NinjaOne vs. N-able N-sight: Why your peers choose NinjaOne over N-able

Powerful and intuitive remote monitoring and management

Best-in-class Support

NinjaOne has been recognized as #1 in support year-after-year by users on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Top-Rated Patch Management

NinjaOne offers top-rated OS patch management capabilities for Windows, Mac, and Linux endpoints and automated patching for over 100 third party Windows applications.

Fast, Secure Remote-Control

NinjaOne supports lightning-fast, one-click, secure integrations with multiple best-in-class remote control options, including TeamViewer, Splashtop, Control (ScreenConnect), and our proprietary Cloud RDP.

NinjaOne vs. N-able N-sight Reviews

Criteria
N-able RMM (formerly SolarWinds RMM)
Overall Rating   4.8 out of 5 (1,182)  4.2 out of 5 (186)
Meets Requirements
9.2
Responses: 905
8.6
Responses: 111
Ease of Use
9.3
Responses: 912
8.3
Responses: 110
Ease of Setup
9.4
Responses: 804
8.2
Responses: 90
Ease of Admin
9.5
Responses: 80
8.2
Responses: 89
Quality of Support
9.4
Responses: 876
8.0
Responses: 109
Ease of Doing Business with
9.6
Responses: 808
8.3
Responses: 90
Product Direction (% positive)
9.8
Responses: 897
8.1
Responses: 106

Based on G2 Spring 2024

N-able N-sight

Product Summary

N-able N-sight is a remote monitoring and management solution that provides endpoint management, remote access, and ticketing tools to improve IT management. MSPs and IT professionals remotely monitor and manage devices,complex networks, and their IT infrastructures using N-sight. N-able’s services are designed to manage and secure small- and mid-size enterprises, simplifying physical, hybrid, and cloud environments with a secure platform.

Use Cases

  • Remote support:
    This feature can enable IT technicians or support personnel to access and control devices or systems remotely for troubleshooting, maintenance, and end-user assistance purposes:
  • Remote tasks feature:
    IT administrators can remotely execute various tasks on computers or devices within a network. It automates routine maintenance, deploys software updates, and manages configurations across multiple endpoints.
  • Automation:
    N-sight provides IT automation features and preconfigured scripts, enabling IT professionals to streamline workflows and boost efficiency.

Shortcomings

  • Customer support:
    Some users have stated that N-able’s customer support could be further improved, including offering more comprehensive online guides. 
  • Delayed actions:
    Scripts & patches take some time to deploy, and it can be hard to troubleshoot and ensure the success of actions taken.
  • Alerts:
    Customers complain that N-able generates a lot of false alerts, which require manual validation by technicians. 

NinjaOne

Why your peers choose us over N-able N-sight

More business leaders are choosing NinjaOne over N-able N-sight because of Ninja’s user-friendliness. Growing pains are associated with using N-sight, making it better suited for more mature and experienced IT technicians. NinjaOne, on the other hand, is a robust and lightweight software solution that is simple to deploy, intuitive to use, and full of IT management features and functions. Additionally, NinjaOne integrates with dozens of leading business applications, making it a powerful all-in-one RMM for the modern MSP. 

NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars

Here’s What Our Customers Say About Us

As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”

Brian Roemen, Principal and CTO, Brave North Technology 

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack logo icon

Slack

Promys logo icon

Promys

Accelo logo icon

Accelo

Webroot logo icon

Webroot

SentinelOne logo icon

SentinelOne

Splash logo icon

Splashtop

Malware Bytes logo icon

Malwarebytes

RepairShop logo icon

RepairShopr

Connect wise logo icon
Connectwise
Teamviewer integration icon

Teamviewer

Scalepad logo icon

ScalePad

Bitdefender logo icon

Bitdefender

IT Glue logo icon
IT Glue
Computicate logo icon

Computicate

Autotask logo icon

Autotask

SolarWinds logo

NinjaOne vs. N-able N-sight FAQs

NinjaOne is trusted by 20,000+ customers worldwide for its ease of use, fast deployment, and free and unlimited onboarding, support, and training. Compared to N-able, NinjaOne can be easily used by anyone, regardless of technical skill or experience.

This is the key difference between the two: While both platforms are feature-rich, N-sight has a steep learning curve. Setting up the correct workflows may need significant time and effort – something that may not be easily available for startups.

No. N-sight users must manually configure various policies, including patching, scripting, and backup, among others. This may become a challenge for MSPs looking to scale in the coming years.

Some G2 users have stated that N-able can become less performant when supporting more endpoint devices. On the other hand, NinjaOne has been proven and tested to maintain exceptional performance even with incredibly high endpoint counts.

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