Carahsoft white logo

Industry:

Headquarters:

Reston, VA

Products Used:

Carahsoft Utilizes NinjaOne to Maintain Strict Security Standards while Scaling IT Operations

Challenges
  • Trouble scaling with hypergrowth
  • Multiple tools led to gross ineffiency
  • Time consuming and manual processes
  • Challenging to maintain security posture
Results
  • All-in-one patch and endpoint management, remote control, and reporting
  • 100% compliance to strictest security frameworks
  • NinjaOne fully deployed in one week
  • 60+ hours saved per month by helpdesk
  • 10+ minutes saved per patch deployment
Carahsoft logo

Industry:

Headquarters:

Reston, VA

Products Used:

Overview

Security and compliance are paramount when working in the public sector. Carahsoft knows this all too well, as it provides a wide range of IT solutions for the United States and Canada public sector, including federal, state, and local government agencies and public education.

As Carahsoft continued to secure more and more government contracts and grow at a breakneck speed, a new solution was clearly needed to scale and modernize its operations.

Swapping a multitude of disjointed tools for NinjaOne’s all-in-one automated endpoint management platform allowed Carahsoft to serve its evergrowing hybrid workforce at scale, while complying with the strictest security frameworks in the public sector.

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All-in-one, easy to use

After scoping other tools, NinjaOne’s cloud-native, unified endpoint management platform became the clear choice. “We chose NinjaOne because it offers a combined set of solutions all wrapped up into one easy-to-use product. Now, our help desk and patch management teams can access the tools they need from a single, secure platform,” said Ryan Wagoner, director of technology.

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Enhanced security

As a top-ranked government contract holder, Carahsoft maintains compliance with the highest cybersecurity standards. It helps ensure that government data is protected and the certifications give government agencies and public education institutions the assurance that their sensitive data remains secure.

“We leverage NinjaOne to help us in our security posture and we’re able to successfully achieve complete adherence to the strictest public sector compliance frameworks,” said Michael Moore, CIO.

“NinjaOne provides a number of role-based access controls and single sign-on capabilities that allow us to tie into our 853 security requirements and deliver a secure platform,” added Wagoner.

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Unparalleled visibility and meaningful time savings

NinjaOne’s monitoring and alerting gives the team the ability to detect when an endpoint needs attention, enabling much faster remediation. “The monitoring tools have given us unparalleled visibility into our endpoints,” Wagoner said. “It’s saved our team a lot of time when rolling out common security patches and updates.”

Added Moore: “NinjaOne’s automatic patching capabilities have helped our patch management team stay on top of security vulnerabilities. They find it much easier to deploy patches and remediations at scale across the workforce.”

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