NinjaOne vs. Cisco Meraki: Why your peers choose NinjaOne over Cisco Meraki
Unified management for all endpoints
Best-in-Class Support
NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
Fast, Intuitive UI
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Easy and effective automation
NinjaOne vs. Cisco Meraki Reviews
Criteria |
Cisco Meraki |
|
---|---|---|
Overall Rating | 4.8 out of 5 (1,443) | 4.3 out of 5 (189) |
Meets Requirements |
9.1
|
8.8
|
Ease of Use |
9.2
|
9.0
|
Ease of Setup |
9.3
|
9.1
|
Ease of Admin |
9.3
|
9.2
|
Quality of Support |
9.4
|
8.3
|
Ease of Doing Business With |
9.6
|
8.6
|
Product Direction (% positive) |
9.8
|
8.5
|
Based on G2 Fall 2024
Cisco Meraki
PRODUCT SUMMARY
Cisco Meraki is a brand within Cisco that specializes in cloud-managed networking solutions. Its mobile device management (MDM) feature, offered through Systems Manager, provides centralized management and security for various mobile devices within your organization.
Systems Manager follows a Zero Trust security model with Meraki and Cisco security Intergrations. It dynamically adjusts and enforces network security policies based on device compliance.
Competitor Use Cases:
- Security: Cisco Meraki’s MDM enforces security policies to protect device data, apply restrictions, and control usage with passcode policies.
- Content management: The platform’s on-device content management lets technicians deploy and manage apps, images, documents, and other files on Android and Apple devices.
- Geolocation: Cisco Meraki’s geolocation capabilities allow users to locate managed devices and enforce security policies based on a device’s location.
Competitor Shortcomings:
- Brand customization: It would be helpful if the platform had more flexibility for customizing the user interface (UI) to match your company’s branding.
- Log information: The customer portal lacks some necessary log information, making it challenging for technicians to swiftly analyze and troubleshoot.
- Limited integrations: Cisco Meraki MDM reviews state that there are few third-party integrations available.
NinjaOne
Why your peers choose us over Cisco Meraki
Cisco Meraki’s interface is relatively complex compared to competitors like NinjaOne, which stands out for how easy it is to use the platform. Additionally, Cisco Meraki’s interface does not have as many customization options. NinjaOne offers a more comprehensive all-in-one solution on top of MDM as the platform consolidates remote monitoring, patch management, and remote access into a single pane of glass.
A shining feature of NinjaOne is its ease-of-use and robust features. As a trusted endpoint management company, NinjaOne is proven to increase productivity, reduce security risk, and lower costs for IT reams and managed service providers. Designed by IT for IT, the platform is incredibly straightforward to use and understand with its intuitive user interface.
“We have NinjaOne deployed on over 15,000 endpoints, with around 14,000 endpoints online at any given time. Every one of our endpoints, including servers, workstations, and tablets, is managed and monitored by NinjaOne.”
Ernie Turner, Director of IT at Vetcor
Why GSDSolutions Switched to NinjaOne from Atera
with Andres, director of IT services
NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

Here’s What Our Customers Say About Us
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen,
Principal and CTO,
Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
Improve end-user support
Do more with less
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Focus on growth
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
ConnectWise
TeamViewer
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Autotask
NinjaOne vs. Cisco Meraki FAQs
How does Cisco Meraki compare to NinjaOne?
According to reviews, comparing Cisco Meraki vs NinjaOne boils down to ease of use and comprehensiveness of each respective solution. Cisco Meraki System Manager’s interface could use an update and more customization options. NinjaOne, on the other hand, is an excellent Cisco Meraki alternative because of its easier-to-use and comprehensive MDM solution.
Does Cisco have a good software UI?
In any Cisco Meraki review, you’ll notice users from different industries and business sizes expressing their interest in a more user-friendly interface. Cisco’s platform is much more suitable for larger organizations with the resources and experienced IT professionals to understand it fully. Alternatively, NinjaOne stands out for its user-friendly interface that simplifies complex MDM operations.
Does Cisco Meraki offer a free trial?
Yes, Cisco Meraki Systems Manager offers a free trial. NinjaOne also offers full access to its platform for 14 days, allowing you to get a hands-on experience of what the platform has to offer.
Is Cisco Meraki's customer portal equipped with comprehensive log information to facilitate troubleshooting?
Some reviews on G2 state that the Cisco Meraki Systems Manager portal’s event log does not properly record some data, making it more challenging for technicians to troubleshoot.