Industry:

Headquarters:

North Sydney

Products Used:

North Sydney Council Switches from SCCM to NinjaOne, Instantly Improves Patching Capabilities

Challenges
  • Lack of visibility into whether patches were applied successfully
  • Struggled to meet ACSC’s Essential 8 standards
  • Limited IT resources
Results
  • 50% more reliable patch management
  • Eliminated 4 tools with NinjaOne
  • Fully migrated to NinjaOne in 2 days

Industry:

Headquarters:

North Sydney

Products Used:

Overview

“The North Sydney Council (NSC), a local municipality in Australia, needed a more reliable and efficient tool for their patch management processes. NSC previously used Microsoft’s SCCM for patch management. But with a small team, the complexity of SCCM made it difficult for the team to patch effectively and efficiently. NSC’s IT team researched patch management solutions and chose NinjaOne as the best solution to serve the municipality’s needs.”

OS patching dashboard

Accelerate compliance from weeks to hours

The NSC IT team quickly realized the benefits of NinjaOne’s automated patch management. Remaining compliant with the ACSC’s Essential 8 (E8) requirements is critical to maintaining the municipality’s cyber resiliency. With NinjaOne’s automated patch management solution, the team was able to improve their patch reliability by 50%, greatly enhance their patch efficiency, and check all the boxes for E8 compliance within hours versus the weeks it took with their previous tool.

Happy customer graphic

Swift deployment, faster adoption

NSC’s IT team lead couldn’t be happier with how easy the transition to NinjaOne was. Migrating to the NinjaOne platform took only two days and resulted in zero downtime for end users. NinjaOne’s easy-to-use, intuitive interface, enabled his techs to get onboarded and proficient in no time. In addition, they were able to eliminate four tools resulting in significant cost savings.

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