NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not week.
Criteria |
Acronis |
|
---|---|---|
Overall Rating | 4.8 out of 5 (1,443) | 4.7 out of 5 (980) |
Meets Requirements |
9.1
Responses: 1,295 |
9.1
Responses: 762 |
Ease of Use |
9.2
Responses: 1,310 |
9.1
Responses: 770 |
Ease of Setup |
9.3
Responses: 1,182 |
9.1
Responses: 722 |
Ease of Admin |
9.3
Responses: 1,187 |
9.1
Responses: 676 |
Quality of Support |
9.4
Responses: 1,253 |
8.8
Responses: 747 |
Ease of Doing Business With |
9.6
Responses: 1,162 |
9.2
Responses: 676 |
Product Direction (% positive) |
9.8
Responses: 1,296 |
9.3
Responses: 721 |
Based on G2 Fall 2024
Acronis Cyber Protect Cloud is a cyber protection solution that ensures the security of all business data. It offers backup, disaster recovery, security, automation, and management solutions and can integrate with many other tools. Acronis empowers providers to deliver reliable services with endpoint management, IT security, data backup and recovery.
NinjaOne is a comprehensive IT solution that consolidates various essential IT functionalities that matter to IT professionals and managed service providers. While Acronis provides a strong data protection solution with backup and recovery features, NinjaOne goes beyond that with its all-in-one workspace, using automation to streamline tasks like remote monitoring and management, patching, and reporting.
NinjaOne’s single pane of glass approach, including a built-in backup solution and essential IT features, allows IT teams to improve IT efficiency, reduce downtime, and deliver exceptional client service. IT teams and MSPs benefit more from one product that can bring unification, automation, and enhanced security to their IT environment, including data backup.
“NinjaOne’s all in one solution gives me access to our automations, our patch management, our backup solution, our remote access tools, and our antivirus integrations.”
Oliver Guy, IT Administrator at Decked
with Mark Andres, Director of IT Services at GSDSolutions
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Teamviewer
ScalePad
Bitdefender
Computicate
Autotask
While Acronis excels in data protection and backup solutions, NinjaOne takes a more comprehensive approach beyond these functionalities. As a comprehensive RMM platform, NinjaOne offers many functionalities, including data backup and restore, automated patch management, remote monitoring, reporting, and many more. This makes NinjaOne a more robust choice for IT professionals and MSPs seeking an all-in-one solution to streamline their workflow.
Access to Acronis through a web interface and traditional desktop software is advantageous. However, Acronis must address the occasional slowness and issues users have reported with its web interface.
Acronis provides support through different channels. However, 24/7 tech support with a live representative could drastically improve their support feature, especially for time-sensitive matters. This isn’t the case with NinjaOne because its 24/7 customer support with live representatives is committed to solving any issues as soon as possible.