2025 Winter G2 Report

Endpoint & Patch Management

Cheers to our customers for the gift of being G2’s No.1 rated Endpoint and Patch Management solutions. 
01 — 06

Take charge of 2025 with G2’s No.1 rated Endpoint Management solution.

02 — 06

Customer love for NinjaOne Patch Management never waivers—No.1 again.

03 — 06

Simple and reliable. NinjaOne delivers top-rated backup solutions IT teams trust. 

04 — 06

Customers can't wait to see what's next with NinjaOne MDM.

05 — 06

NinjaOne Enterprise IT Management honored with highly-rated customer relationships.

06 — 06

New year, same customer obsession. NinjaOne hits the mark with industry-leading satisfaction scores in 12 categories.

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Unify visibility and control of all devices with the No.1 Endpoint Management platform. 

Customers love how easy it is to setup and use NinjaOne. 

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G2 Leader - Winter 2025
Endpoint Management
G2 Leader - Winter 2025
Patch Management
G2 Leader - Winter 2025

MDM

G2 Leader - Winter 2025

Enterprise IT Management

G2 Leader - Winter 2025
Remote Support
G2 Leader - Winter 2025
Unified Endpoint Management
G2 Leader - Winter 2025
PC Backup
G2 Leader - Winter 2025
IT Service Management
G2 Leader - Winter 2025
IT Asset Management
G2 Leader - Winter 2025
Network Monitoring
G2 Leader - Winter 2025
Online Backup

key Data

G2 Ease of Setup and Ease of Use satisfaction ratings for Endpoint Management solutions.

Endpoint Management - Ease of setup
Endpoint Management - Ease of use

G2 Grid for Endpoint Management Software 

To qualify for the Endpoint Management category, a product must: 

  • Manage endpoint assets connected to a network
  • Manage patch updates and ensure device compliance
  • Detect new or suspicious devices connected to a network
  • Have the ability to install new operating systems or applications to an endpoint device
G2 Grid - Endpoint Management - Winter 2025

What customers are saying

"What I like best about NinjaOne is its user-friendly interface and the extensive automation options that make day-to-day tasks much easier.”

Up next

02 — 06

Customer love for NinjaOne Patch Management never waivers—No.1 again.

Customer love for NinjaOne Patch Management never waivers—No.1 again. 

Are you securing your remote and hybrid endpoints with G2’s top-rated Patch Management solution?

G2 Grid for Patch Management Software 

To qualify for the Patch Management category, a product must:

  • Maintain a database of software, middleware, and hardware updates
  • Alert users of new updates or patch software automatically
  • Inform administrators of endpoints and users utilizing out-of-date software 
G2 Grid - Patching - Winter 2025

key Data

G2 ratings for Patch Management Software leaders: 

69 Average / 98 NinjaOne

98NinjaOne

69Average

What customers are saying

“Patching just works. The policies are a breeze to set up, and you can get as granular as needed with policies and groups. The ability to push out scripts or silently install applications is amazing. What used to take hours now takes seconds.”

Up next

03 — 06

Simple and reliable. NinjaOne delivers top-rated backup solutions 
IT teams trust.

Simple and reliable. NinjaOne delivers top-rated backup solutions IT teams trust. 

According to customers, we’re the best choice for securing business critical data.

key Data

G2 Score for Online Backup Software leaders: 

91NinjaOne

67Average

G2 Grid for Online Backup Software

To qualify for the Online Backup category, a product must:

  • Store files and data online or in the cloud
  • Integrate with applications or sync with endpoints to back up files
  • Provide online access to backup controls
G2 Grid - Backup - Winter 2025

key Data

G2 Likelihood to Recommend Ratings for PC Backup: 

96NinjaOne

90Average

What customers are saying

“Without NinjaOne, my company would not be successful. Thanks to NinjaOne Backup and its ease of use for NinjaOne Remote, I am able to get my business started and moving along.”

Up next

04 — 06

Customers can't wait to see what's next with NinjaOne MDM.

Customers can't wait to see what's next with NinjaOne MDM.

NinjaOne helps customers manage all their devices in a single pane of glass.

G2 Leader - Winter 2025
G2 Enterprise Leader - Winter 2025
G2 Momentum Leader - Winter 2025
G2 Most Implementable - Winter 2025

G2 Momentum Grid For MDM Software 

To qualify for the Mobile Device Management (MDM) category, a product must:

  • Be compatible with all common or company-issued mobile devices, and support necessary operating systems and platforms
  • Function through/with multiple service providers
  • Customize, according to company policy and/or requirements
  • Integrate with the already existing IT, administrative, and application systems
  • Enable the remote configuration, locking, wiping, detection, and encryption of devices
  • Report on device activity
G2 Grid - MDM - Winter 2025

key Data

G2 Score for MDM Momentum Leaders 

94NinjaOne

66Average

What customers are saying

“We’re excited to continue growing with NinjaOne by managing our mobile devices from the same pane of glass we use for our other endpoints. Slimming our IT stack even more brings additional simplicity and efficiency to our lives.”

Up next

05 — 06

NinjaOne Enterprise IT Management honored with highly-rated customer support.

NinjaOne Enterprise IT Management honored with highly rated customer support. 

NinjaOne offers free and unlimited onboarding, training, and support to all customers.
G2 Leader - Winter 2025
G2 Enterprise Leader - Winter 2025
G2 Most Implementable - Winter 2025
G2 Best Relationship - Winter 2025
G2 Best Results - Enterprise - Winter 2025
G2 Best Usability - Winter 2025

key Data

G2 Satisfaction Ratings for Qualifying Enterprise IT Management Solutions:

97NinjaOne

90Average

G2 Grid for Enterprise IT Management Software

To qualify for inclusion in the Enterprise IT Management Software category, a product must:

  • Assist in managing applications, business systems, or networks
  • Monitor or log abnormalities within IT systems
  • Manage virtual machines and resources
  • Analyze systems for security and performance optimization
G2 Grid - Endpoint Management - Winter 2025

What customers are saying

“NinjaOne is by far one of the best tools I have ever used in my IT career.”

Up next

06 — 06

New year, same customer obsession. NinjaOne hits the mark with industry-leading satisfaction scores in 8 categories.

New year, same customer obsession. NinjaOne hits the mark with industry-leading satisfaction scores in 12 categories. 

Key Data

IT teams everywhere are raving about NinjaOne’s automated endpoint management platform.

NinjaOne Endpoint Management

Satisfaction score for leading Endpoint Management Software 

NinjaOne Endpoint Management Satisfaction score for leading Endpoint Management Software 

NinjaOne MDM 

Satisfaction score for leading Mobile Device Management Software

NinjaOne MDM  Satisfaction score for leading Mobile Device Management Software 

NinjaOne Patch Management

Satisfaction score for leading Patch Management Software

NinjaOne Patch Management  
Satisfaction score for leading Patch Management Software 

NinjaOne Remote

Satisfaction score for leading Remote Support Software

NinjaOne Remote
Satisfaction score for leading Remote Support Software

NinjaOne Enterprise IT Management

Satisfaction score for leading Enterprise IT Management Software

NinjaOne Enterprise IT Management 
Satisfaction score for leading Enterprise IT Management Software 

NinjaOne Online Backup

Satisfaction score for leading Backup Software

NinjaOne Unified Endpoint Management 

Satisfaction score for leading Unified Endpoint Management Software

NinjaOne Unified Endpoint Management 
Satisfaction score for leading Unified Endpoint Management Software

NinjaOne PC Backup

Satisfaction score for qualifying PC Backup Software

NinjaOne PC Backup Satisfaction score for qualifying PC Backup Software

What customers are saying

“NinjaOne is smoother than strawberry cream cheese on a New York bagel at 7 a.m.”

Try NinjaOne today