Industry:

MSP

Headquarters:

Melbourne

Products Used:

Patch Management, RMM

Spirit Technology Solutions Simplifies and Scales with NinjaOne

Challenges

Repetative and time consuming tasks
Unscalable infostructure
Constant manual intervention

Results

Simple, intuitive UI
Scalable RMM
4-8 hours saved/day with automation
Faster new-technician onboarding

Industry:

MSP

Headquarters:

Melbourne

Products Used:

Patch Management, RMM

Overview

Spirit Technology Solutions (STS) is an Australian-based MSP managing over 6,500 endpoints. Previously, STS had tried both Kaseya and ConnectWise Automate as its RMM, but found both to be overly complicated and a hindrance to scale. Before switching to NinjaOne, STS wasted a lot of time that could have been spent with clients on new-technician onboarding and on manual tasks. Learn how NinjaOne’s simple, but powerful RMM helped STS unlock scale and grow its MSP business.

Driving business forward

NinjaOne’s intuitive UI and built-in automations is made for scale by helping MSPs save time on training and manual tasks. Such savings enables STS to reinvest technician time in revenue-generating activities.

“The product is very simple and easy to use, especially at scale. It helps us from an operations perspective, but also a business perspective,” said Caleb Bateman, head of technology and innovation at STS.

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