Another huge release is heading your way with our new Image Backup engine, Documentation upgrades, new automation scripts, MDM enhancements, and much more!
Introducing Image Backup
We’re excited to introduce our advanced Image Backup engine, now featuring intelligent deduplication to minimize storage usage, faster backup performance with chainless technology, and stronger data protection through immutable backups. This update applies immutability security enhancements across all backup types—File & Folder and Image—ensuring that once data is stored in the cloud, it remains secure and cannot be tampered with or improperly deleted.
Further Backup Enhancements
And that’s not all! Backup is moving and shaking with onboarding enhancements, dashboard clean ups, 2FA updates, and more! We’ve also added Cloud Image Mounting – so you can restore individual files directly to a specific machine from an image-level backup.
Documentation Upgrade
Solid documentation is a game-changer for IT teams, and NinjaOne Documentation makes it simple to standardize procedures, improve efficiency, and give techs instant access to critical information—all within the platform. This summer, we’re rolling out several updates to boost IT team productivity, including PDF exports for Runbooks, customizable Checklists for standardizing workflows, and secure storage for TOTP codes. Other key enhancements include better checklist permissions, email notifications for assigned items, a redesigned checklist table UI, checklist copying, and improved API endpoints for greater integration and automation. Check out the 5.9 release blog for more recent enhancements to our Documentation solution!!!
New OOTB Automation Templates
Our automation team is hard at work crafting a growing library of powerful, easy-to-implement scripts designed to tackle your most repetitive and time-consuming tasks. Since our last release, we’ve added 19 new scripts and 13 updated scripts. Highlights include:
- Deploy Wifi Profile to Windows devices.
- Install Out-of-Band Patch (MSU)
- PKFail Vulnerability Check for Windows & Linux
- WAN IP Blocklist Check[ML1]
Stay tuned for more updates to our ever-expanding Automation Library – head over to the Dojo for more info!
Other NinjaOne Platform enhancements include:
- Configure specific scripts to be directly accessible from the system tray; run these scripts quickly and conveniently without needing to navigate through the main application
- BIOS version and release date displayed directly on the device dashboard for easy reference.
Remote Access:
- NinjaOne Remote is a fast and secure tool that provides IT technicians with immediate access to remote endpoints, ensuring quick and efficient support for end users. When a machine needs a closer look, NinjaOne Remote offers one-click access and troubleshooting tools right at the technician’s fingertips, streamlining the process of maintaining a healthy IT environment.
- End users can independently activate and set up QuickConnect without assistance from support or AMs
Mobile Device Management
- NinjaOne MDM multi-tenancy provides the ability to configure multiple APNs certificates, ADE profiles, content tokens, and Android Enterprise connections, in a single NinjaOne environment.
- NinjaOne MDM offers expanded support for Apple iOS 18 , which is scheduled for release in September 2024. Examples of additional restrictions supported include: Allow iPhone mirroring, Allow iOS widgets on a Mac signed in with the same Apple ID, Allow Image Playground, and more!
NinjaOne Reporting:
- Generate more effective and better designed PDF reports.
NinjaOne NMS:
- Remote command-line access with SSH/Telnet simplifies managing network infrastructure, running scripts, and applying real-time configurations without needing separate tools
NinjaOne Ticketing:
- Detect and assign replies to the correct ticket in the system, preventing duplicate emails when someone replies to an email chain.
- Customize or disable email notifications related to public comments, providing greater control over their inbox and stepping closer to fully personalized email alerts.
Identity Management
- Ability to support multi-tenant SSO integrations
Last, but certainly not least, we are writing the next chapter of the NinjaOne journey to provide you with the latest and greatest in efficient IT operations. We’re excited to announce that our ServiceNow and Zendesk integrations are now in Open Beta! These integrations are designed to seamlessly bridge your IT service management and IT operations.
Also available in Open Beta are Warranty Tracking, which makes it easier to proactively plan endpoint warranty renewals and budget for new asset allocation within NinjaOne, and Vulnerablity Tool Integrations, which enables you to easily gain comprehensive visibility into vulnerabilities impacting devices in your environment. Simply import scan reports from vendors such as Qualys, Rapid 7 and Tenable into NinjaOne, gain insights into vulnerabilities and take prompt remedial actions.
As always, we invite you to participate in shaping the future of our products by providing valuable feedback.
It’s an exciting release that brings a variety of benefits to elevate the experience of NinjaOne customers everywhere. Whether it’s through improved backup performance, streamlined documentation, powerful automation updates, or enhanced reporting and ticketing. If you would like to learn more about anything mentioned above or get a customized demonstration of NinjaOne, leave your details and one of our specialists will contact you soon!
