NinjaOne vs. N-able N-central (SolarWinds)
Why your peers choose NinjaOne over N-able N-central
NinjaOne
VS
NinjaOne vs. N-able N-central Reviews
 |
N-able N-central |
|
|---|---|---|
| Overall | 4.8 (1,443) |
4.4 (396) |
| Meets Requirements | 9.1 1,295 Responses |
8.4 299 Responses |
| Ease of Use | 9.2 1,310 Responses |
7.9 306 Responses |
| Ease of Setup | 9.3 1,182 Responses |
7.6 258 Responses |
| Ease of Admin | 9.3 1,187 Responses |
7.9 254 Responses |
| Quality of Support | 9.3 1,253 Responses |
7.7 287 Responses |
| Ease of Doing Business With | 9.6 1,162 Responses |
8.4 246 Responses |
| Product Direction (% positive) | 9.8 1,296 Responses |
8.7 294 Responses |
Based on G2 Fall 2024
N-able N-central
Product Summary
N-central is an IT management solution by N-able that allows organizations to manage, monitor, and secure their endpoints. N-central provides RMM, patch management, data backup, and IT automation features that enable IT professionals to streamline processes and gain control over their entire IT infrastructures. From the N-central platform, users can integrate their PSA solutions in order to manage both their businesses and IT environments.
Use Cases
- RMM: With RMM, IT teams can monitor, manage, and secure their remote or on-premise IT infrastructures.
- Patch management: N-central patch management helps IT teams secure and update endpoint devices.
- IT automation: Using IT automation features, MSPs and IT professionals can automate tasks to streamline workflows.
- Remote support: With remote access, IT teams can provide IT support for all devices regardless of location.
Shortcomings
- Steep learning curve: N-Central’s interface can be complex, making it more challenging and resource-intensive for new users to utilize the platform’s capabilities fully.
- Customer support issues: Customer support sometimes points users to pre-made guides and issues canned responses rather than working with the users to solve their technical issues.
- IT automation challenges: IT automation setup on the platform can be challenging and time-consuming.
Why your peers choose NinjaOne over N-able N-central
NinjaOne streamlines daily IT operations better than N-Central thanks to having a more user-friendly interface. In addition, NinjaOne’s IT automation features are more advanced and can be set up at the click of a button compared to N-Central. Reviews on G2 highlight how NinjaOne automates routine tasks and complex workflows with greater ease and efficiency than N-central, which is difficult to configure. As a G2 leader in customer service, Ninjaone offers superior customer support, with responsive and helpful service.
“CNWR manages about 3,000 endpoints. Prior to NinjaOne we were using N-able. The big change driver in the switch was the fact that we didn’t have a good co-manage setup in terms of granular permissions and good controls that we got with NinjaOne.”
Tom Lawrence // Head of Media Creation & Solutions Design at CNWR
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT Glue-
Splashtop
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Azure
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SentinelOne
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Slack
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CrowdStrike
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Okta
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ConnectWise
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N-Able
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One Login
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IT Glue
Deliver remarkable IT services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
NinjaOne vs. N-able N-central FAQs
How does N-able N-central compare to NinjaOne?
While N-able N-central reviews point to the platform’s IT automation requiring a lot of time and effort, NinjaOne’s easy-to-use platform significantly boosts productivity by simplifying complex IT processes. NinjaOne also offers world-leading customer support that provides context-specific solutions and answers rather than simply sending pre-written responses.
How does the interface compare between N-able N-central vs NinjaOne?
NinjaOne offers a variety of IT operations management tools in a single pane of glass. Its user interface design is focused on simplicity and efficiency, reducing staff onboarding time and streamlining daily operations. In contrast, N-central reviews have mentioned how sections are grouped in confusing manners and that the interface can feel clunky.
Does N-able N-central provide IT automation?
Yes, N-able N-central offers IT automation; however, reviewers have stated that the interface and implementation can be difficult and frustrating. NinjaOne is a great N-Central alternative as its simple interface makes it easy for users to automate patches or set policies, reducing the need for manual intervention and increasing overall IT efficiency.
How does the implementation process compare between N-able N-central vs NinjaOne?
Setting up N-Central requires extensive training and resources. This steep learning curve can make it costly and time-consuming. NinjaOne, on the other hand, makes it easy for users to make full use of its features thanks to its simple user interface.
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