Powerful and intuitive remote monitoring and management
Best-in-Class Support
NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
Fast, Intuitive UI
NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.
Easy and effective automation
NinjaOne vs. SuperOps Reviews
Based on G2 Spring 2024
SuperOps
PRODUCT SUMMARY
SuperOps is a unified remote monitoring and management (RMM) solution that focuses on serving fast-growing small-to-medium businesses.
Competitor Use Cases:
- Patch management: Automated patching allows SuperOps users to ensure that devices and servers comply with industry standards.
- IT automation: SuperOps can automate repeatable tasks to reduce the need for manual intervention. This platform also offers out-of-the-box scripts commonly used by MSPs.
- IT asset management: Users can monitor all of an organization’s hardware and software globally and remotely access devices to remediate anomalies and issues.
Competitor Shortcomings:
- Features: As a newer solution on the market, SuperOps lacks many features that more mature RMM providers have.
- Ticketing: SuperOps ticketing feature lacks quality-of-life features and can be buggy.
- Integrations: G2 reviewers have said that the list of third-party integrations still needs to be expanded.
NinjaOne
Why your peers choose us over SuperOps
SuperOps is not as feature-rich compared to NinjaOne’s comprehensive suite of tools. Users have also considered SuperOps’ user interface complicated and challenging to navigate. In contrast, NinjaOne offers a user-friendly interface that streamlines IT operations workflows and boosts user productivity. According to reviews, SuperOps has limited integrations with third-party applications.
with Mark Andres, Director of IT Services at GSDSolutions
NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
Improve end-user support
Do more with less
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Focus on growth
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Teamviewer
ScalePad
Bitdefender
Computicate
Autotask
NinjaOne vs. SuperOps FAQs
How does SuperOps compare to NinjaOne?
SuperOps is a new RMM solution that struggles with a lack of features and integrations. On the other hand, NinjaOne consolidates multiple functions that simplify IT operations and also integrate seamlessly with a lot of third party applications.
Does SuperOps offer 3rd party integrations?
SuperOp doesn’t have many third-party integrations compared to more established solutions like NinjaOne. Reviewers on G2 expressed concern that SuperOps’ API differs greatly from other software commonly used by MSPs, which may make future integrations difficult to implement.
Does SuperOps offer a ticketing feature?
Yes, SuperOps comes with a ticketing system. However, reviews have mentioned that the system can be unresponsive and that some functions, such as change requests, aren’t available.
Does SuperOps have reliable RMM software?
SuperOps combines RMM software and PSA software into one solution. On the other hand, NinjaOne is a comprehensive solution that consolidates RMM, patch management, backup, and more into a single pane of glass. NinjaOne also has integrations with PSA software available.
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