Powerful and intuitive remote monitoring and management
Best-in-Class Support
NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
Fast, Intuitive UI
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Easy and effective automation
NinjaOne vs. Hexnode Reviews
Based on G2 Fall 2024
Hexnode
PRODUCT SUMMARY
Hexnode is a cloud-based, unified management solution that allows IT teams to manage endpoints from a centralized console. The platform employs monitoring and management features to secure, track, and manage corporate-owned and personal devices.
USE CASES
- OS support:
Hexnode supports major desktop operating systems such as Windows and macOS. - Remote management:
The platform allows IT admins to execute various remote actions on their endpoints. - Device enrollment:
Hexnode offers different enrollment methods ranging from no-touch to minimal touch for on-boarding devices.
SHORTCOMINGS
- Linux support:
Hexnode doesn’t have a direct way to manage on-premise Linux computers, which is a drawback for those who use the operating system. - Basic features:
Some basic features that are available on most UEMs in their basic tiers are only available on Hexnode’s highest plans. - Scalability:
Hexnode’s capability mainly caters to small to medium-sized organizations and might need help handling large-scale enterprises.
NinjaOne
Why your peers choose us over Hexnode
Customer support is the main reason business leaders shop for Hexnode alternatives. According to some G2 users, Hexnode’s help desk either responds too late or with templated answers that does not address the issue. Comparatively, NinjaOne, with its healthy obsession with customer success, offers free and unlimited onboarding and training. Most importantly, Ninja ensures that all responses are tailored and knowledgeable so that you can resolve the issue from the first call as often as possible. This is why 20,000+ customers worldwide trust NinjaOne for their endpoint management needs.
“The support team was super helpful and the articles in the NinjaOne Dojo made it immensely easy to do just about anything. And, whenever we had questions, the response from NinjaOne was almost instantaneous. This level of support allowed us to deploy NinjaOne to all our endpoints in 30 days.”
Kyle Thompson, Manager of Global Infrastructure Operations at Patra
with Mark Andres, Director of IT Services at GSDSolutions
NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
Improve end-user support
Do more with less
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Focus on growth
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Teamviewer
ScalePad
Bitdefender
Computicate
Autotask
NinjaOne vs. Hexnode FAQs
How does Hexnode compare to NinjaOne?
More users choose NinjaOne for its user-friendliness. Compared to Hexnode, NinjaOne is incredibly easy and intuitive to use, making it accessible for almost anyone, regardless of technical skill or experience. According to some G2 users, Hexnode is especially complex for first-time users to understand because of the many features and complex interface.
Additionally, Like all Ninja products, its UEM automates the hardest parts of IT so that your IT team experiences radical efficiency from the start. The numbers speak for themselves: 95% of all Ninja customers experience increased IT efficiency, and 94% reduced ticket volumes and resolution times.
Does Hexnode manage on-premise Linux devices?
No, it does not. Currently, Hexnode only manages Android, iOS, macOS, Apple TV, and Windows operating systems. NinjaOne, on the other hand, is an entirely cloud-based solution that manages Windows, macOS, and Linux devices from a single pane of glass.
Can Hexnode's software be used by companies of any scale?
Due to its complexity and learning curve, Hexnode is better suited for more mature IT teams. Many user reviews have stated that it can be tricky to use and takes time and effort to master.
Does Hexnode have good support for Windows devices?
Some G2 users have stated that Windows support is inconsistent with Hexnode. NinjaOne, on the other hand, is known for its reliable support for Windows devices, as well as macOS and Linux.
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