H.E.R.O.S white logo

Industry:

Headquarters:

Chandler, CA

Products Used:

NinjaOne Backup Rescues H.E.R.O.S. After a Ransomware Attack

Challenges
  • Ransomware attack
  • Compromised two backups
Results
  • Entire network restored in 4 days
  • NinjaOne Backup was never compromised
  • Free, unlimited customer support
H.E.R.O.S black logo

Industry:

Headquarters:

Chandler, CA

Products Used:

Overview

H.E.R.O.S. Inc. specializes in the repair and overhaul of helicopter engines. Raffi Kajberouni, President and General Manager of H.E.R.O.S., shares his story of being a victim of ransomware. Kajberouni had three backup solutions in place when a ransomware attack occurred. “[It] attacked all levels of backup and compromised them all, except for NinjaOne Backup,” said Kajberouni. Find out how NinjaOne backup got H.E.R.O.S. Inc. back up and running in just four days.

Raffi - H.E.R.O.E.S featured
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Total network restoration

“With the support of [NInjaOne’s] team lead…we were able to restore our entire computer network in four days,” said Kajberouni.

Unlimited support at no cost

“I remember asking the team lead, ‘what is the cost of this?’ He immediately said, ‘there is no cost, now let’s focus on getting your business back up and running.’ I saw the hours this team put in. That defines NinjaOne. They are all about the customer, and all about doing right,” said Kajberouni.

Easy to use backup

“The entire process of NinjaOne Backup is seamless and painless. It makes my job easier,” said Kajberouni. “If you can control an app, you can run NinjaOne Backup.”

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