NinjaOne vs. Cisco Meraki: Why your peers choose NinjaOne over Cisco Meraki

Powerful and intuitive remote monitoring and management

Best-in-Class Support

NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

NinjaOne vs. Cisco Meraki Reviews

Criteria
Cisco Meraki
Overall Rating  4.8 out of 5 (1,108)  4.6 out of 5 (185)
Meets Requirements
9.1
Responses: 971
8.8
Responses: 149
Ease of Use
9.3
Responses: 979
9.0
Responses: 150
Ease of Setup
9.3
Responses: 862
9.1
Responses: 127
Ease of Admin
9.3
Responses: 883
9.2
Responses: 129
Quality of Support
9.4
Responses: 940
8.2
Responses: 139
Ease of Doing Business With
9.6
Responses: 866
8.6
Responses: 124
Product Direction (% positive)
9.8
Responses: 964
8.5
Responses: 147
Based on G2 Spring 2024

Cisco Meraki

PRODUCT SUMMARY

Cisco Meraki is a brand within Cisco that specializes in cloud-managed networking solutions. Its mobile device management (MDM) feature, offered through Systems Manager, provides centralized management and security for various mobile devices within your organization.

Competitor Use Cases: 

  • Security: Cisco Meraki’s MDM enforces security policies to protect device data, apply restrictions, and control usage with passcode policies.
  • Content management: The platform’s on-device content management lets technicians deploy and manage apps, images, documents, and other files on Android and Apple devices.
  • Geolocation: Cisco Meraki’s geolocation capabilities allow users to locate managed devices and enforce security policies based on a device’s location.

Competitor Shortcomings:

  • Brand customization: It would be helpful if the platform had more flexibility for customizing the user interface (UI) to match your company’s branding. 
  • Log information: The customer portal lacks some necessary log information, making it challenging for technicians to swiftly analyze and troubleshoot.
  • Limited integrations: Cisco Meraki MDM reviews state that there are few third-party integrations available.

NinjaOne

Why your peers choose us over Cisco Meraki

Cisco Meraki’s interface is relatively complex compared to competitors like NinjaOne, which stands out for how easy it is to use the platform. Additionally, Cisco Meraki’s interface does not have as many customization options. NinjaOne offers a more comprehensive all-in-one solution on top of MDM as the platform consolidates remote monitoring, patch management, and remote access into a single pane of glass.

NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Fall 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.

Chris Saas, Owner, OWC Pro IT Services

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack logo icon

Slack

Promys logo icon

Promys

Accelo logo icon

Accelo

Webroot logo icon

Webroot

SentinelOne logo icon

SentinelOne

Splash logo icon

Splashtop

Malware Bytes logo icon

Malwarebytes

RepairShop logo icon

RepairShopr

Connect wise logo icon
Connectwise
Teamviewer integration icon

Teamviewer

Scalepad logo icon

ScalePad

Bitdefender logo icon

Bitdefender

IT Glue logo icon
IT Glue
Computicate logo icon

Computicate

Autotask logo icon

Autotask

SolarWinds logo

NinjaOne vs. Cisco Meraki FAQs

Cisco Meraki System Manager’s interface could use an update and more customization options, according to reviews.. NinjaOne is a great Cisco Meraki alternative because it has more competitive pricing and an easier-to-use and comprehensive MDM solution.

According to Cisco Meraki reviews, Cisco Meraki MDM’s interface can make it challenging to navigate the platform. NinjaOne stands out for its user-friendly interface that simplifies complex MDM operations.

Yes, Cisco Meraki Systems Manager offers a free trial. NinjaOne also offers full access to its platform for 14 days, allowing you to get a hands-on experience of what the platform has to offer.

Some reviews on G2 state that the Cisco Meraki Systems Manager portal’s event log does not properly record some data, making it more challenging for technicians to troubleshoot. NinjaOne MDM offers full visibility of all mobile devices in an IT environment.

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