NinjaOne vs. Cisco Meraki: Why your peers choose NinjaOne over Cisco Meraki

Unified management for all endpoints

Best-in-Class Support

NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

NinjaOne vs. Cisco Meraki Reviews

Criteria
Cisco Meraki
Overall Rating  4.8 out of 5 (1,443)  4.3 out of 5 (189)
Meets Requirements
9.1
Responses: 1,295
8.8
Responses: 153
Ease of Use
9.2
Responses: 1,310
9.0
Responses: 154
Ease of Setup
9.3
Responses: 1,182
9.1
Responses: 131
Ease of Admin
9.3
Responses: 1,187
9.2
Responses: 132
Quality of Support
9.4
Responses: 1,253
8.3
Responses: 143
Ease of Doing Business With
9.6
Responses: 1,162
8.6
Responses: 127
Product Direction (% positive)
9.8
Responses: 1,296
8.5
Responses: 151

Based on G2 Fall 2024

Cisco Meraki

PRODUCT SUMMARY

Cisco Meraki is a brand within Cisco that specializes in cloud-managed networking solutions. Its mobile device management (MDM) feature, offered through Systems Manager, provides centralized management and security for various mobile devices within your organization.

Systems Manager follows a Zero Trust security model with Meraki and Cisco security Intergrations. It dynamically adjusts and enforces network security policies based on device compliance.  

Competitor Use Cases: 

  • Security: Cisco Meraki’s MDM enforces security policies to protect device data, apply restrictions, and control usage with passcode policies.
  • Content management: The platform’s on-device content management lets technicians deploy and manage apps, images, documents, and other files on Android and Apple devices.
  • Geolocation: Cisco Meraki’s geolocation capabilities allow users to locate managed devices and enforce security policies based on a device’s location.

Competitor Shortcomings:

  • Brand customization: It would be helpful if the platform had more flexibility for customizing the user interface (UI) to match your company’s branding. 
  • Log information: The customer portal lacks some necessary log information, making it challenging for technicians to swiftly analyze and troubleshoot.
  • Limited integrations: Cisco Meraki MDM reviews state that there are few third-party integrations available.

NinjaOne

Why your peers choose us over Cisco Meraki

Cisco Meraki’s interface is relatively complex compared to competitors like NinjaOne, which stands out for how easy it is to use the platform. Additionally, Cisco Meraki’s interface does not have as many customization options. NinjaOne offers a more comprehensive all-in-one solution on top of MDM as the platform consolidates remote monitoring, patch management, and remote access into a single pane of glass.

A shining feature of NinjaOne is its ease-of-use and robust features. As a trusted endpoint management company, NinjaOne is proven to increase productivity, reduce security risk, and lower costs for IT reams and managed service providers. Designed by IT for IT, the platform is incredibly straightforward to use and understand with its intuitive user interface.

“We have NinjaOne deployed on over 15,000 endpoints, with around 14,000 endpoints online at any given time. Every one of our endpoints, including servers, workstations, and tablets, is managed and monitored by NinjaOne.”

Ernie Turner, Director of IT at Vetcor

NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Fall 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”

Brian Roemen, Principal and CTO, Brave North Technology 

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack logo icon

Slack

Promys logo icon

Promys

Accelo logo icon

Accelo

Webroot logo icon

Webroot

SentinelOne logo icon

SentinelOne

Splash logo icon

Splashtop

Malware Bytes logo icon

Malwarebytes

RepairShop logo icon

RepairShopr

Connect wise logo icon
Connectwise
Teamviewer integration icon

Teamviewer

Scalepad logo icon

ScalePad

Bitdefender logo icon

Bitdefender

IT Glue logo icon
IT Glue
Computicate logo icon

Computicate

Autotask logo icon

Autotask

SolarWinds logo

NinjaOne vs. Cisco Meraki FAQs

According to reviews, comparing Cisco Meraki vs NinjaOne boils down to ease of use and comprehensiveness of each respective solution. Cisco Meraki System Manager’s interface could use an update and more customization options. NinjaOne, on the other hand, is an excellent Cisco Meraki alternative because of its easier-to-use and comprehensive MDM solution.

In any Cisco Meraki review, you’ll notice users from different industries and business sizes expressing their interest in a more user-friendly interface. Cisco’s platform is much more suitable for larger organizations with the resources and experienced IT professionals to understand it fully. Alternatively, NinjaOne stands out for its user-friendly interface that simplifies complex MDM operations.

Yes, Cisco Meraki Systems Manager offers a free trial. NinjaOne also offers full access to its platform for 14 days, allowing you to get a hands-on experience of what the platform has to offer.

Some reviews on G2 state that the Cisco Meraki Systems Manager portal’s event log does not properly record some data, making it more challenging for technicians to troubleshoot. 

Watch a Free Demo of the #1 RMM on G2

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