NinjaOne vs. BeyondTrust
Why your peers choose NinjaOne over BeyondTrust
NinjaOne
VS
NinjaOne vs. BeyondTrust Reviews
 |
BeyondTrust |
|
|---|---|---|
| Overall | 4.7 (1,865) |
4.7 (346) |
| Meets Requirements | 9.1 1,717 Responses |
9.4 304 Responses |
| Ease of Use | 9.2 1,734 Responses |
9.3 305 Responses |
| Ease of Setup | 9.3 1,579 Responses |
8.7 200 Responses |
| Ease of Admin | 9.2 1,550 Responses |
9.1 190 Responses |
| Quality of Support | 9.2 1,656 Responses |
9.3 282 Responses |
| Ease of Doing Business With | 9.5 1,517 Responses |
9.4 185 Responses |
| Product Direction (% positive) | 9.8 1,716 Responses |
9.1 302 Responses |
Based on G2 Spring 2025
BeyondTrust
Product Summary
BeyondTrust is an IT platform categorized as a privileged access management solution. It focuses on protecting an organization’s systems, data, and credentials. IT professionals employ BeyondTrust to monitor and control user activities by managing privileged accounts, strengthening security in remote access, minimizing the attack surface, and more.
Along with its core offerings in IT security, BeyondTrust has secure remote access through its Privileged Remote Access (PRA) and remote support solution. BeyondTrust is an ideal platform for organizations seeking to consolidate privileged access management and remote support into a single, integrated platform. Combining security and remote support makes BeyondTrust an ideal solution for managing and securing access to critical systems and data, especially in distributed or remote work environments.
Use Cases
- Unattended access:
BeyondTrust facilitates unattended access to systems, allowing IT technicians to perform remote support without the end users’ presence. - Integrations:
The platform integrates with support-adjacent tools such as ITSM, CRM, SIEM, and more, expanding BeyondTrust’s functionalities. - Support for diverse platforms:
BeyondTrust supports a wide range of major platforms, including Windows, macOS, Linux, Android, and iOS.
Shortcomings
- Complexities in initial deployment:
BeyondTrust reviews mention experiencing complexities when using BeyondTrust the first time, causing a steep learning curve for users.
- Policy deployment:
There are occasional challenges when deploying policies, specifically automatic deployment inconsistencies, which call for manual client installations. - Connection issues:
Some BeyondTrust users encountered occasional slowness during remote support sessions, impacting troubleshooting efficiency.
Why your peers choose NinjaOne over BeyondTrust
NinjaOne is an automated endpoint management solution that unifies the most important tools for IT teams and managed service providers. It offers several IT management necessities, such as remote monitoring and management (RMM), patch management, IT automation, and more. NinjaOne also provides a vital functionality for IT support: remote access.
Remote access by NinjaOne allows IT technicians to manage and control devices running on Windows, macOS, Linux, Android, and iOS. Additionally, NinjaOne prioritizes security for its remote capabilities through state-of-the-art encryption, strong access, and data privacy features. All these features are part of NinjaOne’s “single pane of glass” approach to endpoint management. This gives IT professionals the advantage of having a solution that consolidates all the essential tools they need in one centralized platform.
“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”
Jason Danner // President at Aerorock
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT Glue-
Splashtop
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Azure
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SentinelOne
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Slack
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CrowdStrike
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Okta
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ConnectWise
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N-Able
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One Login
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IT Glue
Deliver remarkable IT services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Deliver remarkable IT services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
NinjaOne vs. BeyondTrust FAQs
How does BeyondTrust compare to NinjaOne?
BeyondTrust is a security-centric IT platform with functionalities that primarily focus on privileged access management (PAM), secure remote access, endpoint privilege control, and other security features. These features aim to protect systems against unauthorized access and insider threats.
NinjaOne, on the other hand, offers a broader suite of endpoint management tools that focus on many facets of IT. The platform has remote monitoring and management capabilities, remote access tools, and more. NinjaOne is a preferred choice for many IT professionals seeking a comprehensive solution that centers mainly on endpoint management.
Does NinjaOne‘s software & BeyondTrust’s software have the same capabilities?
NinjaOne offers a broad suite of endpoint management solutions that are different from what BeyondTrust offers. BeyondTrust and NinjaOne have distinct functionalities that cater to different IT needs.
How do customer support and service compare between BeyondTrust vs. NinjaOne?
NinjaOne offers a top-tier customer experience. With an average response time of 31 minutes and a 98.4% CSAT score, the platform is consistently rated highly for its support. Meanwhile, BeyondTrust’s support is fairly received by users who are looking for security-focused support.