NinjaOne vs. SOTI MobiControl: Why your peers choose NinjaOne over SOTI MobiControl

Powerful and intuitive remote monitoring and management

Best-in-Class Support

NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

NinjaOne vs. SOTI MobiControl Reviews

Criteria
SOTI MobiControl
Overall Rating  4.8 out of 5 (1,443)  4.3 out of 5 (24)
Meets Requirements
9.1
Responses: 1,295
8.6
Responses: 19
Ease of Use
9.2
Responses: 1,310
8.3
Responses: 19
Ease of Setup
9.3
Responses: 1,182
7.8
Responses: 16
Ease of Admin
9.3
Responses: 1,187
8.6
Responses: 16
Quality of Support
9.4
Responses: 1,253
7.7
Responses: 19
Ease of Doing Business With
9.6
Responses: 1,162
8.1
Responses: 16
Product Direction (% positive)
9.8
Responses: 1,296
8.2
Responses: 19

Based on G2 Fall 2024

SOTI MobiControl

PRODUCT SUMMARY

SOTI MobiControl is an Enterprise Mobility Management (EMM) solution for managing, securing, and deploying devices across different operating systems. The platform’s feature sets suit IT administrators looking for a tool to provide visibility and control over enterprise-owned endpoints.

Use Cases:

  • User interface: SOTI MobiControl features a user interface that simplifies device management.
  • Remote session: Users like the platform’s remote session feature for its reliability and efficiency.
  • Application deployment: SOTI MobiControl’s application deployment process is straightforward.

Shortcomings:

  • iOS support: Users stated that while it’s a good EMM tool for Android and Windows, its iOS support can be improved.
  • Tech assistance: Getting help from their tech and customer care can be challenging.
  • Geo-location map: SOTI MobiControl uses a map for its geo-location tracking that’s difficult to navigate and doesn’t display some roads.

NinjaOne

Why your peers choose us over SOTI MobiControl

NinjaOne makes an excellent SOTI MobiControl alternative because users find that SOTI MobiControl does not have adequate support for iOS systems.  NinjaOne offers a more comprehensive endpoint management solution that empowers users to monitor, manage, patch, and support their Windows, macOS, Linux, iOS, and Android devices from a single, intuitive console. While SOTI MobiControl’s user interface appears outdated for some reviewers, NinjaOne stands out for its simple design which makes it easy for users to understand and navigate. 

Another key strength of NinjaOne is that it’s ranked #1 in customer support. NinjaOne’s support team stands above the competition with a 98% CSAT score and a commitment to knowledgeable interactions and experiences tailored to best help each customer. In comparison, SOTI MobiControl reviews say that users often find it challenging to get prompt responses to their questions.

“With NinjaOne, we have a single pane of glass to manage backups, [ticketing, antivirus, asset management], software updates, software deployment, remote management, and device management and monitoring. [In] less time, we are able to do so much more.”

Joann Dewwealth-O’Brien, Senior Technology Manager at Rare

NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Fall 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”

Brian Roemen, Principal and CTO, Brave North Technology 

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack logo icon

Slack

Promys logo icon

Promys

Accelo logo icon

Accelo

Webroot logo icon

Webroot

SentinelOne logo icon

SentinelOne

Splash logo icon

Splashtop

Malware Bytes logo icon

Malwarebytes

RepairShop logo icon

RepairShopr

Connect wise logo icon
Connectwise
Teamviewer integration icon

Teamviewer

Scalepad logo icon

ScalePad

Bitdefender logo icon

Bitdefender

IT Glue logo icon
IT Glue
Computicate logo icon

Computicate

Autotask logo icon

Autotask

SolarWinds logo

NinjaOne vs. SOTI MobiControl FAQs

NinjaOne offers exceptional, top-rated customer service and a more modern, user-friendly interface than SOTI MobiControl. According to user reviews, SOTI MobiControl’s support for iOS devices is not as comprehensive or robust as NinjaOne’s.

Yes, SOTI MobiControl offers a free 30-day trial but limits users to 25 devices during the trial period. The provider offers two different packages of SOTI MobiControl’s cloud-based option for the trial. This means that users will not be able to get to experience the platform fully during the trial period. Signing up for a free trial with NinjaOne gives users full access to the platform and all available IT management tools.

Reviewers have stated that SOTI MobiControl also struggles with integrating with other cloud-based providers, such as Okta, due to its API lacking some features, such as an authentication bridge option. On the other hand, NinjaOne offers seamless cross-platform third-party integrations, while SOTI MobiControl also does not offer many integrations for iOS devices.

Reviews state that SOTI MobiControl’s interface is outdated, potentially due to a legacy front-end design or framework. In comparison, NinjaOne’s sleek, modern design streamlines IT processes and makes the platform easy to navigate and learn.

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