North Sydney Council Improves Cybersecurity with NinjaOne Automated Patch Management

North Sydney Council

Cybersecurity resilience is more than just a goal in government IT; it’s a necessity. For North Sydney Council (NSC), ensuring compliance with the Australian Cyber Security Council’s (ACSC) Essential 8 (E8) requirements was a constant struggle. With a small team of IT professionals managing 500 endpoints, their previous patch management tool was too complex and slowed down patching efforts.

Patch deployments were time-consuming, lacked visibility, and left the team scrambling to verify security updates manually.

The struggle of slow, unreliable patching

Government agencies like NSC operate in an environment where even a single missed patch can expose sensitive data to cyber threats. The NSC team needed a way to automate the process while improving efficiency and compliance. Their patching tool was complex, forcing them to rely on additional reporting tools to confirm what had (or hadn’t) been patched. Tasks that should’ve taken minimal time stretched into weeks, putting security and compliance at risk.

Compliance in hours, not weeks

In just two days, NSC seamlessly transitioned to using NinjaOne’s automated Patch Management, eliminating downtime and instantly gaining complete control over their patching process. Unlike their old system, NinjaOne provided real-time visibility, ensuring every endpoint was patching correctly without requiring manual intervention.

With NinjaOne, NSC achieved 50% more reliable patching, slashed patch deployment times, and quickly met ACSC’s E8 guidelines. Security threats that loomed large were now proactively mitigated—in hours, not weeks.

Simplicity, speed, and security

Beyond compliance, the impact of NinjaOne was immediate. By eliminating four outdated tools, NSC cut operational complexity and costs while boosting efficiency. Freed from the tedious burden of manual patching, the IT team could focus on more strategic initiatives instead of chasing vulnerabilities.

NSC’s IT team put it best: “NinjaOne just works!

For government agencies struggling with patch management, the message is clear:

If you want faster, more reliable patching and rock-solid cybersecurity resilience, NinjaOne Patch Management is the answer.

Start your free 14-day trial and experience automated patch management today.

Next Steps

Building an efficient and effective IT team requires a centralized solution that acts as your core service deliver tool. NinjaOne enables IT teams to monitor, manage, secure, and support all their devices, wherever they are, without the need for complex on-premises infrastructure.

Learn more about NinjaOne Endpoint Management, check out a live tour, or start your free trial of the NinjaOne platform.

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