Esper vs IBM Security MaaS360

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NinjaOne

Calificaciones

Esper

IBM Security MaaS360

General

4.5

4.1

4,8

Cumple los requisitos

9,2

905 respuestas

Facilidad de uso

9,3

912 respuestas

Facilidad de configuración

8.7

7.5

9,4

804 respuestas

Facilidad de administración

7.9

9,5

80 respuestas

Calidad de la asistencia

9,4

876 respuestas

Facilidad para realizar actividades empresariales

9,6

808 respuestas

Orientación del producto (% positivo)

8.9

138 Respuestas

122 Respuestas

9,8

897 respuestas

Según el informe de G2 Primavera 2024

Competidores

Esper

Product Summary

Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.

Use Cases

Centralized device management:
Esper provides MDM capabilities from a single dashboard.
Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues.
Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.

Shortcomings

Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down.
Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired.
Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

Mobile device management (MDM):
MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
IT automation:
Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
Patch management:
MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

Notifications:
Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
Complex interface and set-up:
Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
Customer support:
Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

NinjaOne

Por qué los profesionales del sector eligen a NinjaOne antes que a Esper y IBM Security MaaS360

NinjaOne destaca por su facilidad de uso, sus amplias opciones de integración y las excelentes reseñas de sus clientes, situándose así por encima de sus competidores. La interfaz de la plataforma ha sido cuidadosamente diseñada para asegurar una rápida adopción y facilidad de uso, fundamental para entornos de TI dinámicos. Este enfoque en la experiencia del usuario no compromete su sólido conjunto de funciones, pensadas para impulsar la eficiencia operativa, un área en la que muchos competidores fallan.

En términos de integración, NinjaOne destaca al ofrecer una alta compatibilidad con una amplia gama de aplicaciones de terceros, un área donde otras soluciones RMM a menudo presentan limitaciones. Esto la convierte en una opción más adaptable a diversos ecosistemas informáticos. Además, la escalabilidad y la consistencia del rendimiento de NinjaOne, incluso en el caso de redes de gran tamaño, la convierten en una opción superior. Gracias a sus herramientas avanzadas de informes personalizables, NinjaOne emerge como una opción líder para los profesionales de TI que buscan una plataforma RMM fiable y eficiente.

Qué opinan nuestros clientes

"Lo mejor de haber cambiado nuestro anterior RMM por NinjaOne es lo sencilla que es su plataforma. Todas las características que necesito se presentan con claridad y en primer plano, con métodos de configuración muy sencillos y sin el estorbo de otras funciones o configuraciones."

"NinjaOne es increíblemente fácil de usar y combina una interfaz fluida con potentes funciones de back-end. La configuración es sencilla de realizar y la interfaz fácil de gestionar. Todas las opciones y herramientas están claramente indicadas, son fáciles de entender y la interfaz resulta muy intuitiva."

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Recursos relacionados

Esper

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IBM Security MaaS360

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Esper vs IBM Security MaaS360

Calificaciones

Esper

IBM Security MaaS360

General

Cumple los requisitos

Facilidad de uso

Facilidad de configuración

Facilidad de administración

Calidad de la asistencia

Facilidad para realizar actividades empresariales

Orientación del producto (% positivo)

Competidores

Esper

Product Summary

Use Cases

Shortcomings

IBM Security MaaS360

Product Summary

Use Cases

Shortcomings

NinjaOne

Por qué los profesionales del sector eligen a NinjaOne antes que a Esper y IBM Security MaaS360

Qué opinan nuestros clientes

Mira una demo del software de gestión de TI n.º 1 en G2

Recursos relacionados

Esper

IBM Security MaaS360

Recursos

Empresa

Información de contacto