NinjaOne vs. BigFix: Why your peers choose NinjaOne over BigFix

Patch management can be time consuming and complex…

Complex competiton
Many patch management solutions require on-prem infrastructure, workarounds for remote workers, and complex implementations which increase costs and leave vulnerabilities that could be exploited.

… but NinjaOne makes patching fast, easy, and reliable.

Patching Hero
With no complex infrastructure to manage and a modern, intuitive workflow, NinjaOne simplifies patch management, improves patch compliance, and reduces time spent on patching.

NinjaOne vs. BigFix Reviews

Criteria
BigFix
Overall Rating  4.8 out of 5 (1,443)  4.4 out of 5 (84)
Meets Requirements
9.1
Responses: 1,295
9.2
Responses: 59
Ease of Use
9.2
Responses: 1,310
8.3
Responses: 59
Ease of Setup
9.3
Responses: 1,182
7.7
Responses: 29
Ease of Admin
9.3
Responses: 1,187
8.3
Responses: 29
Quality of Support
9.4
Responses: 1,253
9.2
Responses: 52
Ease of Doing Business With
9.6
Responses: 1,162
8.9
Responses: 29
Product Direction (% positive)
9.8
Responses: 1,296
9.6
Responses: 54

Based on G2 Fall 2024

BigFix

PRODUCT SUMMARY

BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.

USE CASES

  • Endpoint management:
    Technicians have visibility and control over all endpoints, allowing them to configure, deploy, and secure them.
  • Patch management:
    Bigfix enhances endpoint security posture through automated patching to comply with popular security frameworks and regulatory requirements.
  • Endpoint Security:
    BigFix detects and analyzes critical vulnerabilities, highlighting which issues need to be prioritized. Technicians can remediate any vulnerabilities fast, thanks to automation.

SHORTCOMINGS

  • Mobile device management:
    Several users have complained that the mobile device management system is lacking.
  • Integration challenges:
    A lack of integrations is a concern for users and the current integrations could use some improvement.
  • Complex interface: BigFix reviews say that the interface is outdated and can take extensive time and training to learn.

NinjaOne

Why your peers choose us over BigFix

If you’re looking for a BigFix alternative, NinjaOne is a great choice, as it offers mobile device management (MDM) capabilities that BigFix lacks. In addition, NinjaOne’s user-friendly interface significantly reduces the learning curve for new users and streamlines IT operations compared to BigFix. NinjaOne can scale to meet rapidly growing organizations’ needs, making it an ideal BigFix alternative.

The exciting thing about NinjaOne is that it is a one-stop shop. We can do desktop management, remote management, software deployment and patch management. Plus, everything is in one dashboard. That is amazing for us! NinjaOne has all the bells and whistles of other centralized configuration managers, but without the expensive price tag.

John Kavati, Global Director of IT Operations at Patra Corporation

Best Mid-Market Patch Management Software on the G2 Grid

At NinjaOne, we put our partners first – that’s why our partners rated NinjaOne the top patch management solution for mid-market companies on G2 with a score of 4.8 out of 5.0.

Patching mid market G2 grid

quoteWhere RMMs Should Be

Ninja’s patch management feature blows all other RMM's out of the water, ease of use is what all other RMM products hope for.

quoteBring automation to IT Ops

Patch management in Windows and third-party patching has saved us many man hours of our regular patching. NinjaOne has helped us bring automation to our team.

NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Fall 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

NinjaOne vs. BigFix FAQs

NinjaOne’s more intuitive and streamlined user interface enables IT professionals to manage their It environments more efficiently. It also offers more comprehensive tools for MDM, whereas BigFix is primarily used for patch management.

Reviews of BigFix have found that the software’s MDM capabilities lack maturity and function more as a patch management solution than MDM.

BigFix reviews on G2 have mentioned challenges with integrating third-party applications. According to reviewers, BigFix does not integrate with many applications, and technical expertise is required to integrate those applications.

BigFix has a steep learning curve, and reviewers have stated that the platform requires extensive training to administrate all its features. In contrast, NinjaOne stands out for its simple user interface, allowing users to leverage its full capabilities. Its ease of use streamlines operations to improve IT efficiency.

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