Why your peers choose NinjaOne over N-able N-central (SolarWinds)
N-able N-central
PRODUCT SUMMARY
N-central is an IT management solution by N-able that allows organizations to manage, monitor, and secure their endpoints. N-central provides RMM, patch management, data backup, and IT automation features that enable IT professionals to streamline processes and gain control over their entire IT infrastructures. From the N-central platform, users can integrate their PSA solutions in order to manage both their businesses and IT environments.
USE CASES
- RMM: With RMM, IT teams can monitor, manage, and secure their remote or on-premise IT infrastructures.
- Patch management: N-central patch management helps IT teams secure and update endpoint devices.
- IT automation: Using IT automation features, MSPs and IT professionals can automate tasks to streamline workflows.
- Remote support: With remote access, IT teams can provide IT support for all devices regardless of location.
SHORTCOMINGS
- Steep learning curve: N-Central’s interface can be complex, making it more challenging and resource-intensive for new users to utilize the platform’s capabilities fully.
- Customer support issues: Customer support sometimes points users to pre-made guides and issues canned responses rather than working with the users to solve their technical issues.
- IT automation challenges: IT automation setup on the platform can be challenging and time-consuming.
NinjaOne
WHY YOUR PEERS CHOOSE US OVER N-ABLE N-CENTRAL
NinjaOne streamlines daily IT operations better than N-Central thanks to having a more user-friendly interface. In addition, NinjaOne’s IT automation features are more advanced and can be set up at the click of a button compared to N-Central. Reviews on G2 highlight how NinjaOne automates routine tasks and complex workflows with greater ease and efficiency than N-central, which is difficult to configure. As a G2 leader in customer service, Ninjaone offers superior customer support, with responsive and helpful service.
“CNWR manages about 3,000 endpoints. Prior to NinjaOne we were using N-able. The big change driver in the switch was the fact that we didn’t have a good co-manage setup in terms of granular permissions and good controls that we got with NinjaOne.”
Tom Lawrence, Head of Media Creation & Solutions Design at CNWR
NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen,
Principal and CTO,
Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
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Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
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NinjaOne vs. N-able N-central FAQs
How does N-able N-central compare to NinjaOne?
While N-able N-central reviews point to the platform’s IT automation requiring a lot of time and effort, NinjaOne’s easy-to-use platform significantly boosts productivity by simplifying complex IT processes. NinjaOne also offers world-leading customer support that provides context-specific solutions and answers rather than simply sending pre-written responses.
How does the interface compare between N-able N-central vs NinjaOne?
NinjaOne offers a variety of IT operations management tools in a single pane of glass. Its user interface design is focused on simplicity and efficiency, reducing staff onboarding time and streamlining daily operations. In contrast, N-central reviews have mentioned how sections are grouped in confusing manners and that the interface can feel clunky.
Does N-able N-central provide IT automation?
Yes, N-able N-central offers IT automation; however, reviewers have stated that the interface and implementation can be difficult and frustrating. NinjaOne is a great N-Central alternative as its simple interface makes it easy for users to automate patches or set policies, reducing the need for manual intervention and increasing overall IT efficiency.
How does the implementation process compare between N-able N-central vs NinjaOne?
Setting up N-Central requires extensive training and resources. This steep learning curve can make it costly and time-consuming. NinjaOne, on the other hand, makes it easy for users to make full use of its features thanks to its simple user interface.
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