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Criteria |
Action1 |
|
---|---|---|
Overall Rating | Â 4.8 out of 5 (1,108) | Â 4.9 out of 5 (N/A) |
Meets Requirements |
9.1
|
9.5
|
Ease of Use |
9.3
|
9.6
|
Ease of Setup |
9.3
|
9.7
|
Ease of Admin |
9.3
|
9.5
|
Quality of Support |
9.4
|
9.7
|
Ease of Doing Business With |
9.6
|
9.7
|
Product Direction (% positive) |
9.8
|
9.9
|
Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a standard monitoring and management tool, but the solution mainly highlights its patch management capabilities.
Action1 is a cloud-based management system with a strong emphasis on patch management. This focus makes Action1 a compelling option for IT professionals, but at the same time, its users may require more features for broader IT management needs outside of patching. That’s why NinjaOne makes a better choice for IT professionals and MSPs. NinjaOne is an industry-leading endpoint management solution known for its comprehensive feature sets. Its “single pane of glass” approach allows IT administrators to see and manage all devices, users, and applications from a central, unified interface, streamlining IT operations and improving overall efficiency.
NinjaOne is a top choice for IT professionals and MSPs to streamline workflow and IT operations. The platform ranks #1 on G2 for essential IT functionalities such as patch management, automation, and endpoint management. Aside from that, NinjaOne boasts a plethora of IT functionalities such as backup and restore, diverse integrations, and many more, making it an ideal choice for IT experts as their endpoint management tool.
with Mark Andres, Director of IT Services at GSDSolutions
The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.
Chris Saas, Owner, OWC Pro IT Services
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Teamviewer
ScalePad
Bitdefender
Computicate
Autotask
Action1 is a cloud-based management system focusing mainly on patch management to simplify the deployment of critical security updates and ensure that devices are protected from vulnerabilities. NinjaOne, on the other hand, is a complete endpoint management system that goes beyond patch management. It has features essential to most IT operations, such as automation, backup and restore, and many more. It’s a comprehensive IT solution that covers a broader spectrum of needs, making it ideal for organizations seeking a more all-in-one approach to IT management.
Action1 doesn’t have a built-in ticketing management feature, making users integrate with other ticketing systems through their API for a more comprehensive IT management solution.
Action1 is limited to supporting Windows operating systems. It doesn’t currently offer support for Linux and macOS. In contrast, NinjaOne supports major operating systems such as Windows, macOS, and Linux, ensuring comprehensive management across your entire IT infrastructure.
Action1 doesn’t currently offer 24/7 live representative support, which may affect users’ ability to get immediate help with issues that arise outside of business hours.
Action1 is focused on patching Windows devices. It doesn’t currently offer support for mobile devices. NinjaOne, on the other hand, offers a multi-platform approach featuring a mobile device management (MDM) functionality alongside an Endpoint Manager that supports Windows and other operating systems, making it a more versatile solution for managing your entire IT infrastructure.
Action1 offers reporting features. However, the current level of customization might be limited for users who require highly customized reports with very specific data points. In contrast, NinjaOne’s reporting feature provides a high degree of customization, allowing users to drill down into specific data points and tailor reports to their exact needs.
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