NinjaOne vs. Action1: Why your peers choose NinjaOne over Action1

Action1

Powerful and intuitive remote monitoring and management

Best-in-Class Support

NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

Action1

PRODUCT SUMMARY

Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a standard monitoring and management tool, but the solution mainly highlights its patch management capabilities.

Use Cases

Patch management:
Action1 poised its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations.
Vulnerability discovery:
The management and monitoring tool provides real-time vulnerability discovery, reducing security risks for the IT infrastructure.
Easy deployment:
Technicians can quickly deploy applications and software to their endpoints.

Shortcomings

Software compatibility:
The Action1 agent is strictly Windows. The core platform requires a Windows machine (Windows 7 or later) to function.
Navigation:
More advanced features are buried within the platform, making it hard for technicians to locate them.
Reporting:
Action1’s reporting section could be improved since there is currently no way to pull a report per device on all installed software.

NinjaOne

Why your peers choose us over Action1

Action1 is a cloud-based management system with a strong emphasis on patch management. This focus makes Action1 a compelling option for IT professionals, but at the same time, its users may require more features for broader IT management needs outside of patching. That’s why NinjaOne makes a better choice for IT professionals and MSPs. NinjaOne is an industry-leading endpoint management solution known for its comprehensive feature sets. Its “single pane of glass” approach allows IT administrators to see and manage all devices, users, and applications from a central, unified interface, streamlining IT operations and improving overall efficiency.

NinjaOne is a top choice for IT professionals and MSPs to streamline workflow and IT operations. The platform ranks #1 on G2 for essential IT functionalities such as patch management, automation, and endpoint management. Aside from that, NinjaOne boasts a plethora of IT functionalities such as backup and restore, diverse integrations, and many more, making it an ideal choice for IT experts as their endpoint management tool.

“The UX is very easy to use its user friendly and the automated patching tool has saved me at least 6 hours of time each week.”
Matthew Meador, Desktop Support Technician at TeamLogic IT

GSDSolutions cut repetitive ticket volumes and improved compliance by switching from Atera

with Mark Andres, Director of IT Services at GSDSolutions

NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

Here’s What Our Customers Say About Us

As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”

Brian Roemen, Principal and CTO, Brave North Technology

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack

Promys

Accelo

Webroot

SentinelOne

Splashtop

Malwarebytes

RepairShopr

Connectwise

Teamviewer

ScalePad

Bitdefender

IT Glue

Computicate

Autotask

NinjaOne vs. Action1 FAQs

How does Action1 compare to NinjaOne?

Action1 is a cloud-based management system focusing mainly on patch management to simplify the deployment of critical security updates and ensure that devices are protected from vulnerabilities. NinjaOne, on the other hand, is a complete endpoint management system that goes beyond patch management. It has features essential to most IT operations, such as automation, backup and restore, and many more. It’s a comprehensive IT solution that covers a broader spectrum of needs, making it ideal for organizations seeking a more all-in-one approach to IT management.

Does Action1 software offer a Ticket Management feature?

Action1 doesn’t have a built-in ticketing management feature, making users integrate with other ticketing systems through their API for a more comprehensive IT management solution.

Does Action1 support Mac, Windows, and Linux?

Action1 is limited to supporting Windows operating systems. It doesn’t currently offer support for Linux and macOS. In contrast, NinjaOne supports major operating systems such as Windows, macOS, and Linux, ensuring comprehensive management across your entire IT infrastructure.

Does Action1 have 24/7 support?

Action1 doesn’t currently offer 24/7 live representative support, which may affect users’ ability to get immediate help with issues that arise outside of business hours.

Does Action1 offer deployment and support for Mobile Devices?

Action1 is focused on patching Windows devices. It doesn’t currently offer support for mobile devices. NinjaOne, on the other hand, offers a multi-platform approach featuring a mobile device management (MDM) functionality alongside an Endpoint Manager that supports Windows and other operating systems, making it a more versatile solution for managing your entire IT infrastructure.

Does Action1 have a reporting feature?

Action1 offers reporting features. However, the current level of customization might be limited for users who require highly customized reports with very specific data points. In contrast, NinjaOne’s reporting feature provides a high degree of customization, allowing users to drill down into specific data points and tailor reports to their exact needs.