NinjaOne vs. Acronis

Why your peers choose NinjaOne over Acronis

NinjaOne

VS

Powerful and intuitive remote monitoring and management

Best-in-class Support

NinjaOne has been recognized as #1 in support year-after-year by users on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

NinjaOne vs. Acronis Reviews

Acronis
Overall 4.8

(1,443)
4.7

(980)
Meets Requirements 9.1
1,295 Responses
9.1
762 Responses
Ease of Use 9.2
1,310 Responses
9.1
770 Responses
Ease of Setup 9.3
1,182 Responses
9.1
722 Responses
Ease of Admin 9.3
1,187 Responses
9.1
676 Responses
Quality of Support 9.4
1,253 Responses
8.8
747 Responses
Ease of Doing Business With 9.6
1,162 Responses
9.2
676 Responses
Product Direction (% positive) 9.8
1,296 Responses
9.3
721 Responses

Based on G2 Fall 2024

Acronis

Product Summary

Acronis Cyber Protect Cloud is a cyber protection solution that ensures the security of all business data. It offers backup, disaster recovery, security, automation, and management solutions and can integrate with many other tools. Acronis empowers providers to deliver reliable services with endpoint management, IT security, data backup and recovery.

Use Cases

  • Endpoint management: Users can monitor, manage, and backup all their endpoints regardless of their locations.
  • Data backup & recovery: Acronis enables IT teams to secure and protect critical data using data backup and recovery.
  • IT security: IT professionals can proactively protect and secure their IT environments with Acronis EDR.

Shortcomings

  • Web interface issues: The software’s web interface can be slow or stop suddenly, causing inconvenience.
  • Unclear error messages: The software’s error messages are difficult to decipher, especially when a backup is unsuccessful.
  • Auto-update failure: Auto-update on agents does not always succeed.
  • Support knowledge: Some users have found it difficult to obtain support and troubleshooting help.

Why your peers choose NinjaOne over Acronis

NinjaOne is a comprehensive IT solution that consolidates various essential IT functionalities that matter to IT professionals and managed service providers. While Acronis provides a strong data protection solution with backup and recovery features, NinjaOne goes beyond that with its all-in-one workspace, using automation to streamline tasks like remote monitoring and management, patching, and reporting.

NinjaOne’s single pane of glass approach, including a built-in backup solution and essential IT features, allows IT teams to improve IT efficiency, reduce downtime, and deliver exceptional client service. IT teams and MSPs benefit more from one product that can bring unification, automation, and enhanced security to their IT environment, including data backup.

“NinjaOne’s all in one solution gives me access to our automations, our patch management, our backup solution, our remote access tools, and our antivirus integrations.”

Oliver Guy // IT Administrator at Decked

This is why customers love us

NinjaOne Integrations

Splashtop logo Splashtop
Azure logo Azure
SentinelOne logo SentinelOne
Slack logo Slack
CrowdStrike logo CrowdStrike
Okta logo Okta
ConnectWise logo ConnectWise
N-able logo N-able Passportal
OneLogin logo OneLogin
ITGlue logo IT Glue
  • Splashtop integration logo

    Splashtop

  • Azure integration logo

    Azure

  • SentinelOne integration logo

    SentinelOne

  • Slack integration logo

    Slack

  • CrowdStrike integration logo

    CrowdStrike

  • Okta integration logo

    Okta

  • ConnectWise integration logo

    ConnectWise

  • N-Able integration logo

    N-Able

  • One Login logo

    One Login

  • IT Glue logo

    IT Glue

Deliver remarkable IT services

Monitoring and Alerting icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.

Helpdesk icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.

Endpoint task automation icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.

Eliminate Manual tasks icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

NinjaOne vs. Acronis FAQs

While Acronis excels in data protection and backup solutions, NinjaOne takes a more comprehensive approach beyond these functionalities. As a comprehensive RMM platform, NinjaOne offers many functionalities, including data backup and restore, automated patch management, remote monitoring, reporting, and many more. This makes NinjaOne a more robust choice for IT professionals and MSPs seeking an all-in-one solution to streamline their workflow.

Access to Acronis through a web interface and traditional desktop software is advantageous. However, Acronis must address the occasional slowness and issues users have reported with its web interface.

Acronis Cyber Cloud Protect offers auto-updates for its agents. However, user reports suggest room for improvement. Scenarios like update timeouts and agent inaccessibility highlight the need for a smoother experience.

Acronis provides support through different channels. However, 24/7 tech support with a live representative could drastically improve their support feature, especially for time-sensitive matters. This isn’t the case with NinjaOne because its 24/7 customer support with live representatives is committed to solving any issues as soon as possible.

Ready to simplify the hardest parts of IT?

Learn how NinjaOne can help you simplify IT operations.

Watch a free demo of the #1 RMM on G2

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