NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Criteria |
SOTI MobiControl |
|
---|---|---|
Overall Rating | 4.8 out of 5 (1,443) | 4.3 out of 5 (24) |
Meets Requirements |
9.1
|
8.6
|
Ease of Use |
9.2
|
8.3
|
Ease of Setup |
9.3
|
7.8
|
Ease of Admin |
9.3
|
8.6
|
Quality of Support |
9.4
|
7.7
|
Ease of Doing Business With |
9.6
|
8.1
|
Product Direction (% positive) |
9.8
|
8.2
|
Based on G2 Fall 2024
SOTI MobiControl is an Enterprise Mobility Management (EMM) solution for managing, securing, and deploying devices across different operating systems. The platform’s feature sets suit IT administrators looking for a tool to provide visibility and control over enterprise-owned endpoints.
NinjaOne makes an excellent SOTI MobiControl alternative because users find that SOTI MobiControl does not have adequate support for iOS systems. NinjaOne offers a more comprehensive endpoint management solution that empowers users to monitor, manage, patch, and support their Windows, macOS, Linux, iOS, and Android devices from a single, intuitive console. While SOTI MobiControl’s user interface appears outdated for some reviewers, NinjaOne stands out for its simple design which makes it easy for users to understand and navigate.
Another key strength of NinjaOne is that it’s ranked #1 in customer support. NinjaOne’s support team stands above the competition with a 98% CSAT score and a commitment to knowledgeable interactions and experiences tailored to best help each customer. In comparison, SOTI MobiControl reviews say that users often find it challenging to get prompt responses to their questions.
“With NinjaOne, we have a single pane of glass to manage backups, [ticketing, antivirus, asset management], software updates, software deployment, remote management, and device management and monitoring. [In] less time, we are able to do so much more.”
Joann Dewwealth-O’Brien, Senior Technology Manager at Rare
with Mark Andres, Director of IT Services at GSDSolutions
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Teamviewer
ScalePad
Bitdefender
Computicate
Autotask
NinjaOne offers exceptional, top-rated customer service and a more modern, user-friendly interface than SOTI MobiControl. According to user reviews, SOTI MobiControl’s support for iOS devices is not as comprehensive or robust as NinjaOne’s.
Yes, SOTI MobiControl offers a free 30-day trial but limits users to 25 devices during the trial period. The provider offers two different packages of SOTI MobiControl’s cloud-based option for the trial. This means that users will not be able to get to experience the platform fully during the trial period. Signing up for a free trial with NinjaOne gives users full access to the platform and all available IT management tools.
Reviewers have stated that SOTI MobiControl also struggles with integrating with other cloud-based providers, such as Okta, due to its API lacking some features, such as an authentication bridge option. On the other hand, NinjaOne offers seamless cross-platform third-party integrations, while SOTI MobiControl also does not offer many integrations for iOS devices.
Reviews state that SOTI MobiControl’s interface is outdated, potentially due to a legacy front-end design or framework. In comparison, NinjaOne’s sleek, modern design streamlines IT processes and makes the platform easy to navigate and learn.