NinjaOne vs. Microsoft Intune

Why your peers choose NinjaOne over Microsoft Intune

NinjaOne

VS

Powerful and intuitive remote monitoring and management

Best-in-class Support

NinjaOne has been recognized as #1 in support year-after-year by users on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Top-Rated Patch Management

NinjaOne offers top-rated OS patch management capabilities for Windows, Mac, and Linux endpoints and automated patching for over 100 third party Windows applications.

Fast, Secure Remote-Control

NinjaOne supports lightning-fast, one-click, secure integrations with multiple best-in-class remote control options, including TeamViewer, Splashtop, Control (ScreenConnect), and our proprietary Cloud RDP.

NinjaOne vs. Microsoft Intune Reviews

Microsoft Intune
Overall 4.8

(1,443)
4.5

(205)
Meets Requirements 9.1
1,295 Responses
8.9
147 Responses
Ease of Use 9.2
1,310 Responses
8.6
147 Responses
Ease of Setup 9.3
1,182 Responses
8.2
103 Responses
Ease of Admin 9.3
1,187 Responses
8.5
103 Responses
Quality of Support 9.4
1,253 Responses
8.3
141 Responses
Ease of Doing Business With 9.6
1,162 Responses
8.9
101 Responses
Product Direction (% positive) 9.8
1,296 Responses
9.4
144 Responses

Based on G2 Fall 2024

Microsoft Intune

Product Summary

Microsoft Intune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate and BYOD devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.

Use Cases

  • Centralized device management:
    Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations.
  • Application management:
    Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types.
  • Easy integration with Microsoft products:
    Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.

Shortcomings

  • Inefficient speed:
    From deploying and assigning configuration profiles to applications and showing the status of items, Intune can be frustratingly slow.
  • Lack of support for non-Windows devices:
    Users have reported that configuring macOS and Apple mobile devices is difficult, and fewer functionalities are available for non-Windows devices.
  • Learning curve: According to G2 reviews, InTune’s interface can be complex, requiring new users to expend more time and resources to learn and understand how to use the platform fully.

Why your peers choose NinjaOne over Microsoft Intune

Microsoft Intune, while a robust solution, could improve its configuration and deployment processes. According to some G2 users, configuration changes could take time, which may lead to some production delays. NinjaOne, on the other hand, has been proven to improve operational efficiency from day one. IT professionals can easily manage larger enterprise environments as NinjaOne remains fast and reliable regardless of how many endpoints you manage.

This, combined with the fact that NinjaOne is a powerful all-in-one endpoint management solution that supports Windows, macOS, Linux, Android, iOS, and iPad devices from a single pane of glass, making NinjaOne an excellent alternative to Intune. Designed by IT for IT, all NinjaOne products are proven to increase productivity, reduce security risk, and lower IT costs from day one. As the #1 on G2 for endpoint management, remote monitoring and management, and patch management, it is no wonder why 20,000+ clients worldwide trust NinjaOne as their go-to software solution for enterprise IT management. 

“NinjaOne streamlined new-clinic onboarding. What previously took weeks, we completed in a day with NinjaOne.”

Ernie Turner // Director of IT at Vetcor

#1-Rated Patch
Management Solution

NinjaOne helps IT teams improve security with automated patch management software that enables you to identify, evaluate and deploy patches to any device, anywhere – no infrastructure required.

Improve patch compliance by 35% (and spend 90% less time doing it) by fully automating patching across Windows, Mac, and Linux endpoints.

G2 Grid - Patching - Winter 2025
G2 Leader - Spring 2025
G2 Best Relationship - Spring 2025
G2 Best Results - Spring 2025
G2 Best Usability - Mid-Market - Spring 2025
G2 Most Implementable - Mid-Market - Spring 2025

This is why customers love us

NinjaOne Integrations

Splashtop logo Splashtop
Azure logo Azure
SentinelOne logo SentinelOne
Slack logo Slack
CrowdStrike logo CrowdStrike
Okta logo Okta
ConnectWise logo ConnectWise
N-able logo N-able Passportal
OneLogin logo OneLogin
ITGlue logo IT Glue
  • Splashtop integration logo

    Splashtop

  • Azure integration logo

    Azure

  • SentinelOne integration logo

    SentinelOne

  • Slack integration logo

    Slack

  • CrowdStrike integration logo

    CrowdStrike

  • Okta integration logo

    Okta

  • ConnectWise integration logo

    ConnectWise

  • N-Able integration logo

    N-Able

  • One Login logo

    One Login

  • IT Glue logo

    IT Glue

NinjaOne vs. Microsoft Intune FAQs

NinjaOne remains the top Intune alternative because of its ease of use and fast deployment. With a proven track record of driving radical efficiency from the get-go, Ninja’s platform automates the hardest parts of IT. Whether you’re a small business or a sprawling enterprise, NinjaOne delivers visibility, security, and control over all endpoints.

Microsoft Intune could improve its support for non-Windows devices. NinjaOne, on the other hand, is praised for its superior customer support. It boasts one of the fastest first-response times, at an average of 31 minutes from receiving an IT ticket, and a market-leading CSAT (customer satisfaction score) of 98.4%. This is why Ninja is consistently rated as the #1 in customer support.  

Intune supports Linux devices, including Ubuntu LTS desktops; however, G2 reviews say that non-Windows devices receive less support. Alternatively, NinjaOne has established itself as an experienced cloud-native management software solution for Linux devices.

Currently, Intune only supports Microsoft Defender. Comparatively, NinjaOne offers single-pane antivirus integration with leading software providers to keep your endpoints safe against even the most sophisticated cyber threats.

Ready to simplify the hardest parts of IT?

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