Powerful and intuitive remote monitoring and management
Best-in-Class Support
NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
Fast, Intuitive UI
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Easy and effective automation
NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.
NinjaOne vs. Kandji Reviews
| Criteria |  |
Kandji |
|---|---|---|
| Overall Rating | 4.7 out of 5 (1,182) | 4.7 out of 5 (380) |
| Meets Requirements | ||
| Ease of Use | ||
| Ease of Setup | ||
| Ease of Admin | ||
| Quality of Support | ||
| Ease of Doing Business With | ||
| Product Direction (% positive) |
Based on G2 Spring 2024
Kandji
PRODUCT SUMMARY
Kandji is a cloud-native device management solution for Apple-only ecosystems. It is widely used for managing Macbooks, iPads, and iPhones.Â
Competitor Use Cases:
- Automated patch management: Kandji’s Auto Apps library offers common Apple applications ready to deploy and can be set to scan devices automatically to ensure they are updated.
- Out-of-the-box configurations: Kandji offers blueprint configuration templates for deploying applications to a MacOS device.
- Remote endpoint management: Technicians get full visibility of all MacOS devices, including applications, activity, and logs of remediations for any issues.
Competitor Shortcomings:
- Limited features: According to G2 users, one of Kandji’s biggest challenges is that its platform could improve several of its features, including alerts and notifications on Slack and email, as well as remote shell commands per device.Â
- No support for other OSs: Designed specifically for Apple-only environments, this solution would not be compatible with hybrid set-ups and organizations would have to invest in another solution to support non-Apple devices.Â
- Limited reporting: Users on G2 have noted that extracting detailed reports can be difficult, and some metrics cannot be extracted.
NinjaOne
Why your peers choose us over Kandji
Kandji is an Apple-centric MDM that helps IT teams monitor and manage all their Apple devices. That said, its greatest strength is also its biggest weakness: It offers little to no support for other operating systems.
Comparatively, NinjaOne helps IT organizations reduce cost and complexity by managing Android and Apple mobile devices and their Windows, macOS, Linux, VMs, and SNMP devices within a single pane of glass. This makes NinjaOne an all-in-one solution that IT enterprises of all sizes across all industries can use.
with Mark Andres, Director of IT Services at GSDSolutions
NinjaOne is Trusted by Over 17,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.
Chris Saas, Owner, OWC Pro IT Services
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Connectwise
Teamviewer
ScalePad
Bitdefender
IT Glue
Computicate
Autotask
NinjaOne vs. Kandji FAQs
How does Kandji compare to NinjaOne?
Kandji is a comprehensive Apple device MDM that offers few integrations with other operating systems. Business leaders seeking more flexibility choose NinjaOne instead, as its MDM manages different mobile operating systems in a single platform. Its MDM software solution also offers complete inventory tracking, easy provisioning, configuration management, and remote troubleshooting so your IT team remains as productive as possible while on the go without sacrificing security.
Does Kandji offer a Server Monitoring feature?
No, it does not. NinjaOne, on the other hand, offers a complete platform, including IT server monitoring, easy-to-use remote monitoring and management, IT automation, comprehensive patch management, and integrated cloud backup.
Does Kandji offer a free version?
Kandji offers a 14-day free trial and unlimited support, similar to NinjaOne, which provides unlimited onboarding, training, and support. NinjaOne likewise offers a 14-day free trial with complete access to all its solutions.
Does Kandji have support for Mac, Windows, and Linux users?
Kandji supports and manages all Apple operating systems, including macOS, iOS, iPadOS, and tvOS. Alternatively, NinjaOne’s MDM manages Android and Apple mobile devices, along with Windows, macOS, Linux, VMs, and SNMP devices.
Does Kandji offer 24/7 support?
Kandji offers free support to all customers 24 hours a day, 5 days a week. NinjaOne, rated #1 in customer support, offers 24/7 support.
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