Why your peers choose NinjaOne over ESET

A more robust RMM for more growing MSPs

Criteria

Average

Likely to Recomend
96%
85%
Positive Product Direction
100%
90%
Meets Requirements
94%
85%
Ease of Admin
96%
75%
Ease of Doing Business
89%
79%
Quality of Support
92%
82%
Ease of Setup
95%
85%
Ease of Use
85%
65%

Based on 500+ verified user reviews on G2.

Implementation Time
Payback Period
0.6
Over 2 months
6.0
Over 13 months
Average
1.4
Over 2 months
12.8
Over 13 months

Based on 500+ verified user reviews on G2.

Brave North Technology built a lean MSP and fueled growth with NinjaOne

with Brian Roemen, Principal and CTO,

ESET

PRODUCT SUMMARY

ESET is a Slovak company that provides antivirus and cyber security solutions. It offers a range of products for both home and business users, covering various major operating systems and platforms. It focuses on protecting against malware, ransomware, spyware, phishing, and more. ESET also offers tools that provide internet security, managed detection and response (MDR), and more, catering to diverse security needs for individuals and organizations. 

USE CASES 

  • Security management.  ESET provides multi-layered security for devices, safeguarding against malware, ransomware, and advanced persistent threats. 
  • Monitoring. The platform also offers centralized monitoring for threat visibility and management, ensuring the urgent detection of potential attacks across managed networks. 
  • Data protection. ESET has encryption and security capabilities to meet data protection regulations like GDPR to help home and business users secure sensitive data. 

SHORTCOMINGS 

  • Internal setup. Some users noted that setting up the software can be improved by making it less complex to maximize productivity. 
  • Device registration. Other ESET users brought up an issue regarding inconsistent device registration with the management portal, which occasionally results in alerts for outdated agents and software versions. 
  • Application flagging. ESET users also mentioned instances where the software would flag legitimate applications as threats, potentially interrupting workflows until resolved.

NinjaOne

Why your peers choose us over ESET

Several factors make NinjaOne a preferred choice over ESET. Much like ESET, NinjaOne also focuses on maintaining security over managed IT environments. However, NinjaOne takes a holistic approach to your IT environment through its RMM and endpoint management capabilities. This means that NinjaOne offers a more comprehensive solution, combining robust security features with powerful remote management capabilities and unifying IT management and security. It integrates seamlessly with the best endpoint security solutions to provide a comprehensive and layered security approach. 

NinjaOne also helps reduce the attack surface, stop active threats, respond quickly to incidents, and protect your critical business data by combining RMM, EDR, and Backup through NinjaOne Protect. This makes the tools you need to protect your endpoints accessible from one centralized console. Lastly, NinjaOne is rated #1 in support and service based on a third-party survey of over 380 MSPs. With an average first response time of 65 minutes and a 98% CSAT score, NinjaOne delivers exceptional and reliable customer service.

“NinjaOne’s single pane environment offers more reliable security than our previous tools. The real-time visibility didn’t exist before…Security and IT have always been intertwined. Thanks to NinjaOne, there’s finally a platform to manage both simultaneously”

Nick Lenius, VP of IT at Great Plains Bank

NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Fall 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.

Chris Saas, Owner, OWC Pro IT Services

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutionsm

Deliver Remarkable IT Services

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Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.

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Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.

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Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.

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Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

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Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

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