ConcordIT logo white

Industry:

Headquarters:

Mooroolbark

Products Used:

NinjaOne Fills Security Gaps and Unifies Concord IT’s Network

Challenges
  • Lack of customer support
  • Lack of scripting capabilities
  • Lack of security
  • Limited third-party integrations
Results
  • Fully supported 2-week migration
  • 10 hours per week saved in manual tasks
  • Full compliance with cyber security standards
  • NinjaOne consolidated 5 legacy solutions
ConcordIT logo

Industry:

Headquarters:

Mooroolbark

Products Used:

Overview

Concord IT is a managed service provider dedicated to improving businesses’ productivity and efficiency through integrated and harmonized IT systems. Before NinjaOne, Concord IT used Syncro to manage and secure client endpoints. However, it became clear that Syncro lacked mission-critical features, leading to inefficiencies and security risks. Find out how switching to NinjaOne provided Concord IT with increased security, streamlined processes, and enhanced IT capabilities.

All-in-one single pane platform

Seamless integration with HaloPSA

“Consolidating standalone tools further reduces our supply chain risk, keeping us more secure and efficient,” said Andrew Dent, IT Director at Concord IT. On top of that, Dent described NinjaOne’s integration with HaloPSA as “seamless.”

time savings graphic

Robust script library drives efficiency

“We schedule automated installations of various software on client devices, which eliminates 10 hours a week in manual labor,” said Dent.

Happy customer graphic

Change management made easy

After a quick, two-week migration of all client devices, Dent reported “there were zero disruptions for clients.”

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