From Endpoint Management to Online Backup—Customers Agree: NinjaOne Delivers Best Results
At NinjaOne, we’re all about results—your results. That’s why we’re thrilled to start 2025 as G2’s No.1-rated choice across 12 major IT categories, including:
- Endpoint Management
- Patch Management
- Remote Monitoring & Management (RMM)
- Online Backup
- PC Backup
- Enterprise IT Management
- Unified Endpoint Management (UEM)
- IT Service Management (ITSM)
- Remote Support
- Network Monitoring
- ITAM
- Momentum for MDM
We’ve also been recognized as No.1 in Best Results, Best Usability, and Best Relationships across multiple Enterprise IT and Mid-Market IT segments. That’s not just a win for NinjaOne—it’s a win for every IT team and MSP looking to simplify, automate, and deliver exceptional results.
Read the reports now for a complete view into NinjaOne’s G2 Winter 2025 ratings.
Why IT Teams and MSPs choose NinjaOne
1. Results that speak for themselves
G2 customers have made it clear: NinjaOne delivers real outcomes that make IT faster, simpler, and more effective.
- Endpoint Management Satisfaction: NinjaOne: 100 | Average: 69
- Patch Management Score: NinjaOne: 99 | Average: 70
- Enterprise IT Management Best Results: #1
“By implementing NinjaOne, we were able to cancel three other software and save quite a bit of money.” – Mike Borst, IT Manager
2. Best Usability—Because simplicity matters
IT shouldn’t be complicated. NinjaOne is built to help teams hit the ground running with an intuitive platform that’s easy to set up and use proficiently.
- G2 Ease of Setup: NinjaOne: 94% | Industry Average: 88%
- G2 Ease of Use: NinjaOne: 94% | Industry Average: 90%
From automated patching to reliable backups, NinjaOne’s tools “just work” so you can focus on supporting your users.
“NinjaOne is easy to implement, easy to use, and easy to master.” – Kourtney Cwinn, Director of IT
3. Best Relationships—We’ve got your back
NinjaOne isn’t just software—it’s a partner. That’s why we offer free unlimited onboarding, training, and 24/7 support to every customer, regardless of size or segment.
- G2 Ease of Doing Business With: NinjaOne: 97% | Average: 90%
- G2 Quality of Support: NinjaOne: 95% | Average: 89%
We’re not just delivering tools. We’re providing peace of mind.
“NinjaOne is fast, dependable, has amazing customer service.” – Josh Clabo, Sr. System Administrator
Spotlight: NinjaOne Online Backup
This year, NinjaOne Online Backup earned the No.1 overall position for Online Backup in G2’s rankings for the first time—a huge milestone for IT teams and MSPs looking to secure critical business data.
With NinjaOne, you get:
🔹 Fast, reliable backups for endpoints, servers, and cloud data
🔹 Seamless automation for maximum efficiency
🔹 Industry-leading satisfaction
With NinjaOne Backup you can store your data locally or offsite in the cloud and can back up both Windows and Mac workloads. Additionally, customers know that with pooled cloud storage included, you can easily assign storage types by organization, specific policies, or individual devices to meet your needs.
Explore NinjaOne Backup → Start Here
IT Management that scales with you
NinjaOne’s unified platform delivers the tools you need to stay secure, efficient, and proactive:
- Automated Patch Management → 90% of customers spend less time patching
- Top-Rated RMM → Increase visibility and control across devices
- Seamless Endpoint Management → Unify your IT operations
With recognition as the No.1 Endpoint Management solution for Best Results, Best Usability, and Best Relationships, you know NinjaOne can scale with your team at every step.
What’s next? More results, more simplicity, more innovation
We’re just getting started. Every update, every feature, and every decision is driven by one thing: your success. So, here’s to 2025—where IT teams get more done faster with NinjaOne.
Read the report now for more information about NinjaOne’s G2 Winter 2025 Rankings and what your peers think about using our platform.
