NinjaOne + ServiceNow Integration
Improve IT efficiency, enhance visibility, boost productivity, and centralize the monitoring and management of both physical and software assets with the NinjaOne + ServiceNow integration.
A powerful combination of IT service management and IT operations
Streamline IT Operations
Reduce the time and effort required for routine tasks and incident resolution with automation and robust workflow management to improve efficiency.
Moment-to-Moment Monitoring
Facilitate proactive issue detection and resolution with real-time insights into the health and performance of IT assets and devices.
Boost Productivity
Allow your team to focus on strategic initiatives and improve overall service deliver by simplifying day-to-day operations for your admins and technicians.
Centralize Management
Utilize a unified platform for monitoring and managing both physical and software assets, enabling a comprehensive view of your entire IT infrastructure.
Key ServiceNow integration features
Automated workflows
Utilize NinjaOne policy configurations via conditions, scripts, activities, and device overrides, for seamless device and incident data flows between the NinjaOne agent to ServiceNow.
Mapped environments
Unify your environment for improved IT operations by mapping incident templates, devices, and organizations between NinjaOne and ServiceNow.
Context-rich incident creation
Ensure all attention-worthy NinjaOne device alerts generate detailed incidents in ServiceNow, and are kept up-to-date as changes occur, effectively connecting hardware and software assets.
Synced notifications
Centralize device locations and software health assessments by syncing condition-based alerts and notifications from NinjaOne’s endpoints to ServiceNow’s platform.
Why NinjaOne and ServiceNow are a perfect match
Centralize monitoring and management of physical and software-related alerts, device health, and deployed assets.
Monitor device health and manage deployed assets from a unified location.
Automatically map devices to ensure seamless data flow from NinjaOne to ServiceNow.
Link managed hardware with service management utilizing synced incident templates and condition-based alerts.