NinjaOne + DeskDay Integration

NinjaOne and DeskDay deliver better helpdesk outcomes

NinjaOne + DeskDay Integration Benefits

Imagine automated ticket generation, faster alert handling, and chat-based resolutions with direct remote access to customer devices, all from the DeskDay interface.  

Built for the modern MSP: Simple, conversational, and efficient 

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Quick and easy setup 

Get up and running in less than 10 minutes. Start managing tickets effortlessly, with seamless connectivity between NinjaOne alerts and DeskDay.
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Automated ticket generation

Never miss an alert! NinjaOne alerts map directly to customer tickets in DeskDay, ensuring you’re always on top of device issues and providing fast, organized support.
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One-click device access 

Go from ticket to remote access directly from DeskDay for faster troubleshooting without switching platforms.
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Ticket auto-close 

Once issues are resolved in NinjaOne, the tickets auto-close in DeskDay, allowing your team to stay focused on what matters most.
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Real-time sync with instant alerts 

Stay on top of real-time, critical device health and security alerts, so you’re always ready to act.
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“NinjaOne’s RMM service is probably
the easiest win we’ve had.”

Jer Ratcliffe, System Administrator

Ready to simplify the hardest parts of IT?