We‘ve done our homework.
Thought we’d help you with yours.

We’ve compared NinjaOne with other tools in the space so you can weigh your options before you pick one.

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User interface of NinjaOne RMM software
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NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Leader - Winter 2025
G2 - 5 stars reviews
G2 Best Results - Winter 2025
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G2 Most Implementable - Winter 2025
Rating Capterra white
G2 Best Relationship - Winter 2025
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G2 Best Usability - Winter 2025

Best RMM software in G2 Grid

At NinjaOne, we put our partners first – that’s why our partners rated NinjaOne RMM the best RMM software on the G2 Grid for remote monitoring and management software. Not only that, we’ve been ranked #1 in customer support year over year, with an average customer satisfaction score of 98 / 100.

RMM G2 grid 2023
Criteria NinjaOne logo Datto RMM Kaseya ConnectWise RMM N-Central N-Sight
RMM
Atera Syncro
Ease of Setup,
Admin,
and Use
95 84 76 85 78 84 93 91
Quality of
support
95 84 74 78 81 82 92 85
Device
Management
95 92 83 87 90 87 91 89
Remote
Monitoring
95 91 86 90 90 93 92 89
Patch
Management
92 90 80 82 81 86 87 84
Remote Access 94 94 86 85 91 92 93 90
Overall Average: 94 89 81 85 85 87 91 88

See how MSPs rate NinjaOne’s RMM software against other RMMs

Criteria logo

Average

Likely to Recomend
96%
85%
Positive Product Direction
100%
90%
Meets Requirements
94%
85%
Ease of Admin
96%
75%
Ease of Doing Business
89%
79%
Quality of Support
92%
82%
Ease of Setup
95%
85%
Ease of Use
85%
65%
 

Implementation time

Payback period

logo
0.6
2 months
6.0
12 months
Average
1.4
2 months
12.8
13 months

Here’s What Our Customers Say About Us

The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.

Chris Saas, Owner, OWC Pro IT Services

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutionsm

Everything you need to manage, secure, and support your distributed endpoints

OS Patching icon

Automated patching

Automatically patch Windows, MacOS, and Linux operating systems vulnerabilities and auto-update over 200 3rd party applications.

OS Patching icon

Software management

Get a full inventory of the software in your environment and install or uninstall applications at the click of a button.

Secure remote access icon

Secure remote access

Take direct control of managed endpoints for fast, secure, hands-on support.

Task automation icon

Endpoint task automation

Automate repetitive endpoint tasks (app installs, patching, device setup, maintenance) to standardize outcomes, free up technicians, and improve device stability.

Monitoring and alerting icon

Device monitoring and alerting

Monitor devices in real time and automatically notify technicians when an issue arises so they can remediate faster and minimize end-user impact.
Device actions icon

One-click device actions

Initiate actions, deploy remediations, stop tasks, and initiate terminal sessions in the background for hands-on management without interrupting end-users.

Server backups icon

Hybrid Endpoint Backup

Protect critical business data on all your Windows and Mac endpoints with easy-to-manage cloud-first backup.

Resolve tickets icon

Service Desk

Improve ticket resolution times and service delivery outcomes with actionable, context-rich automated IT ticketing.
Documentation icon

IT documentation

Securely document credentials, processes, and context details so you never have to waste time hunting for information again.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

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Slack

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Promys

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Accelo

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Webroot

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SentinelOne

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Splashtop

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Malwarebytes

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RepairShopr

Connect wise logo icon
Connectwise
Teamviewer integration icon

Teamviewer

Scalepad logo icon

ScalePad

Bitdefender logo icon

Bitdefender

IT Glue logo icon
IT Glue
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Computicate

Autotask logo icon

Autotask

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