Imagine automated ticket generation, faster alert handling, and chat-based resolutions with direct remote access to customer devices, all from the DeskDay interface.
Built for the modern MSP: Simple, conversational, and efficient
Quick and easy setup
Get up and running in less than 10 minutes. Start managing tickets effortlessly, with seamless connectivity between NinjaOne alerts and DeskDay.
Automated ticket generation
Never miss an alert! NinjaOne alerts map directly to customer tickets in DeskDay, ensuring you’re always on top of device issues and providing fast, organized support.
One-click device access
Go from ticket to remote access directly from DeskDay for faster troubleshooting without switching platforms.
Ticket auto-close
Once issues are resolved in NinjaOne, the tickets auto-close in DeskDay, allowing your team to stay focused on what matters most.
Real-time sync with instant alerts
Stay on top of real-time, critical device health and security alerts, so you’re always ready to act.