NinjaOne vs. Ivanti: Why your peers choose NinjaOne over Ivanti

Powerful and intuitive remote monitoring and management

Best-in-Class Support

NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

NinjaOne vs. Ivanti Reviews

Criteria
Ivanti
Overall Rating  4.8 out of 5 (1,108)  4.2 out of 5 (136)
Meets Requirements
9.1

Responses: 971

8.4

Responses: 115

Ease of Use
9.3

Responses: 979

7.5

Responses: 115

Ease of Setup
9.3

Responses: 862

6.9

Responses: 85

Ease of Admin
9.3

Responses: 883

8.0

Responses: 83

Quality of Support
9.4

Responses: 940

8.0

Responses: 114

Ease of Doing Business With
9.6

Responses: 866

8.4

Responses: 84

Product Direction (% positive)
9.8

Responses: 964

7.6

Responses: 113

Based on G2 Fall 2024

Implementation Time
Payback Period
0.6
Over 2 months
6.0
Over 13 months
Average
1.4
Over 2 months
12.8
Over 13 months
Based on 500+ verified user reviews on G2.

Ivanti

PRODUCT SUMMARY

Ivanti is a network monitoring and management platform that offers comprehensive visibility of an enterprise’s network topology and automates routine tasks, allowing MSPs and IT Teams to work efficiently. Real-time monitoring and backups support quick resolution of issues and lessen downtime, which allows IT professionals to focus on more complex tasks.

USE CASES

  • Patch management:
    Ivanti offers patch management capabilities for both Microsoft and third-party applications.
  • Software deployment:
    The software provides multiple avenues for distributing software, enabling users to build and deploy packages across endpoints.
  • Endpoint management & device inventory:
    Ivanti can manage endpoints and collect inventory data, allowing for the management of software and providing insights into endpoint devices.
  • Remote control:
    Ivanti’s remote control capabilities enable troubleshooting and assistance for end-users.

SHORTCOMINGS

  • Documentation and support:
    Finding support and documentation for the product is difficult. While employees are willing to assist with various aspects of the product, comprehensive documentation is lacking, especially for smaller add-ons to the main suites.
  • User interface:
    According to Ivanti reviews, the platform has a complex interface that can make it challenging to navigate, impacting efficiency. 
  • Time-consuming customization:
    While users are able to customize Ivanti for their IT environments, customization processes are time-consuming and often create bugs and other issues.

NinjaOne

Why your peers choose us over Ivanti

Compared to Ivanti’s more complex interface, NinjaOne offers easy-to-use, comprehensive endpoint management that streamlines the adoption process. It allows IT teams to seamlessly manage servers, devices, and networks from a single pane of glass. While Ivanti’s customization features are time-consuming to configure to users’ needs, NinjaOne makes it easy to customize the platform fully. Additionally, NinjaOne is a world leader for its exceptional customer support and extensive knowledge base, ensuring users can resolve issues quickly and efficiently.

NinjaOne simplified our entire IT shop. All our tools are integrated into one dashboard, which made productivity skyrocket and reduced our ticket remediation time by 20%. NinjaOne is the most effective endpoint management tool I’ve used, and it’s 60% less expensive than our previous tool.

Phil Mariscal, IT director of California Truck Centers

NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Fall 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”

Brian Roemen, Principal and CTO, Brave North Technology 

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack logo icon

Slack

Promys logo icon

Promys

Accelo logo icon

Accelo

Webroot logo icon

Webroot

SentinelOne logo icon

SentinelOne

Splash logo icon

Splashtop

Malware Bytes logo icon

Malwarebytes

RepairShop logo icon

RepairShopr

Connect wise logo icon
Connectwise
Teamviewer integration icon

Teamviewer

Scalepad logo icon

ScalePad

Bitdefender logo icon

Bitdefender

IT Glue logo icon
IT Glue
Computicate logo icon

Computicate

Autotask logo icon

Autotask

SolarWinds logo

NinjaOne vs. Ivanti FAQs

Compared to Ivanti, NinjaOne is easier to use and can be customized to fit your business’s needs. NinjaOne also offers world-leading customer support and documentation, offering faster answers to issues.

Deploying NinjaOne is faster since the platform is easy to learn and use. NinjaOne’s simple interface makes it easier for smaller businesses lacking the resources and manpower to implement the platform quickly.

According to users on review aggregate sites such as G2 and Capterra, Ivanti users found it challenging to get fast responses to questions, especially for MacOS issue. In addition, Ivanti’s documentation can be difficult to navigate and often outdated, making it difficult for users to find quick answers to problems. NinjaOne offers #1 ranked support, offering easy access to expert assistance to help users troubleshoot issues swiftly and a comprehensive knowledge base for self-service.

Yes, Ivanti offers reporting. Ivanti reviews on G2 have said that the platform’s IT reporting capabilities need improvement as users struggle to generate data on some metrics. NinjaOne, on the other hand, provides insightful reports that can be customized and automated for users’ specific needs.

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