NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Criteria |
Arcserve |
|
---|---|---|
Overall Rating | 4.8 out of 5 (1,443) | 4.2 out of 5 (135) |
Meets Requirements |
9.1
Responses: 1,295 |
8.6
Responses: 81 |
Ease of Use |
9.2
Responses: 1,310 |
7.9
Responses: 83 |
Ease of Setup |
9.3
Responses: 1,182 |
7.7
Responses: 69 |
Ease of Admin |
9.3
Responses: 1,187 |
8.0
Responses: 69 |
Quality of Support |
9.4
Responses: 1,253 |
8.2
Responses: 82 |
Ease of Doing Business With |
9.6
Responses: 1,162 |
8.4
Responses: 65 |
Product Direction (% positive) |
9.8
Responses: 1,296 |
7.9
Responses: 82 |
Based on G2 Fall 2024
Arcserve Unified Data Protection (UPD) offers enterprises data protection and disaster recovery. With its backup functionalities, it can help prevent data loss. This solution also protects IT environments from security threats such as ransomware. Arcserve allows IT administrators to manage all backups from a single cloud-based or private console.
Although a robust solution, Arserve has a bit of a learning curve and can sometimes slow down, depending on the action being taken. More business leaders are choosing NinjaOne over Arcserve for its quick deployment and ease of use. A leader in IT management solutions, NinjaOne is consistently ranked #1 on G2 for its endpoint management, remote monitoring and management, and patch management. All these products are managed from a single pane of glass, simplifying IT operations and driving radical efficiency from day one.
“NinjaOne is easy to use. The interface itself is almost self-explanatory. This makes onboarding very easy and fast for new staff.”
Joann Dewwealth-O’Brien, Senior Technology Manager at Rare
with Andres, director of IT services
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Teamviewer
ScalePad
Bitdefender
Computicate
Autotask
Many G2 users have reported on the complexity and sometimes clunkiness of Arcserve’s platform. While Arcserve is generally reliable, it may be further improved so that it can be used by all users.
Alternatively, NinjaOne is incredibly easy to use and automates the hardest parts of IT to deliver visibility, security, and control over all endpoints. Trusted by 17,000+ clients worldwide, NinjaOne is proven to increase productivity, reduce security risks, and lower IT costs from day one.
NinjaOne ranks higher across all leading review sites for its powerful single-pane backup for ransomware recovery than Arcserve. Its backup software is a significantly more cost-effective and reliable alternative to protect your critical business data with its flexible solutions.
Several reports suggest that Arcserve’s backup service can sometimes become unreliable, with specific information not saved in real-time.
Arcserve could improve its user interface so that it’s easier to understand and navigate. Unlike Arcserve, NinjaOne offers incredibly easy and intuitive software. Its platform is praised for its user-friendliness.
Arcserve occasionally struggles to work on some browsers and operating systems. Conversely, NinjaOne is proven to work well with all browsers.