints from almost anywhere in the world.

“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week,” said Guy. “With NinjaOne, I’m really able to troubleshoot on the fly no matter where I am, whether it’s in the field or remote and on the go, I’m able to leverage NinjaOne’s cloud-based solutions to effectively remediate any problems that may arise.”

Read more NinjaOne customer stories.

 

NinjaOne reviews on G2

NinjaOne reviews on Capterra

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2. IBM Security MaaS360

Use cases	Shortcomings
Centralized device management Threat detection and remediation Integrations	Has a steep learning curve May sometimes slow down Only available in the cloud

IBM Security MaaS360 is a SaaS unified endpoint management solution that helps your team stay connected, protected, and efficient in a single console. Its solution manages iOS, Android, iPadOS, macOS, and Windows endpoints.

The platform is intended for remote and hybrid workforces. MaaS360 enables IT professionals to quickly enroll and configure devices, manage their cybersecurity, and integrate with multiple third-party business apps. More specifically, IBM Security MaaS integrates easily with the Microsoft ecosystem, enabling more efficient and seamless endpoint management.

See how IBM Security MaaS360 compares with NinjaOne or read a more in-depth analysis of IBM MaaS360 alternatives .

IBM Security MaaS360 reviews on G2

 

IBM Security MaaS360 reviews on Capterra

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3. Microsoft Intune

Use cases	Shortcomings
Zero-trust architecture Device configuration for BYOD and org-owned devices Endpoint security	Better suited for more experienced IT professionals Complex user interface Documentation and patch management could be further improved.

Microsoft Intune offers end-to-end endpoint management. Because it is a product of Microsoft, InTune offers seamless integration into all Microsoft products.

Intune is a cloud-based solution that manages user access to organizational resources and simplifies app and device management from a centralized dashboard. Following a zero-trust security model, Intune helps businesses comply with various regulations.

See how Microsoft Intune compares with NinjaOne or read a more in-depth review on InTune alternatives.

Microsoft Intune reviews on G2

Microsoft Intune reviews on Capterra

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4. Workspace ONE

Use cases	Shortcomings
SSO, MFA protocols Conditional access Automated app management	May slow down when managing multiple endpoints User-friendliness Consumes large amount of resources

Workspace ONE, from VMWare, markets itself as a “Modern Anywhere Workspace Platform” and helps IT teams deliver better end-user experience with its endpoint management solution.

Its digital platform enables IT professionals to monitor, manage, and secure their devices through a single dashboard. It is designed to deliver a modern solution for hybrid workforces without sacrificing the security and control needed by IT teams.

Read a customer story on why he chose NinjaOne vs. Workspace ONE.

Workspace ONE reviews on G2

Workspace ONE reviews on Capterra

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5. Hexnode UEM

Use cases	Shortcomings
Endpoint security Patch management Location tracking	Customer support Less robust Windows management Learning curve

Hexnode UEM provides unified device management for Android, iOS, Windows, macOS, tvOS, and FireOS devices. Its comprehensive platform enables businesses to handle mobility issues by providing a simple and efficient way to monitor, manage, and secure their entire fleet from anywhere in the world.

Hexnode ensures the total separation of corporate and personal data on devices, making it a recommended choice for remote employees and companies following BYOD policies.

See how NinjaOne compares to Hexnode or read a more in-depth analysis of Hexnode alternatives.

Hexnode UEM reviews on G2

6. HCL BigFix

Use cases	Shortcomings
Centralized device management Threat detection and remediation Integrations	Learning curve Limited integrations Customization and flexibility could be improved

HCL BigFix endpoint management leverages automation to help IT enterprises manage and assure compliance with all their services, desktops, and mobile devices.

It is an AI Digital+ platform designed to improve employee experience and intelligently automate infrastructure management. BigFix helps IT teams secure and manage their endpoints across nearly 100 operating systems while ensuring continuous compliance with regulations.

See how BigFix compares with NinjaOne or read a more in-depth analysis of BigFix alternatives.

HCL BigFix reviews on G2

HCL BigFix reviews on Capterra

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7. Citrix Endpoint Management

Use cases	Shortcomings
Centralized device management Threat detection and remediation Integrations	Occasionally slows down Limited integrations Better suited for more experienced IT professionals

Citrix Endpoint Management is a unified endpoint security solution offering a simplified platform for IT departments to monitor different endpoints in their IT network.

Its platform allows IT teams of all sizes to easily manage and control their infrastructure, with over 300 policies for additional security. Citrix endpoint management is available on the cloud or on-premises, allowing business leaders to access the right resources at the right time.

Read a more in-depth analysis of Citrix alternatives.

Citrix Endpoint Management reviews on G2

Citrix Endpoint Management reviews on Capterra

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8. Quest KACE

Use cases	Shortcomings
Centralized device management Threat detection and remediation Integrations	More suitable for bigger companies with a larger budget Customer service May slow down when searching for data

Quest KACE is an endpoint management solution that helps you track every device in your IT network, automate administrative tasks, and secure you from a wide range of cyber threats.

KACE centralizes systems management while gaining visibility and control through a single view of your assets. Additionally, its platform helps IT teams protect your endpoints while minimizing the risks of noncompliance with data protection and licensing requirements.

See how Quest KACE compares with NinjaOne or read a more in-depth analysis of KACE alternatives.

Quest KACE reviews on G2

Quest KACE reviews on Capterra

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9. Syxsense

Use cases	Shortcomings
Centralized device management Threat detection and remediation Integrations	User-friendliness Ticket categorization could be further improved Platform is not as intuitive as expected.

Syxsense is an automated endpoint and vulnerability management solution that helps IT departments manage and secure their IT networks. The platform’s goal is to reduce management burden and improve security.

Syxsense is designed to help IT teams focus on more strategic projects instead of worrying about IT management and cyber risk. Its platform gives you visibility and control over your infrastructure with real-time alerts, risk-based vulnerability prioritization, and an intuitive orchestration engine to ensure effortless operations.

See how NinjaOne compares to Syxsense or read a more  in-depth analysis of  Syxsense alternatives.

Syxsense reviews on G2

Syxsense reviews on Capterra

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10. Symantec Endpoint Management

Use cases	Shortcomings
Endpoint security Supports on-premises, hybrid, and cloud-based deployments Active Directory protection	Moderate learning curve Customer support could improve  Can consume a large amount of resources

Symantec Endpoint Management is a complete endpoint security and management software solution by Broadcom, Inc. The tool helps you efficiently manage and secure hardware in a single, unified console.

Its integrated endpoint security platform delivers cloud-based protection with AI-guided security management, all on a single agent/console architecture. Symantec also offers Active Directory protection, using AI-driven obfuscation for AD query results, preventing attackers from stealing AD information and credentials, and blocking lateral movements at the point of breach.

Symantec Endpoint Management reviews on G2

Symantec Endpoint Management reviews on Capterra

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Comparison of endpoint management software (G2)

Comparison of endpoint management software (Capterra)

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Final scores and summaries of endpoint management software solutions

We’ve compiled all the data and calculated scores for each of the endpoint management software vendors. Below are the final scores for each vendor and a short explanation is provided for the endpoint management options.