Empower Your Users with a Self-Service Portal​

Enable remote access and the ability to restore backed up files to end-users and their designated devices, even when they are off-premises.
End user self service hero image
G2 Leader - Spring 2025
G2 - 5 stars reviews
G2 Best Results - Spring 2025
G2 Most Implementable - Spring 2025
G2 Easiest Setup - Spring 2025
Software Advice reviews
G2 Best Usability - Spring 2025

Key Features

VPN-less remote access using your own single sign-on credentials

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Remote workers often need access to on-premises or shared devices to get to critical business applications or files. NinjaOne allows IT admins to give end-users secure remote access through the self-service portal additional software. To simplify access while ensuring tight security, NinjaOne enables the use of your own native SSO software for authorized login.

screenshots of NinjaOne dashboard showing VPN-less remote access

Let end-users restore their own files

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File restore tickets can inundate any helpdesk. Ninja gives you the ability to allow end-users to download backed up files from their assigned devices without IT intervention.

screenshots of NinjaOne dashboard showing how end-users can restore their own files

Enable technical end-users to remotely manage endpoints via the terminal

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Whether you’re working with technical users, third party implementation teams, or external consultants, the end-user self-service portal can give end-users access to the remote command, Powershell interface, or terminal for greater control.

screenshots of NinjaOne dashboard showing how end-users can remotely manage endpoints

Gain visibility and control over end-user access

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Administrators can establish distinct roles for end-users, tailoring access levels to suit various user profiles. The ability to expand or restrict access to applications and systems is effortlessly achieved through role assignments, ensuring streamlined security management.

Screenshot of NinjaOne dashboard showing how end users can gain visibility.
See the product
We don’t need to open up the network or provide a VPN for employees who need to access on-network resources from home. We set them up as end-users in NinjaOne and they can access their resources from anywhere, without compromising network security.

Andrew Jones

System Administrator, City of Vidalia, CA

Now our end users can securely access our servers. Previously these had been setup for users using RDP over a VPN – using NinjaOne for this function is a lot more secure.

Adam Merrill

Director of IT, Operix

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