Westcare clinic logo white

Industry:

  • Healthcare

Headquarters:

Lacey, WA

Products Used:

  • Endpoint Management, Patch Management, SentinelOne Integration
Get the Case Study

Westcare Clinic Leverages NinjaOne to Cut Costs and Boost Productivity

Challenges
  • Lack of IT bandwidth
  • Limited IT budget
  • Manual daily tasks
Results
  • 50% decrease in issue resolution time
  • 60% overall cost reduction
  • Automations eliminated need for new-hires across the organization
Westcare clinic logo black

Industry:

  • Healthcare

Headquarters:

Lacey, WA

Products Used:

  • Endpoint Management, Patch Management, SentinelOne Integration
Get the Case Study

Overview

Westcare Clinic’s remarkable community reputation is due to its all-in-one patient resources, a patient-first mentality, and high-quality care. Even with a small team, Westcare Clinic remains a best-in-class medical center. This rings true for Emmy Tran, Westcare Clinic’s IT director. Her responsibilities continue beyond managing company endpoints. “My team is the web development, marketing, and IT teams. Managing endpoints on top of all our responsibilities meant we needed a tool to take on manual, daily tasks to increase our bandwidth,” said Tran.

Learn how NinjaOne transformed Westcare Clinic’s IT department and allowed its entire organization to function more efficiently.

Winning with automation

“With NinjaOne automation, our new-device deployment takes just 15 minutes, and the easy remote access decreased our issue remediation time by 50%,” said Tran. “We’re a two person team. We could never do everything we do without NinjaOne.”

More power at a lower cost

By bringing endpoint management in-house, automating daily tasks, and keeping headcount low, NinjaOne reduced Westcare Clinics’ overall costs by 60%.

Meaningful ROI

“Not only is NinjaOne more affordable than our previous endpoint management tool, but its capabilities allow us to dedicate 30% of our day to non-IT projects, which eliminates the need for additional hires across the organization,” said Tran.

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