NinjaOne vs. Syxsense: Why your peers choose NinjaOne over Syxsense

Powerful and intuitive remote monitoring and management

Best-in-Class Support

NinjaOne has been recognized as #1 in support year-after-year by our partners on G2. With free and unlimited onboarding, training, and support, we are your partner in success.

Fast, Intuitive UI

NinjaOne makes your technicians more efficient with an intuitive, modern interface that puts all your decisions in one place and cuts out extra clicks. New technicians can learn NinjaOne in a matter of hours, not weeks.

Easy and effective automation

NinjaOne enables our partners to automate almost anything using scripting languages you already know including Powershell, ShellScript, Batch, and more – no need to learn a proprietary scripting language that locks you in.

NinjaOne vs. Syxsense Reviews

Criteria
Syxsense
Overall Rating  4.8 out of 5 (1,443)  4.5 out of 5 (81)
Meets Requirements
9.1
Responses: 1,295
9.0
Responses: 67
Ease of Use
9.2
Responses: 1,310
8.7
Responses: 69
Ease of Setup
9.3
Responses: 1,182
8.4
Responses: 53
Ease of Admin
9.3
Responses: 1,187
8.6
Responses: 56
Quality of Support
9.4
Responses: 1,253
8.8
Responses: 66
Ease of Doing Business With
9.6
Responses: 1,162
8.9
Responses: 54
Product Direction (% positive)
9.8
Responses: 1,296
9.3
Responses: 68

Based on G2 Fall 2024

Syxsense

PRODUCT SUMMARY

Syxsense offers endpoint and vulnerability management in a single dashboard, providing visibility and control for  IT teams of all sizes. It leverages automation to streamline IT and security operations and allow your IT team to focus on more strategic projects. 

Use Cases: 

  • Unified management: Syxsense allows you to monitor and manage your Windows, macOS, and Linux endpoint devices in a single console.
  • Patch management: All Syxsense products help keep your IT network healthy with automated patch management.
  • Endpoint task automation: Its products leverage automation to free your IT technicians from tedious, repetitive tasks. 

Shortcomings:

  • Complex UI: Syxsense may be better suited for more experienced IT pros who can take time learning about each feature.
  • Unreliable updates: Syxsense updates can occasionally create performance issues, causing its software to crash or error.
  • Sluggish remote access: Syxsense could improve its remote access tools to make the user experience more seamless.

NinjaOne

Why your peers choose us over Syxsense

According to some G2 users, Syxsense is a robust solution with a complicated UI. With its steep learning curve, Syxsense may be better suited for more experienced IT technicians. This may contribute to why more business leaders choose NinjaOne over Syxsense.

Compared to Syxsense, NinjaOne is designed by IT for IT and is meant to be as easy and intuitive as possible. Trusted by 20,000+ customers worldwide, NinjaOne is proven to increase productivity, reduce security risks, and lower IT costs from day one. By automating the hardest parts of IT, 95% of all Ninja customers have experienced increased IT efficiency, with 71% replacing more than four tools with NinjaOne after just weeks.

“In switching to NinjaOne, we eliminated the need for those other tools and enhanced our overall security posture thanks to NinjaOne’s single
pane environment. “

Nick Lenius, VP of IT at Great Plains Bank

NinjaOne is Trusted by Over 20,000 MSPs & IT Pros Across the Globe

G2 Crowd 5 sars
GetApp 5 stars
Capterra 5 stars
Software Advice 5 Stars
G2 Best Usability - Fall 2024
GetApp Category Leaders 2024
Capterra Shortlist 2024
Software Advice Best Customer Support 2022 badge

Here’s What Our Customers Say About Us

As we grew, we started looking for tools that would help us support more clients more efficiently. We wanted something that gave us more control over endpoints and systematically keep tabs on devices. We needed a tool that would notify us when something was wrong, let us customize those alerts, and help us automate tasks…What really set NinjaOne apart for us was the great design, modern technology, and the new features that come out all the time.”

Brian Roemen, Principal and CTO, Brave North Technology 

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.

Ryan Reiffenberger, Reiffenberger.NET Technology Solutions

Deliver Remarkable IT Services

Get insights icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Enduser support icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Fast icon

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

Growth icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack logo icon

Slack

Promys logo icon

Promys

Accelo logo icon

Accelo

Webroot logo icon

Webroot

SentinelOne logo icon

SentinelOne

Splash logo icon

Splashtop

Malware Bytes logo icon

Malwarebytes

RepairShop logo icon

RepairShopr

Connect wise logo icon
Connectwise
Teamviewer integration icon

Teamviewer

Scalepad logo icon

ScalePad

Bitdefender logo icon

Bitdefender

IT Glue logo icon
IT Glue
Computicate logo icon

Computicate

Autotask logo icon

Autotask

SolarWinds logo

NinjaOne vs. Syxsense FAQs

One of the main reasons users look for Syxsense alternatives is the platform’s many update issues. Some G2 users have said software updates sometimes don’t deploy automatically or remove icons after completion. While not necessarily a major issue, these small challenges may make the user experience less appealing. 

NinjaOne remains the top Syxsense alternative because of its powerful and lightweight solution. More business leaders choose NinjaOne to deliver visibility, action, and automation over all its Windows, macOS, and Linux endpoints. Built ground-up in the cloud, Ninja features a lightning-fast UI and intuitive interface so you can realize better business outcomes in less time.

Compared to Syxsense, NinjaOne is known worldwide for its ease of use. Designed by IT for IT, all Ninja products are designed to be used by almost anyone, regardless of technical skill or experience.

Syxsense, on the other hand, is reported to be limited in its user-friendliness.

It does; however, some G2 users have stated that the platform randomly lags or crashes. Alternatively, NinjaOne is known to remain reliable from the beginning, regardless of how much software is updated.

Syxsense offers a free 14-day trial of its fully functional product. This is similar to NinjaOne, which also offers a 14-day free trial of its product.

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