Ninjarmm Agent is a software component used in the NinjaOne Remote Monitoring and Management (RMM) platform. It is installed on endpoints such as desktops, servers, and mobile devices to facilitate various IT management tasks.
The agent collects data about the health and performance of the device and sends this information to the NinjaOne console for monitoring purposes. Additionally, it allows IT administrators to perform remote administration functions.
Key functionalities provided by the Ninjarmm Agent include:
- Monitoring: It continuously monitors system performance, health metrics, and network activity, providing real-time alerts for any issues or anomalies.
- Remote Management: IT administrators can perform remote support tasks, such as accessing files, running scripts, or even remotely controlling the device.
- Patch Management: The agent helps in automating the deployment of software updates and patches, ensuring that all systems are up-to-date and secure.
- Inventory Management: It keeps track of hardware and software inventory on the managed devices, providing detailed reports and insights.
- Automation: The agent allows for the automation of routine IT tasks, such as maintenance scripts and system cleanups, improving efficiency and reducing manual effort.
Does the NinjaOne RMM Agent Track my Computer?
NinjaOne RMM agent monitors the health and productivity of an endpoint, secures and updates computers, enables IT to remotely support users, helps IT keep track of company assets, and automatically remediates common IT issues. The agent does not monitor user productivity or behavior, monitor browsing behavior, see, or share user passwords, or track your location.
What are the Advantages and Disadvantages of Using a Software Agent Monitoring and Management Solution Versus an Agentless Solution?
The following table shows the advantages and disadvantages of both solutions:
| Feature | Agent-Based | Agentless |
| Deployment | Requires installation of software on each device | No software installation required on devices |
| Scalability | Can be cumbersome to scale with many devices | Easier to scale as new devices are added |
| Visibility & Control | Provides deep visibility into device performance and health | Offers limited visibility into device activity |
| Security | Enforces security policies, deploys updates, and monitors for threats. | May lack real-time endpoint protection capabilities. |
| Resource Consumption | Can consume system resources on the monitored device | Lower impact on device performance |
| Offline Capabilities | Continues to collect data and perform tasks even when devices are offline. | Limited ability to monitor offline devices or disconnected endpoints. |
| Automation | Automates updates, patches, and configurations, improving efficiency. | Limited automation capabilities |
| Remote Access | Enables remote troubleshooting and resolution without user intervention. | Limited remote access capabilities |