Powerful and intuitive remote monitoring and management
Best-in-class Support
Fast, Intuitive UI
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Easy and effective automation
NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.
NinjaOne vs. Atera Reviews
 |
Atera |
|
|---|---|---|
| Overall | 4.8 (1,443) |
4.6 (710) |
| Meets Requirements | 9.1 1,295 Responses |
8.9 620 Responses |
| Ease of Use | 9.2 1,310 Responses |
9.2 633 Responses |
| Ease of Setup | 9.3 1,182 Responses |
9.1 484 Responses |
| Ease of Admin | 9.3 1,187 Responses |
9.0 443 Responses |
| Quality of Support | 9.4 1,253 Responses |
9.0 587 Responses |
| Ease of Doing Business With | 9.6 1,162 Responses |
9.2 437 Responses |
| Product Direction (% positive) | 9.8 1,296 Responses |
9.4 614 Responses |
Based on G2 Fall 2024
Atera
Product Summary
Atera is an RMM platform designed to help IT teams automate and customize their workflows for greater IT efficiency. With Atera, users gain access to RMM, remote access, helpdesk and ticketing, patch management, and network discovery. The software enables IT professionals to gain insight and control over their digital environments.
Use Cases
- RMM:
Atera provides a RMM solution that allows IT professionals to manage and monitor endpoints. - PSA:
Atera offers a PSA solution that includes billing, helpdesk, and reporting. - Patch management:
IT teams can automate Windows, Mac, & Linux patching on endpoint devices. - Network discovery:
Scan and secure your networks in real time to gain insight into your IT environment.
Shortcomings
- Inconsistent customer service:
Customer service can be inconsistent with lengthy response times, which makes it challenging for users to receive the IT help and answers they need. - Limited integrations:
Integration options are limited compared to alternative solutions. - Patch management issues:
Some G2 users have said that Atera could improve its patch management tool. Specifically, the platform could refine how users can schedule and manage their patches. - Scarce network monitoring options: While Atera does have network monitoring software, it does not provide enough information to offer comprehensive control and visibility into a network.
Why your peers choose NinjaOne over Atera
One of the main reasons business leaders choose NinjaOne over Atera is its reliable patch management across Windows, macOS, and Linux, and other third-party applications. Some G2 users have stated that while Atera offers a robust system, its patch management can be slow and confusing at times.
As the #1 RMM on G2 for years, NinjaOne is the go-to choice for 20,000+ clients who have realized better business outcomes and improved employee efficiency since using the platform. In fact, 93% saved time on software deployment, and 71% replaced more than four tools with NinjaOne.
“We thought it would take six months to a year to transition from Atera to NinjaOne. Instead, it took days to weeks, with essentially no one logging into Atera within one month of implementing NinjaOne.”
Leo Raikhman // Director & Co-Founder of Cloud4x
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT Glue-
Splashtop
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Azure
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SentinelOne
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Slack
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CrowdStrike
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Okta
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ConnectWise
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N-Able
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One Login
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IT Glue
Deliver remarkable IT services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
NinjaOne vs. Atera FAQs
How does Atera compare to NinjaOne?
Atera is an all-in-one solution that monitors and manages endpoints in a single pane of glass. Still, it is not without its limitations. Compared to Atera, NinjaOne is a powerful, lightweight software solution offering reliable patch management across Windows, macOS, Linux, and other third-party apps. NinjaOne also provides superior integration capabilities across several business applications, from SSO to PSA. This comprehensive platform performs all its functions from a single pane of glass.
Does Atera offer patching for Windows, macOS, and Linux?
Atera automatically patches your Windows and macOS devices. It offers a new add-on called Atera’s Package Manager for Linux devices. However, this add-on is a fledgling product and may not be fully tested for reliability and scalability.
Does Atera offer a native backup solution?
Currently, Atera does not offer a native backup solution, but it provides backup integrations. On the other hand, NinjaOne offers a sleek single-pane backup management system built into its endpoint management dashboard.
How does customer support compare between Atera vs. NinjaOne?
Across all platforms, NinjaOne ranks #1 in customer support. In addition to offering free and unlimited onboarding and training, Ninja boasts one of the fastest first-response times of under 30 minutes from receiving an IT ticket and a market-leading CSAT (customer satisfaction score) of 97%. This is a point of consideration, as many G2 users have stated that Atera’s support could be improved.
Does Atera offer monthly pricing options?
Atera uses a pay-per-technician pricing model that is billed either monthly or annually. In contrast, NinjaOne uses a pay-per-device monthly subscription model.
Does Atera offer reliable 3rd party patch management?
Some G2 users have said that Atera’s patch management can slow over time or be inconsistent. Conversely, NinjaOne’s patch management is rated #1 for its reliability, ease of use, and robustness.
Learn how NinjaOne can help you simplify IT operations.