Powerful and Intuitive remote monitoring and management
Best-in-class Support
NinjaOne has been recognized as #1 in support year-after-year by users on G2. With free and unlimited onboarding, training, and support, we are your partner in success.
Top-Rated Patch Management
NinjaOne offers top-rated OS patch management capabilities for Windows, Mac, and Linux endpoints and automated patching for over 100 third party Windows applications.
Fast, Secure Remote-Control
NinjaOne supports lightning-fast, one-click, secure integrations with multiple best-in-class remote control options, including TeamViewer, Splashtop, Control (ScreenConnect), and our proprietary Cloud RDP.
SyncroMSP
Product Summary
Designed primarily for managed service providers (MSPs), SyncroMSP is a software platform consolidating integral solutions for growing MSPs. With integrated RMM, PSA, and remote access tools, organizations can monitor, manage, and automate front-end and back-end operations. SyncroMSP can also integrate with popular MSP business tools.
Use Cases
- PSA:
SyncroMSP allows users to address client-facing concerns such as custom help desk workflows. - Remote management:
Users can monitor endpoint devices from a single hub and remediate any detected problems. - Patch management:
SyncroMSP detects devices that are missing patches and pushes out OS and third-party application updates. Users can schedule patches and utilize the script engine and script library to automate updates.
Shortcomings
- User interface:
SyncroMSP features a dashboard that may use some improvements in terms of customization for a better user experience. - Customer support:
Some users have stated that their support often gives generic answers and takes days or weeks to resolve a ticket fully. - Mobile issues:
Users have reported that SyncroMSP’s mobile app does not function well, which makes it difficult for field service technicians to use the platform.
NinjaOne
WHY YOUR PEERS CHOOSE US OVER SYNCROMSP
NinjaOne prioritizes ease of use for smooth-flowing onboarding and streamlined workflow. On the other hand, one of SyncroMSP’s shortcomings is its user interface. Its dashboard’s lack of customization makes it challenging for users to navigate and work with the platform. That’s why NinjaOne is an ideal choice for most IT professionals over SycroMSP. NinjaOne features an intuitive dashboard that provides a clear IT infrastructure overview, allowing for increased productivity.
The platform also features powerful automation that performs repetitive tasks with scripting and policy-based workflows, freeing valuable time for strategic IT initiatives. Additionally, NinjaOne boasts industry-grade functionalities that help IT professionals centralize and streamline their management tasks. The platform is also rated #1 on G2 for essential IT features, including patch management, remote monitoring and management, and endpoint management. These, plus all its key functionalities, make NinjaOne a better choice for MSPs and IT teams.
“The exciting thing about NinjaOne is that it is a one-stop shop. We can do desktop management, remote management, software deployment and patch management. Plus, everything is in one dashboard. That is amazing for us! NinjaOne has all the bells and whistles of other centralized configuration managers, but without the expensive price tag.”
John Kavati, Global Director of IT Operations at Patra
with Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe
Here’s What Our Customers Say About Us
As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”
Brian Roemen, Principal and CTO, Brave North Technology
NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.
Ryan Reiffenberger, Reiffenberger.NET Technology Solutions
Deliver Remarkable IT Services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience
Slack
Promys
Accelo
Webroot
SentinelOne
Splashtop
Malwarebytes
RepairShopr
Connectwise
Teamviewer
ScalePad
Bitdefender
IT Glue
Computicate
Autotask
NinjaOne vs. SyncroMSP FAQs
How does SyncroMSP compare to NinjaOne?
While SyncroMSP offers its own set of features useful for managed service providers, NinjaOne is a unified endpoint management solution that offers comprehensive IT management, including features like patch management, remote monitoring, and robust automation. It’s an IT solution that covers nearly every essential tool that MSPs and IT professionals need to manage endpoints.
Does SyncroMSP offer its own backup solution?
SyncroMSP doesn’t have a built-in backup solution. It partners with Acronis to provide a backup solution for its users, which may limit backup and restore flexibility for some users.
How does SyncroMSP compare to NinjaOne for IT support?
Users reported slow resolution times for SyncroMSP’s support tickets, with some users waiting days for their issues to be resolved. On the other hand, NinjaOne offers 24/7 tech support and ensures inquiries are answered promptly through its different support channels.
Does SyncroMSP offer patch management?
Like many other platforms for managed service providers, SyncroMSP offers patch management functionalities.
Does SyncroMSP offer scripting features?
SyncroMSP offers scripting for automation, but some users report occasional issues with scheduled tasks, making it less reliable for critical tasks that need to be automated.
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