Ninja’s New Notification Channels Help You Reach Technicians Easier

Nick DeStefano
by Nick DeStefano, Product Marketing Manager, Backup and Ticketing

NinjaOne

September 14, 2022

NinjaOne

Last updated April 15, 2024

Staying ahead of any issues can be the difference between a swift resolution or a catastrophe. At NinjaOne, we want to arm our partners with the tools to be alerted at a moment’s notice of any potential problems with their or their customers’ endpoints. This is why we built our new notification channels feature – to help technicians proactively manage their endpoints with critical alerts no matter where they are and regardless of what tools they use.

Some of the top notification channel integrations available can be found below:

Slack integration

NinjaOne notifications can be pushed directly to Slack. You have full control over which alerts get pushed to Slack and which channels they are pushed to. Unique to our slack notification, technicians can one-clickdirectly to the device in Ninja or reset the alert directly from Slack, there is a two-way communication between Ninja and Slack.

Teams integration

NinjaOne is also integrated with Microsoft Teams via webhook. Users can push notifications to their technicians in Teams channels.

PagerDuty integration

NinjaOne’s PagerDuty integration allows you to push notifications to PagerDuty workflows. Notifications that are pushed to PagerDuty can kick off emergency notifications and incident response workflows. This functionality ensures technicians get urgent notifications after hours.

Webhooks, SMS, and email

NinjaOne also offers users the ability to push notifications via SMS, email, and webhooks giving you flexibility to notify technicians in almost any channel and ensure urgent notifications reach technicians where they are.

Use NinjaOne Notification Channel Integrations to stay informed

NinjaOne has always helped IT teams be more proactive through alerting in the web application and on Ninja’s mobile app. Notification channels give you additional avenues for informing technicians of critical alerts so they can minimize downtime, provide emergency support after hours, and provide better support to end-users.

Want to see Ninja in action?

Watch a short free demo, or try these features out for yourself by signing up for a no-obligation free trial.

Next Steps

Building an efficient and effective IT team requires a centralized solution that acts as your core service deliver tool. NinjaOne enables IT teams to monitor, manage, secure, and support all their devices, wherever they are, without the need for complex on-premises infrastructure.

Learn more about NinjaOne Endpoint Management, check out a live tour, or start your free trial of the NinjaOne platform.

Category: NinjaOne

You might also like

NinjaOne named to the Deloitte Technology Fast 500 for 2024!

NinjaOne Recognized as a Champion in Canalys RMM and PSA Leadership Matrix

Top 11 Reasons MSPs Choose NinjaOne RMM

NinjaOne01 SysTray Automations

NinjaOne MSP Manifesto, We Grow and Protect Your Business

Customers Rate NinjaOne No.1 in 11 IT Categories in G2’s Fall 2024 Report

Ready to become an IT Ninja?

Learn how NinjaOne can help you simplify IT operations.

Watch Demo×

×

See NinjaOne in action!

Full Name(Required)

Business Email(Required)

This field is hidden when viewing the form

First Name

This field is hidden when viewing the form

Last Name

Phone Number(Required)

Country(Required)

Company Name(Required)

This field is hidden when viewing the form

I work in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Form Handler

This field is hidden when viewing the form

Redirect Page

This field is hidden when viewing the form

Form ID

This field is hidden when viewing the form

Language

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Country

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP State

This field is hidden when viewing the form

Referring URL

This field is hidden when viewing the form

Email

This field is hidden when viewing the form

Company Phone

This field is hidden when viewing the form

Mobile Phone

This field is hidden when viewing the form

Industry

This field is hidden when viewing the form

Employees

This field is hidden when viewing the form

Street

This field is hidden when viewing the form

City

This field is hidden when viewing the form

Zip Code

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

Comments

This field is for validation purposes and should be left unchanged.

By submitting this form, I accept NinjaOne's privacy policy.