Criteria | BigFix | |
---|---|---|
Overall Rating | Â 4.8 out of 5 (1,108) | Â 4.4 out of 5 (84) |
Meets Requirements | 9.1 Â Responses: 971 | 9.2 Â Responses: 59 |
Ease of Use | 9.3 Â Responses: 979 | 8.3 Â Responses: 59 |
Ease of Setup | 9.3 Â Responses: 862 | 7.7 Â Responses: 29 |
Ease of Admin | 9.3 Â Responses: 883 | 8.3 Â Responses: 29 |
Quality of Support | 9.4 Â Responses: 940 | 9.2 Â Responses: 53 |
Ease of Doing Business with | 9.6 Â Responses: 866 | 8.9 Â Responses: 29 |
Product Direction (% positive) | 9.8 Â Responses: 964 | 9.6 Â Responses: 54 |
Based on G2 Spring 2024
BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.
If you’re looking for a BigFix alternative, NinjaOne is a great choice, as it offers mobile device management (MDM) capabilities that BigFix lacks. In addition, NinjaOne’s user-friendly interface significantly reduces the learning curve for new users and streamlines IT operations compared to BigFix. NinjaOne can scale to meet rapidly growing organizations’ needs, making it an ideal BigFix alternative.
NinjaOne scans for vulnerabilities, identifies missing patches, and performs updates for all your servers, workstations, and laptops without the need for a corporate network.
NinjaOne gives you into the health and performance of your endpoints so you can see which devices are vulnerable and which are protected at-a-glance.
At NinjaOne, we put our partners first – that’s why our partners rated NinjaOne the top patch management solution for mid-market companies on G2 with a score of 4.8 out of 5.0.
Where RMMs Should Be
Ninja’s patch management feature blows all other RMM's out of the water, ease of use is what all other RMM products hope for.Matthew Anciaux, Managing Partner, Monarchy IT LLC
Bring automation to IT Ops
Patch management in Windows and third-party patching has saved us many man hours of our regular patching. NinjaOne has helped us bring automation to our team.Chris Hessler, IT Support, Crossroad Church
NinjaOne’s more intuitive and streamlined user interface enables IT professionals to manage their It environments more efficiently. It also offers more comprehensive tools for MDM, whereas BigFix is primarily used for patch management.
Reviews of BigFix have found that the software’s MDM capabilities lack maturity and function more as a patch management solution than MDM.
BigFix reviews on G2 have mentioned challenges with integrating third-party applications. According to reviewers, BigFix does not integrate with many applications, and technical expertise is required to integrate those applications.
BigFix has a steep learning curve, and reviewers have stated that the platform requires extensive training to administrate all its features. In contrast, NinjaOne stands out for its simple user interface, allowing users to leverage its full capabilities. Its ease of use streamlines operations to improve IT efficiency.