G2 Ease of Use and Quality of Support satisfaction ratings for RMM
94NinjaOne Ease of Use
89Average
95NinjaOne Quality of Support
89Average
What customers are saying
“With NinjaOne, I haven’t heard a single complaint from my team. There is zero administrative burden on my technicians, so they can focus on doing their job and supporting our clients.”
Up next
02 — 06
Mid-Market and Enterprise rate NinjaOne top choice in Ease of Doing Business With.
G2 Grid for Remote Monitoring & Management Software
NinjaOne is rated 45% higher than other momentum leaders in G2’s Winter 2025 report.
NinjaOne RMM
Satisfaction Ratings
NinjaOne Score
Average Score
95 +5
Likelihood to Recommend
90avg
98 +8
Product Going in Right Direction
90avg
94 +4
Ease of Admin
90avg
97 +5
Ease of Doing Business with
92avg
95 +6
Quality of Support
89avg
95 +6
Ease of Setup
89avg
94 +5
Ease of Use
89avg
What customers are saying
“We switched to NinjaOne RMM due to [our previous tool's] high costs and a very complicated user interface. NinjaOne has significantly simplified the entire RMM experience, ensuring that we always have an overview of all client devices.”
Customers choose NinjaOne because we automate the hardest parts of IT.
G2 Grid For Patch Management Software
NinjaOne customers spend 90% less time patching with zero-touch automation and flexible scheduling. No wonder you love where we’re going.
key Data
G2 Momentum Grid Score for Momentum Leaders
96NinjaOne
71Average
What customers are saying
“NinjaOne helps improve IT support and saves us a lot of time to invest in other activities and projects. Having all IT assets under our control with RMM/MDM and Patch Management is a significant benefit for us.”
Up next
05 — 06
Customers love NinjaOne’s intuitive, fast user interface.
"The best thing about NinjaOne is the overall management of devices and being able to resolve issues 95% of the time without having to interrupt a user. It just works.”