Empower your IT helpdesk

Reduce time spent on manual tasks, centralize systems management, and drive radical helpdesk efficiency with automated endpoint visibility and control.

Optimize your IT helpdesk to deliver better support

Managing tickets, tracking incidents, and maintaining high service levels can be challenging without the right tools. NinjaOne simplifies helpdesk operations with an automated endpoint management platform that streamlines ticketing, automates workflows, and provides real-time visibility into support operations, ensuring your team can deliver faster, more efficient support.

Maintain your infrastructure health

Streamlined ticket management

Get your end-users back to work faster by providing agents with 360° visibility and a suite of remote management tools. Prioritize, assign, and resolve tickets from a single interface, reducing response times and improving user satisfaction.

Better support and end user experience

Access live device data and incident context so end users have fewer questions to answer. Solve their issues faster and minimize work interruption and downtime. Additionally, automate routine helpdesk tasks such as ticket routing, escalations, and notifications. Eliminate manual, repetitive tasks so you can provide consistent, efficient service delivery.

Context-rich automation

Improve ticket resolution times and service delivery outcomes with actionable, context-rich automated IT ticketing. Enhance productivity with robust automation, customizable environments, and resolution reporting at your fingertips. Proactively identify endpoint issues so they can be addressed so tickets are never created.

How Wickenburg Community Hospital reduced complexity and improved security with Remote Management

Live device inventory

Get complete, accurate, and real-time information about your managed devices so you can remediate faster, more effectively, and with less input from end users.

One-click remote access

Quickly and securely take control of attended or unattended endpoints with a single click. Leverage remote access options and the ability to require end-user permission for increased security.

Stealth remediation tools

Use remote management tools (e.g., remote terminal, file explorer, task manager, and script deployment tool) to manage endpoints remotely and silently, minimizing interruptions.

Integrated documentation

Enable agents to access privileged credentials, process documentation, and information directly in their workflows so they can perform tasks more efficiently.

Fast, flexible ticketing

Track, prioritize, and solve support tickets all on platform. NinjaOne improves ticket resolution times and service delivery outcomes with context-rich automated IT ticketing.

NinjaOne reduced service requests from an average of 15 to just one per week.

Rudy Shaw, IT Director at St. Francis Wine

Customers love NinjaOne

0 %

reduced time supporting remote users by up to 75%

0 %

reduced ticket resolution times by up to 75%

0 %

reduced costs by as much as 75% thanks to a reduction in tickets or resolution times

This is why customers love us

100,000

Endpoints managed

“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”

40%

More Cost Effective

“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”

10-15

Tools Replaced

“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”

30%

Less time for patching

“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”

2,000

Endpoints managed

“NinjaOne gives me much more flexibility and security in my work”

30%

Annual ROI

“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”

24x

Faster Endpoint Management

“Our processes have become 24x faster with NinjaOne.”

20-40

Hours Saved Each Week

“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”

Customers rate us #1 in Unified Endpoint Management, RMM, and Patch Management

Events, Updates, and Resources

Press
/ Feb 6, 2024

NinjaOne Secures $231.5M Series C Funding Led by ICONIQ Growth

Press
/ Mar 25, 2024

NinjaOne^® Earns Premier 5-Star Rating in 2024 CRN^® Partner Program Guide

Press
/ May 6, 2024

NinjaOne Delivers Comprehensive Endpoint Security with Visibility and Control

Ready to simplify the hardest parts of IT?

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