NinjaOne vs. Arcserve: Why your peers choose NinjaOne over Arcserve

Powerful and intuitive remote monitoring and management

Best-in-Class Support

NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

NinjaOne vs. Arcserve Reviews

Criteria
Arcserve
Overall Rating  4.8 out of 5 (1,443)  4.2 out of 5 (135)
Meets Requirements
9.1

Responses: 1,295

8.6

Responses: 81

Ease of Use
9.2

Responses: 1,310

7.9

Responses: 83

Ease of Setup
9.3

Responses: 1,182

7.7

Responses: 69

Ease of Admin
9.3

Responses: 1,187

8.0

Responses: 69

Quality of Support
9.4

Responses: 1,253

8.2

Responses: 82

Ease of Doing Business With
9.6

Responses: 1,162

8.4

Responses: 65

Product Direction (% positive)
9.8

Responses: 1,296

7.9

Responses: 82

Based on G2 Fall 2024

Arcserve

PRODUCT SUMMARY

Arcserve Unified Data Protection (UPD) offers enterprises data protection and disaster recovery. With its backup functionalities, it can help prevent data loss. This solution also protects IT environments from security threats such as ransomware. Arcserve allows IT administrators to manage all backups from a single cloud-based or private console.

USE CASES

  • Backup and recovery:
    Arcserve’s ransomware data recovery feature allows technicians to recover systems and data quickly, reducing downtime and preventing loss of data.
  • Disaster recovery:
    In the event of a disaster or security threat, this solution restores vital data with instant VM and bare metal recovery (BMR). Granular restore capabilities provide technicians with more control over data and system recovery.
  • Centralized management:
    Users can manage backups, data and restores from a cloud-based single console.

SHORTCOMINGS

  • License management issues:
    Users have complained of licensing errors preventing backups from being made.
  • Stability issues:
    Connections with the server or the agents can be lost, which leads to backup failures.
  • Challenging interface: Many users have complained that the GUI struggles to work on some browsers and OS. The interface is also difficult to navigate.

NinjaOne

Why your peers choose us over Arcserve

Although a robust solution, Arserve has a bit of a learning curve and can sometimes slow down, depending on the action being taken. More business leaders are choosing NinjaOne over Arcserve for its quick deployment and ease of use. A leader in IT management solutions, NinjaOne is consistently ranked #1 on G2 for its endpoint management, remote monitoring and management, and patch management. All these products are managed from a single pane of glass, simplifying IT operations and driving radical efficiency from day one.

“NinjaOne is easy to use. The interface itself is almost self-explanatory. This makes onboarding very easy and fast for new staff.”

Joann Dewwealth-O’Brien, Senior Technology Manager at Rare

Why GSDSolutions Switched to NinjaOne from Atera

with Andres, director of IT services

NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Winter 2025
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”

Brian Roemen, Principal and CTO, Brave North Technology 

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.

Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.

Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.

Fast icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Growth icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack logo icon

Slack

Promys logo icon

Promys

Accelo logo icon

Accelo

Webroot logo icon

Webroot

SentinelOne logo icon

SentinelOne

Splash logo icon

Splashtop

Malware Bytes logo icon

Malwarebytes

RepairShop logo icon

RepairShopr

Connect wise logo icon
Connectwise
Teamviewer integration icon

Teamviewer

Scalepad logo icon

ScalePad

Bitdefender logo icon

Bitdefender

IT Glue logo icon
IT Glue
Computicate logo icon

Computicate

Autotask logo icon

Autotask

SolarWinds logo

NinjaOne vs. Arcserve FAQs

Many G2 users have reported on the complexity and sometimes clunkiness of Arcserve’s platform. While Arcserve is generally reliable, it may be further improved so that it can be used by all users.

Alternatively, NinjaOne is incredibly easy to use and automates the hardest parts of IT to deliver visibility, security, and control over all endpoints. Trusted by 17,000+ clients worldwide, NinjaOne is proven to increase productivity, reduce security risks, and lower IT costs from day one.  

NinjaOne ranks higher across all leading review sites for its powerful single-pane backup for ransomware recovery than Arcserve. Its backup software is a significantly more cost-effective and reliable alternative to protect your critical business data with its flexible solutions. 

Several reports suggest that Arcserve’s backup service can sometimes become unreliable, with specific information not saved in real-time.

Arcserve could improve its user interface so that it’s easier to understand and navigate. Unlike Arcserve, NinjaOne offers incredibly easy and intuitive software. Its platform is praised for its user-friendliness.

Arcserve occasionally struggles to work on some browsers and operating systems. Conversely, NinjaOne is proven to work well with all browsers.

Watch a Free Demo of the #1 RMM on G2

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