Addigy vs BMC Helix Client Management

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NinjaOne

Calificaciones

Addigy

BMC Helix Client Management

General

4.5

4.1

4,8

Cumple los requisitos

9,2

905 respuestas

Facilidad de uso

9,3

912 respuestas

Facilidad de configuración

8.3

9,4

804 respuestas

Facilidad de administración

8.5

9.3

9,5

80 respuestas

Calidad de la asistencia

9,4

876 respuestas

Facilidad para realizar actividades empresariales

9,6

808 respuestas

Orientación del producto (% positivo)

8.7

161 Respuestas

7.7

5 Respuestas

9,8

897 respuestas

Según el informe de G2 Primavera 2024

Competidores

Addigy

Product Summary

Addigy is a mobile device management console especially created for Apple devices. It features a full-feature management platform that is specifically made to manage, monitor, and secure iOS, macOS, iPadOS, tvOS-ran devices in real time.

Use Cases

Support:
Addigy users recognize the platform’s prioritization of delivering good customer support. The platform also has a dedicated community that offers help and can be a source of critical information about its features and services.
Ease of use:
Some users mentioned that Addigy is straightforward to deploy. Its ease of use helps users implement that platform quickly, specifically, those who don’t have that much experience in running a mobile device management software.
Single-login management:
Addigy allows users to manage multiple clients from one login, simplifying the process of applying configurations and policies to all of their clients from a single interface.

Shortcomings

User interface:
There are users who have raised concerns about Addigy’s user interface. The interface makes some processes a little challenging, such as moving devices between policies.
Limited to Apple:
The platform only supports Apple devices. This can be limiting to MSPs and IT administrators with endpoints on operating systems.
Policy management:
Some users report difficulty understanding how to create and manage policies within Addigy. This affects workflow, requiring extra time to implement policies effectively.

BMC Helix Client Management

Product Summary

With its automated endpoint management, BMC Helix Client Management helps IT teams deliver better services to their end users. The platform integrates with BMC IT service management products and other third-party software through its open API. Some of its features include automated inventory collection, policy compliance, patch management, and software deployment, among others.

Use Cases

Patch management:
BMC Helix ensures that all systems are patched to keep your IT network healthy.
Inventory management:
The platform automatically discovers all endpoints with IP addresses and places them in an inventory so you can easily manage your assets.
Software deployment:
BMC Helix manages software deployment for complex environments with automated upgrades and self-service software installation.

Shortcomings

Basic functions:
Some G2 users have stated that BMC Helix could provide more advanced features, such as uploading high-quality photos in its documentation tool.
User interface:
BMC Helix’s user interface could be improved to be easier to navigate and understand.
Set-up:
Getting the platform to run smoothly may take some time.

NinjaOne

Por qué los profesionales del sector eligen a NinjaOne antes que a Addigy y BMC Helix Client Management

NinjaOne destaca por su facilidad de uso, sus amplias opciones de integración y las excelentes reseñas de sus clientes, situándose así por encima de sus competidores. La interfaz de la plataforma ha sido cuidadosamente diseñada para asegurar una rápida adopción y facilidad de uso, fundamental para entornos de TI dinámicos. Este enfoque en la experiencia del usuario no compromete su sólido conjunto de funciones, pensadas para impulsar la eficiencia operativa, un área en la que muchos competidores fallan.

En términos de integración, NinjaOne destaca al ofrecer una alta compatibilidad con una amplia gama de aplicaciones de terceros, un área donde otras soluciones RMM a menudo presentan limitaciones. Esto la convierte en una opción más adaptable a diversos ecosistemas informáticos. Además, la escalabilidad y la consistencia del rendimiento de NinjaOne, incluso en el caso de redes de gran tamaño, la convierten en una opción superior. Gracias a sus herramientas avanzadas de informes personalizables, NinjaOne emerge como una opción líder para los profesionales de TI que buscan una plataforma RMM fiable y eficiente.

Qué opinan nuestros clientes

"Lo mejor de haber cambiado nuestro anterior RMM por NinjaOne es lo sencilla que es su plataforma. Todas las características que necesito se presentan con claridad y en primer plano, con métodos de configuración muy sencillos y sin el estorbo de otras funciones o configuraciones."

"NinjaOne es increíblemente fácil de usar y combina una interfaz fluida con potentes funciones de back-end. La configuración es sencilla de realizar y la interfaz fácil de gestionar. Todas las opciones y herramientas están claramente indicadas, son fáciles de entender y la interfaz resulta muy intuitiva."

Mira una demo del software de gestión de TI n.º 1 en G2

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Recursos relacionados

Addigy

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BMC Helix Client Management

[competidor-data num="2" field="related"]

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Addigy vs BMC Helix Client Management

Calificaciones

Addigy

BMC Helix Client Management

General

Cumple los requisitos

Facilidad de uso

Facilidad de configuración

Facilidad de administración

Calidad de la asistencia

Facilidad para realizar actividades empresariales

Orientación del producto (% positivo)

Competidores

Addigy

Product Summary

Use Cases

Shortcomings

BMC Helix Client Management

Product Summary

Use Cases

Shortcomings

NinjaOne

Por qué los profesionales del sector eligen a NinjaOne antes que a Addigy y BMC Helix Client Management

Qué opinan nuestros clientes

Mira una demo del software de gestión de TI n.º 1 en G2

Recursos relacionados

Addigy

BMC Helix Client Management

Recursos

Empresa

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