NinjaOne vs. PRTG Reviews
Based on G2 Fall 2024
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Based on 500+ verified user reviews on G2.
PRTG
PRODUCT SUMMARY
Praessler PRTG Network Monitor is an infrastructure monitoring solution that empowers sysadmins and IT teams to keep track of network devices around the globe. PRTG Network Monitor simplifies collecting device status and health reports and sending out alerts for unusual metrics. PRTG operates on sensor-based licensing which allows users to customize their network monitoring but can also limit the number of metrics being tracked.
USE CASES
- Remote monitoring:
With remote monitoring functions, PRTG Network Monitor can detect device status, and measure other metrics based on the configured sensors. - Network management:
PRTG provides visibility with dashboards that can display network conditions and issues such as outages and traffic packet loss. - IT infrastructure security:
Its alert and report system acts as a first line of defense against network vulnerabilities, allowing users to act quickly.
SHORTCOMINGS
- Limited features:
PRTG focuses primarily on network monitoring, and some users have complained about lack of integrations. - Slow interface:
According to users, it can take some time to navigate the dashboards, and the user interface can be slow to respond. - Requires Windows to run:
While PRTG can be configured to monitor macOS and Linux, the PRTG software must be installed on a Windows server. - Alert issues:
Reviewers have noted that there are several issues with alerts such as lack of alerts for issues other than outages and disruptive false positive notifications.
NinjaOne
Why your peers choose us over PRTG
While PRTG claims they can monitor network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more, NinjaOne allows users to monitor their IT assets and manage and patch their hardware and software. NinjaOne’s unified IT management platform provides a comprehensive suite of tools, consolidating remote monitoring and management (RMM), network management software (NMS), patch management, IT automation, remote access, backup, ticketing, and mobile device management (MDM) in one easy-to-use and seamlessly integrated platform.
NinjaOne also features accurate, real-time alerts, keeping IT environments secure and operational and minimizing vulnerabilities and downtime more effectively than PRTG’s monitoring-centric approach. In addition, PRTG’s sensor-based licensing places a hard limit on the devices and metrics that IT teams can keep track of which can mean users would need a different tool for their other IT assets.
NinjaOne’s cloud-native console can manage any devices as long as the user has an internet connection. PRTG requires a Windows server to run which can be more stable, but NinjaOne consolidates all the tools you need to monitor and manage multiple OS and mobile device monitoring and management, into a single pane of glass.
“As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
with Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Connectwise
Teamviewer
ScalePad
Bitdefender
IT Glue
Computicate
Autotask
NinjaOne vs. PRTG FAQs
How does PRTG compare to NinjaOne?
Both PRTG and NinjaOne offer powerful monitoring capabilities, but the NinjaOne offers a more complete solution that also consolidates , patching, remote access, automation, remote management tools, software deployment, backup, ticketing, and mobile device management (MDM) into a single pane of glass.
In comparison to NinjaOne, is PRTG easy to set up?
· PRTG reviews mention how difficult and time-consuming the platform’s initial implementation is, as it requires many configurations to set up core functions such as firewalls. NinjaOne’s simple design and fast onboarding processes make It a great alternative for PRTG. NinjaOne can be deployed quickly, and it doesn’t take a lot of resources to fully leverage its many features.
How does PRTG`s alert system compare to NinjaOne's regarding accuracy and flexibility?
PRTG’s alert system can be buggy and some PRTG reviews say that some alerts do not provide details about issues. In addition, PRTG’s alerting system lacks customization options. NinjaOne has more powerful alerting that can be automated and customized precisely to users’ needs.
How many integrations does PRTG support?
While NinjaOne offers seamless integration with 50+ third-party applications, PRTG’s integrations are limited to their 46 technology partners. This offers IT teams less flexibility when it comes to their IT operations.
Does PRTG offer a good amount of integrations?
NinjaOne integrates with more third-party applications than PRTG. NinjaOne offers more features and seamlessly integrates with various third-party applications, providing more flexibility for IT teams and streamlining workflows.
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