INS Systems white logo

Industry:

Headquarters:

Grand Blanc, MI

Products Used:

INC Systems Leverages NinjaOne for a More Efficient, Intuitive UX

Challenges
  • Time-consuming, overly complex tool
  • Onboarding is slow and tedius
  • Laborious deployment of new devices
Results
  • Simple, intuitive UI
  • New employees onboarded in one day
  • Automations improve end-user experience
INS Systems logo

Industry:

Headquarters:

Grand Blanc, MI

Products Used:

Overview

INC Systems has over 20 years of experience in IT consulting, ensuring client success by continuing to invest in cutting-edge technology. When INC System’s previous tool, ConnectWise Automate, became more of a hindrance rather than a catalyst to business growth, INC Systems decided to switch to NinjaOne. As a NinjaOne customer since 2018, INC Systems reaps the benefits of continuous innovation. Learn how INC Systems leverages NinjaOne to drive efficiency and enable growth.

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Low maintenance RMM

“We switched to NinjaOne because we were doing too much management of the tool itself [with ConnectWise Automate]. After we demoed NinjaOne we realized that it was hands-off and maintenance free,” said Jeremy Howell, CTO at INC Systems.

New device on boarding screenshot

Built-in automation drives effiiciency

NinjaOne’s powerful automations streamlines IT operations. “We’re gaining a lot of efficiencies in the tool by automating the onboarding of new devices, automatically deploying new software to machines, doing a lot of work behind the scenes,” said Howell.

time savings graphic

One-day onboarding

An intuitive user interface and enhanced user experience ensures that new employees hit the ground running. “With NinjaOne, people are up and running within the first day. [With] new employee onboarding, time savings is probably around 10 to 12 hours,” shared Howell.

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