NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Criteria |
Pandora FMS |
|
---|---|---|
Overall Rating | 4.8 out of 5 (1,443) | 4.6 out of 5 (194) |
Meets Requirements |
9.1
|
9.3
|
Ease of Use |
9.2
|
9.1
|
Ease of Setup |
9.3
|
9
|
Ease of Admin |
9.3
|
8.4
|
Quality of Support |
9.4
|
9
|
Ease of Doing Business With |
9.6
|
9
|
Product Direction (% positive) |
9.8
|
9.8
|
Based on G2 Fall 2024
Pandora FMS is a comprehensive IT management solution that includes audit, monitoring, configuration management, remote control, ITSM, inventory, and system security. Its platform helps IT teams of all sizes find and solve problems quickly to keep their IT network healthy.
Pandora FMS is a flexible monitoring system that IT professionals use to better understand their IT networks. That said, it has its challenges, including a steep learning curve that may be demanding for beginner IT technicians. Companies with demanding workflows choose NinjaOne instead for its fast deployment, ease of use, and superior customer service.
As a trusted endpoint management company offering all-in-one products, NinjaOne is proven to increase productivity, reduce security risk, and lower IT costs. Specifically, its IT management tool gives enterprises complete visibility and control over their IT operations to drive exceptional service delivery, global efficiency, and end-user satisfaction from day one.
With NinjaOne, we have a single pane of glass to manage backups, [ticketing, antivirus, asset management], software updates, software deployment, remote management, and device management and monitoring. [In] less time, we are able to do so much more.
Joann Dewwealth-O’Brien, Senior Technology Manager at Rare
with Mark Andres, Director of IT Services at GSDSolutions
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Teamviewer
ScalePad
Bitdefender
Computicate
Autotask
One of the main reasons users look for a Pandora FMS alternative is its user-friendliness. Despite its wide range of features, Pandora FMS carries a steep learning curve that requires significant time and effort to learn its platform. Even then, some G2 users say that software is not intuitive and can begin to lag when you add more managed endpoints.
NinjaOne, on the other hand, has established itself as one of the easiest monitoring solutions on the market today. 20,000+ customers worldwide trust NinjaOne to provide a single source of truth for IT teams across functions, giving you full visibility into your entire IT infrastructure.
No. Many user reviews have stated that Pandora FMS is challenging to learn and understand, even for more experienced IT technicians. Alternatively, 95% of NinjaOne customers say they experienced increased IT efficiency in just weeks of using the platform.
Currently, Pandora FMS does not support iPhone and iPad users. Nevertheless, the platform itself only offers network monitoring for Windows, Linux, Unix, Android, IBM Power i, and IBM z/os.
NinjaOne, on the other hand, discovers and manages all your IT assets, including Apple devices, from a single pane of glass.
Yes, Pandora FMS offers patch management and server backup services. However, some G2 users have said that Pandora FMS tools are not easy to use or understand—unlike NinjaOne. NinjaOne is rated #1 for patch management and is commended for its excellent server backup.
Yes, Pandora FMS offers a flexible help desk that is aligned with ITIL processes. However, NinjaOne ranks higher than Pandora FMS regarding its help desk capabilities. Rated #1 in customer support, NinjaOne boasts one of the fastest first-response times of under 30 minutes from receiving an IT ticket and the market-leading CSAT (customer satisfaction score) of 97%.